I bought a Waterman pen, biro and pencil and they arrived when promised well packaged against the vagaries of the carrier. Just need to wrap them before they go under the Christmas Tree.
Delivered products promptly, and second time had a query it was dealt with efficiently. I was given options based on the query. Would use these folks again
Ordered a pen for my sons 21st birthday. Was received 1day later. Excellent service and prices. My son is overjoyed with the pen. Thankyou very much, I shall be returning next year as my other son will be graduating from university.
I have used this company several times over the years and have always found them to be competitively priced.
The service is excellent and communication clear and accurate.
The dispatch is prompt and efficient.
Never had any problems would recommend without hesitation
Ordered (over the months) a full range of Lamy Pens and Pencils, some engraved: also spares ink refills and pencil leads.
All arrive very quickly well wrapped, this time ordered the Lamy Scribble Pencils for a budding artist at upper school, Christmas present for a Grandson.
100% Very pleased. Will continue to shop here.
You can't get spares for a 3 year old laptop these days, so being able to get a perfectly matching nib for a 15 year old Parker Sonnet was a very pleasant surprise. Even more pleasant was it arriving within two days, and being better than the original... Very happy with service.
I was so glad to find these erasers which fitted perfectly in my pencil as I had assumed they weren't made anymore. The product arrived 2 days after the order so excellent service. A very worthy 5 star.
My son was really pleased to receive them from his nan and they will last him a life time and will always remind him of his nan and his 18th. A great present. Thanks.
Helpful and keen to correct any problems. Quick, efficient service.
Soon after I placed my order I was advised that the pen I wanted wasnt currently in stock and I was offered an immediate refund. As I the replenishment stopck would be in before the gift was required I was happy to wait. Delighted that people care so much about my personal needs and the pen was exactly as it appeared in the picture when it arrived soon after
Friendly staff on the phone. Placed order online and posted quickly (received next day). However, the pen was wrong size (med not fine). However, I phoned and without quibble they posted the required nib in a Jiffy bag (well protected too) along with a postage-paid envelope to return the incorrect one.
Mistakes happen, so they were very good at rectifying the problem.
I found this company by the off chance and i'm glad i did. wide variety of pens at an affordable price. Excellent service and very quick delivery. This is a company i trust and would most defiantly recommend to friends and family.
El trato ha sido excelente pero solicité unos bolígrafos que estaban en la página web pero no los tenían en stocks me ofrecieron más soluciones pero ya no era lo que yo buscaba. Envío a España muy rápido.
The pen I ordered from The Online Pen Co. was dispatched on the same day and arrived twenty-four hours later in my mailbox. Their prices are always competitive and their service outstanding; what else to ask for?
I found the online pen company when I did a google search for Parker pens. I found the choice a bit limited but still found the pen I've been promising myself since childhood. My pen was delivered very quickly and will be my pride of choice plus an heirloom. I would use this company again without hesitation.
Bought this pen for an old friend's 65th and who I haven't seen since then as he lives some distance away. However the pen arrived on time and well packaged I am assured by his wife. No problems so far as I know but haven';t seen the pen myself. The recipient was overjoyed.
I am using your brand more then 15 years which means brillent product for me Specially fine writing Parker ball pen which gives me clean sharp smooth hand writing and when I runout the ink I search every where could not find the fine ball, I was little disappointed, and I just try in internet I got you and the I don't her name but Miss who talk to me she was great she understood me what I want and post it I received next day. Thanks to your teem it was great feeling.
Have always written in italics. 30 years of computer based work meant my handwriting had declined. Wanted a number of pens all over so I'm never without . Got them at a good price supplied smoothly and swiftly.
I ordered an engraved pen for my son's 18th birthday which was around 24 days away. The nib I ordered said it would take 21 days, I received the pen in 3. On the notes section of the payment page I had a couple of requests. These were highlighted on the invoice that came with the pen and were actioned.
This is the first time I've used this company but would definitely use again. The service and delivery were brilliant
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