Ordered a pair of North Face walking boots, much cheaper than elsewhere, asked about VAT free for HM Forces overseas and prompt replies to all my questions. They came quickly and did everything I asked for. All in all a shop that looks after it's customers which is rare these days. Will bookmark them and use again for outdoor clothing and equipment. A very good shop *****
Product was the cheapest available on the internet, probably because of an additional 15% off, but still cheap without it. Ordered on a Sunday, arrived on Thursday. would definitely recommend and will use again
I ordered the boots on a Sunday evening, easily best price online. They arrived 2.00pm on the Wednesday. Sure you need to try boots on first but ahem, I had already done that a major high street retailer !
Bought two Thermarest sleeping mats - which were half price - and some casual shoes, also at very good price. All received within the time range given and no problems with transaction.
It is refreshing to view a well organised web page and follow up an enquiry with a phone call to some very knowledgeable and co-operative staff who offer assistance and advice for a purchasers needs.
As a keen enthusiast of outdoor sports you can read and gain differing information from a variety of sources but first-hand knowledge from a sales team goes a long way.
I recommend this to all other users.
A quick and speedy distribution also helps with a very competitive price tag.
Very pleased, I have used the outdoor shop on 3 occasions now and each time they have won the business on price. The service has been good and items are carefully packaged for postal delivery. Overall 5stars
I found this website on google whilst looking for a present, the gift I wanted had 10% off so was cheaper than other stockists, I received an email promptly to say the order had been received and another to say it had been dispatched. It has arrived no problems whatsoever. I'm just hoping my daughter likes it too
I bought a few items from this shop now and am never disappointed.
Price was spot on, delivery is quite expensive compared with some, if I'm being completely honest, but delivery speed was very good - purchase arrived in a couple of days. If the price offsets the delivery costs, it's worth it and I'd definitely use the company again. Overall, very happy with their service.
Unbelievable quality of product from the Outdoor Shop. I was dubious at first as the site stated 'sample' with no care instructions but at the price on offer (well below half price), who cares. Jacket arrived promptly and well packaged in a couple of days. The sites online ordering system is easy to follow and does its job with a confirmation email and order tracking facility. The jacket itself is amazing, I have never owned a down item before but I am now converted. The warmth factor is off the scale yet manageable, one does not get overly hot unless physical activity is being undertaken. At its most perfect when just chilling around camp or standing for long periods. An example of its warmth efficiency, I slept in a hammock at a recent Arms Fair and once sorted, placed the jacket at my feet, it was probably the warmest nights sleep I have ever experienced outdoors. The general feeling of super warm toasty feet was without doubt a definite moral booster but I did end up having to open the sleeping bag as I was overheating. In hindsight, the jacket will be outside next time, its just so good. I will certainly be purchasing again from The Outdoor Shop.
Brought a littlelife baby carrier from the outdoor shop ltd. It was the cheapest on the Internet, easy to order and delivery only took two working days. Internet shopping as it should be. A perfect experience.
The parcel was not delivered and after a week I had to make a number of calls just to find out that it is waiting for me in the local post office.
No one left me a delivery attempt note, nor gave me a call nor live me a note that I need to pick up the parcel from the post office. I could not pick up the parcel before i go away
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