Bought a ring. The ring came and looked nothing like the photo. They send me a replacement, who looked nothing like the photo. So had to send it back twice. Then got a refund, but not for the delivery, eventhough I would have kept the ring, had they send one that looked like it should. Will never buy anything there again!
Ordered clothes from the outnet for the first time. They arrived couple of days later together with the filled in return waybill and all the other docs you need for refund. I sent a part of my order back as some clothes didnt fit and received email confirmation very short time afterwards and also my full refund for the clothes sent back. The system is very well thought through and the service is flawless. Will definitely be ordering from theoutnet.com again!
Company lost returned items, not sure if DHL or Outnet mistake, and charged me as if I kept them.
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