these poles look really good but god when you cut them down to size the black came off so easy one caught the cornice & got a bit of white on it thought just wipe that off yea the white came off so did the black for the price you pay for them you would have thought the black would stay on . look good poor finish
Absolutely fantastic, five star customer service. Our bay window track is up and we are very happy! Everything was very well packaged, good communication and Michael wanted to make sure everything was exactly right. Our calls and emails to check measurements and angles etc were responded to promptly and Michael is a professional who cares about getting the service and products right for his customers. Thank you!
I ordered A curtain rail on the 14th Sept and it was delivered on the 18th, Excellent service, I found every thing I needed and had ordered, had the new rail put up in no time. No problems, will recommend this company to friends & family.
I bought the "Bay Window Pole" hoping that it would meet my needs and expectations.... well I was absolutely delighted to find out that it exceeded both.
Everything from the assistance I received from Michael BEFORE I bought the pole to the speedy delivery was exceptional, not to mention the quality.
The pole is in situ and looks fantastic. I am going to buy another one for a second room.
I cannot fault anything and I have to mention that the price was unbeleivable.
I compared similar poles with other leading stores and they were all charging more than 3 times what I paid.
I have no hesitation in recommneding the POLEs COMPANY to anyone.
Product great, just ast described. Would use again.
Very prompt delivery and well wrapped no problems at all
The three rails we ordered arrived much quicker than we anticipated, they were packaged extremely well and given they were 3.1m lengths they were protected with a single piece of wood to avoid any bending. Quality of the rails excellent.
Great service and very good price too.
My experience with The poles Company was excellent. Delivery (price included) came almost next day. It would have done so if a Saturday and Sunday had not intervened. I used this product to replace the same pole system which I fixed 33 years ago. I expect this to last as long.
They didn't have one of the sizes I'd ordered, so I received a call and was offered a different size for us to trim down and at no extra cost. They arrived the next day.
Excuse the pun. The goods were what I wanted at a fair price and delivered in two days. I emailed three companies to say I would only purchase if they could guarantee delivery by the weekend (4 days). Thepolescompany were the only one to respond so they got the order and were as good as their word. Poles were on the wall by Friday lunchtime.
Email query answered within 15 minutes, ordered placed thereafter on Friday 23rd August, and received 10.15 am Tuesday (Monday being a Bank Holiday!). And I received a postage refund. I wish more businesses could operate in the same way as The Poles Company! Thank you
Contemplating how to 'dress' a 3 and half metre wide floor to ceiling window in a new build gave me chills. Having decided on curtains, I needed to find a company that a. had good quality tracks long enough for the job b. could manufacture an 's' bend in just one of them in exactly the right place and c. was reasonably priced. The Poles Company came up trumps. I can't rate their service more highly- they were approachable, responsive and really efficient. My curtains look ace and glide beautifully.
My husband managed to order from this site easily and they even refunded some postage as it came out quite high. Everything arrived quickly and well packaged. I would not normally say it, but, I'd certainly recommend them. Nice to have a bit of personal service in this computer age.
The eyelet sample service is excellent. When requesting sample I mentioned I was interested in a door rod, so they sent a sample of their door rod rather than an eyelet. Purchased product as colour match was fine. Product well packaged and promptly delivered and is good quality. Thoroughly recommended.
The service from the Pole Company was excellent. We ordered on Saturday afternoon and received the goods on a Tuesday morning. The poles we ordered did exactly what they were supposed to and the quality was good. They were cheaper than any other web site that we looked at considerably cheaper than we had seen in retail shops and the quality of the poles and fittings were on a par to any that we had viewed.
I have rarely come across a more efficient, friendly, helpful company. An absolute pleasure to do business with!
ordered a swinging door curtain pole, only received the fitings and bits at first delivery, phone call to let know I had not received the actual curtain pole, very polite and helpful, 1 day later the pole arrived - all good. would definitely recommend this company for service and product quality
Very pleased with speed of delivery, disappointed with quality of product considering the price.
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