Thepolescompany reviews

Thepolescompany reviews

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Review by confirmed purchaser

EXCELLENT

The curtain rail was ordered late on a Sunday and arrived on Tuesday morning.
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Outstanding service

I placed my order at 1115 on the Wednesday, it was delivered at 0800 the next day (Thursday). Brilliant!
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Review by confirmed purchaser

Efficient service

On looking at the company products I was unsure if the poles were suitable for my front door. I emailed a few questions and there was a quick response from the company. I was very impressed and orderer a pole which arrived within 24 hours. Excellent service.
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Review by confirmed purchaser

Fast,Fast,Fast.

Really clear website with lots of choice, wider than anything else I found but not at the expense of a price premium. And the good come fast. The site says expect 3-5 days but I've found the goods are usually sent out the same day and arrive the day after.
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Review by confirmed purchaser

Very happy with product and service

Everything went really well from ordering to delivering. Product quality great too
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Review by confirmed purchaser

Greatt product, Great quality

I have recently re furbished a house and have brought all my curtian poles here. The range of colours and quality are fantsatic. delivery quick and well packaged would highly reccommened
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Review by confirmed purchaser

1st class service.

Very pleased with the product and service, delivery excellent, thank you.
Vic. Lincoln..
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Review by confirmed purchaser

perfect service, does exactly what it says

This company came up when googling curtain poles. Ordered what I wanted, pictures were exactly what the product was. Delivery in two days to Ireland. Perfect. Packaging was really good and no damage. Curtains up, no problems.
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Review by confirmed purchaser

Very prompt service

Goods arrived following morning at 8:20am by courier.
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Review by confirmed purchaser

Not the smooth glide I'd have expected

I bought a bay pole; brass effect, nice finials etc, and it arrived very quickly. Easy to put up (although the screws provided were too short to sustain the weight of the curtain so I opted for longer ones) and no problem hanging the curtains. BUT. The curtains do not move across the 2 'elbow' joints; The C rings do not cleanly pass the brackets; so when the curtain reaches the bracket-elbow-bracket sequence it's almost impossible to open and/or close. Really disappointing. I have forced a few of the C rings a little wider on one curtain - it's a slightly better motion but now the rings can technically slip off the pole at any point. In short, bay pole kits with the elbow joint are not at slick or functional as the site may suggest.
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Review by confirmed purchaser

Knowledgable, with excellent service

I was unsure what to buy and was given clear, friendly advice before purchasing.
Product arrived quickly and efficiently
Thank you to all concerned
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Review by confirmed purchaser

Overpriced

I bought a portiere pole for the rear of a wide door. This was the only company that I found that could supply a pole greater then the normal 42 inches for a door that is 48inches wide. Delivery service was very good, delivered within two working days. However I think the product is over priced at £68.50 for what is essentially only a piece of steel tube, a couple of simple steel brackets and some curtain rings
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Review by confirmed purchaser

unbeleivable

I just came across the site by chance as I was looking to purchase some bits & bobs for Swish curtain rails. I was impressed with the stock they carried and the ease with which I was able to place an order. The total experience was hassle free and would recommend the company to the wider world.
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Review by confirmed purchaser

This firm is very goog and excellent to deal with

Excellent delivery service very speedy and top quality materials. I would recommend anyone to use this firm of pole suppliers.
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Review by confirmed purchaser

POLES APART now TOGETHER !

My beautiful grandchildren decided to build a camp (indoors) and being young - 8 and 10; they let things get out of hand. Next thing our curtain rail came crashing down. A swish make, put up many years ago. I had no luck in local stores so I looked online.

I looked on the interweb and found the "polescompany". They were the only site offering suitable replacements. After ordering, it only took 2 days to arrive, and they were exactly what I needed. Thank you ! Diolch yn fawr my Celtic cousins.
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Review by confirmed purchaser

Very helpful response and speedy service

The poles are for a dormer window, so not the usual design and quite difficult to find. My window has new brass fittings, so the brass finished poles and their decorative, support fixtures really enhance it. The order was made about lunchtime and arrived mid morning the following day. This was standard delivery, so very impressive. I discovered one curtain ring missing, and after an email to the company, it was promptly posted to me. I thought the price was rather steep for a "brass effect" product,, but it looks good so hope it will be strong enough to do the job.
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Review by confirmed purchaser

Very good service

Had a minor problem with my original order which was dealt with efficiently and promptly - close to 5star service.
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Review by confirmed purchaser

Fantastic.

The Poles Company had exactly what I was looking for. The website contained all the information I needed. The ordering was easy and the communication as to the status of my order was excellent. My order arrived on the day I was advised it would. I have no hesitation in recommending The Poles Company.
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Review by confirmed purchaser

Amazing service at amazing prices

Ordered some curtain poles to match some existing ones. Searched on google to find a supplier and found the poles company to be the cheapest. Being the cheapest, I didn't expect such amazing service with poles arriving 2 days later in very good robust packaging. Definitely recommend them to anyone!
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Review by confirmed purchaser

disappointing quality

Service was fine but quality of poles was disappointing. 240cm so in two pieces but don't match exactly in the middle and a damage on one piece (not from shipping). Would have looked into returning if hadn't needed it in a hurry.

The Poles Company Details

About this company

The Poles Company are specialists in all types of curtain poles, including metal curtain poles, curtain rails and curtain tracks. We also supply bay window poles.

Visit Thepolescompany

Contact information

Call us on: 01752 240135
We live here: United Kingdom

Category

Thepolescompany is ranked 15 out of 119 in the category Decoration and Interior Design

Thepolescompany is ranked 2 out of 24 in the category Doors and Windows

Thepolescompany is ranked 71 out of 1032 in the category Home & Garden

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