Initially felt tentative about using a website unknown to me but it was the only place I could find a wine I particularly wanted and so gave it a try. Very pleased I did. Service was excellent. Wine arrived quickly and was very well packed. No problems at all. Will definately use The Purveyor site again. J Davenport Melton Mowbray March 2012
Reading the reviews, the purveyor.com is obviously a popular and well-liked site, and I'm not in the habit of giving poor reviews, however, I did order a 2002 Cristal, and a 2004 was delivered. The helpful person on the end of the 'phone explained that they had no control over what the supplier sent out, and the 2002 was obviously no longer in stock. This is fine if your Grey Goose label has changed colour, and might be OK for a cheaper wine, but the whole point of vintage champagne is its vintage, and 2002 Cristal is not cheap, by any standards. As this was a 10th Wedding anniversary gift, the year was doubly important.
Thepurveyor.com were very keen to sort out the problem, but I’m not sure the person I spoke to had much of a grasp of why I was unhappy :(
I did manage to source a 2002 from another site, just in time, so it’s not like it was the end of the world. In fact, at the end of the day, it’s still only champagne, nobody died from not drinking enough of it :)
On the plus side, delivery was very quick, and the collection of the same was organised without a hitch, I expect my refund will also be processed without any problems :)
I live half a mile from the Perveyor and collected my order after receiving a telephone call to say that it was ready for collection.The cost of delivery was reinburst without any problems I was informed at all times by telephone as to the progress of my order and on collection a very nice young lady delivered the order as I walked into reception. What more can you ask for.
I am having lots of guests this Christmas, and needed quite a lot of drink, so I found The Purveyor in google and their range and price was very good. I paid for 3-5days but arrived the following day. I was so impressed and when I opened the boxes each bottle was beautifully packed.
When ever I need good champagne or wine I always use this site. The delivery is well packaged and fast too and the price is reasonable plus they stock so many brands that other site don't. I would recommend this site to anyone.
It was really easy to find what I was looking for on the site. I ordered there and then, registration took next to no time at all. The order arrived very quickly with no problems whatsoever. Very happy with the service and would recommend them to anyone.
I was in Edinburgh recently and after dining at a restaurant, I asked for the name of the wine I had been served. Once back home in Northern Ireland, I tried to source this wine from local wine merchants but with no joy. I then put the name of the wine into my web browser and The Purveyor.com came up as a possible supplier. A few clicks into their website, I found the wine I had been looking for. A few clicks more to register and a further few clicks to order my desired wine plus a few others for good measure and my search was complete. a couple of days later and my wine arrived, securely packaged and with a nice discount voucher, for future purchases, enclosed. All in all, a hassle free, informative and professional service. If they live up to this standard every time, they'll have a customer for a very long time. I'm a firm believer in giving loyalty to those who put service first over those who believe in being cheap in price and poor on service. I'd recommend The Purveyor to my friends. For my enemies, supermarket standards is all they deserve!
I was organising an informal wine tasting at work and came across this really cool site.
Loads of information on wines and spirits, and great prices too. It was easy to order, the wines arrived on time beautifully packaged and I got a code for 15% off my next purchase. Thank you Purveyor I'll definitely be using you again!
I found a new brand called Kammerlings in a London bar last week. I searched the web for it thinking it would be super expensive and I found if on The Purveyor and it was not expensive. It arrived super fast within a day when I only paid for 3 day delivery.