I ordered the ramp the day before from the Ramp People before 1.30p.m and my ramp came the next day .The ramp is brilliant with holes for water to run through when raining downside is the courier that delivers it as my box which contained my ramp had holes in it where they had placed sharp edge boxes next to it lucky enough the ramp wasn't damaged .
We needed proper wheelchair access for our church. Research on the Net showed The Ramp People as good providers of a number of ramps. We found the one that seemed most practical, light, strong and easily carried. We were promised next day delivery and we got it. We are very pleased.
Another thing which pleased me was that when it came to payment, their website stated that the credit card number had to be written without any spaces
The ramp people made my husband's wish come true. Having been struck down with terminal spinal cancer which paralysed him on 22nd. December his one wish was to see the garden and his victoria plum tree one last time. Having been let down by another company I turned in some despair to the ramp people. They delivered it in under 24hours. I managed to get it into the garden when my husband was asleep and surprised him on the Saturday with going outside for the first time this year. I have spoken to 2 people at the Ramp people company both were so helpful. I have since put another order in and again it was delivered when promised. Wonderful company with wonderful people. Thank you so much.
After an online conversation with a very helpfull lady i felt confident to choose the right ramp for my van. Orderd a week or so later and it was delivered fast. It had slight dammage to the end that rests on the vans edge in as much as it had been dented in transit (no pun intended). The Ramp People sent me an e mail the day before delivery asking me to inspect the goods before signing for them, otherwise they will not be responsible for any dammage. Has anyone done this? I know just how busy these delivery drivers are and how much pressure they are under because i used to be one myself. Now, the dent can be fixed with a bit of persuation i dare say. But to expect you to ask the driver to wait while you unwrap the ramp, which will take a few minutes is impractical.
I would suggest better packaging to both ends of the ramp would help to solve the problem.
Three stars would be unfair i think, so four stars from me.
I had no previous experience of buying a wheelchair ramp for my local church but chatted online with the Ramp people who pointed me in the right direction. I chose the recommended ramp which was delivered the next day and I must say that I am delighted with it.
I can thoroughly recommend them.
on behalf of Great Witley Parish Church
Fantastic service and a great product. Well made, very strong and light easy to store ramps. Already tested them and they are ideal for my needs of getting a lawn tractor into the shed. The price was very good and as it was so low I expected a lesser product but I was very surprised when they arrived, next day with free delivery as well, you just can't go wrong with these people and I would have no hesitation in recommending them.
I would definitely recommend to a friend because of the speedy service and the fact that the product was well built and very robust.. Also it was easy to use and has done my back a power of good by not having to lift my (very heavy) petrol mower into the van several times a day.
I couldn't have had a better service from any firm. When the exemption from vat didn't come through they refunded it when I informed them of my difficulties. There was a cheque in the post the next day. The delivery came on the day that they gave us mid morning. I would use them again any day.
A fantastic product and great comms. Next day delivery. What more can i say....thanks.
I ordered a ramp one evening and first thing in the morning I received an email saying it would be delivered the next day and could I check the address. As it happened life had moved fast and I would no longer be around to sign for the delivery. After helping me go through a few options they agreed to ship it to another city so my husband could collect it from his office and still it would get there the next day. That's tomorrow and already I am writing this as I am so impressed with the care they have shown already and have every confidence that the delivery will go with out a hitch!
Well done The Ramp People!!!!!
theramppeople.co.uk found this review useful
Prior to my recent purchase I had had no dealings with this company. A colleague suggested that I use The Ramp People as he has used them before. I also tend to read the reviews written by customers now as it gives you a good insight into how well the company works and the customer service. My purchase arrived in very good time despite the bank holiday and I am more than happy with the goods. I would recommend the Ramp People.
I ordered a lightweight ramp which we need in asap. The website was easy to navigate despite the many options available and placing my order was a simple task. I was extremely happy with the price, and even happier when I received the ramp as it was much better quality than expected for the cost.
I also have to mention that the follow up customer support was above and beyond, getting the ramp to me with time to spare without having to charge me extra. Many thanks to Tom for all his help in the matter, I highly recommend using The Ramp People .
i bought the product a little reluctantly as the price seemed good value and i was worried they would be cheap and not cheerful , i got a wonderful supprise when they arrived as they are good quallity and are ideal for my purpose ( slowing traffic entering our premises ) over all i'm very happy .
i needed to get new electric wheelchair out of house with me on board. gave the step details to the ramp people. ramps arivfed quickely and they are of such a high quality will last for ever. problem solved quickely and pleaseantely. you need ramps go to the ramp people
Cheapest comparable ramp we could find on the web. Fitted the bill perfectly. Great "online chat" customer service. Kept fully up-to-speed re: delivery day via email - delivery arrived exactly as promised. Excellent all round!
We ordered the Ramp on Thursday, it was delivered mid-day on Friday, in time for us
to transfer our 100 year-old mother from her flat in Wood Green, London, to Enfield
and celebrate her birthday on the Sunday. Even Mum commented how good the Ramp was. For someone who has not left her flat for nearly nine years, except for a
hospital visit, that is praise indeed.
This new threshold ramp entirely meetsmy needs. It enables my wheelchair to overcome the step entrance to my garage. It is robustly made from rubber so is ideal to withstand the somewhat vagaries of Scottish weather.
It is a good purchase.
I needed a threshhold ramp to access my conservatory with my wheelchair. The produce purchased from The Ramp People is perfect and now I can access all the rooms on the ground floor without needing assistance.
To reply as a company, please log in to your business account.