Got this rug to place near to my wood burner to protect my fitted carpet wasn't expecting it to be of a high standard because of the price but it was superb, the quality, colour and texture are of a high standard and you would have expected to pay a much higher price for it. This rug looks great in my lounge and I love it.
Asked question about cutting precisely to the size I required. Got helpful friendly answer by return with a price. Told me how to order. Ordered last weekend, had confirmation Monday morning from Rughouse and email from Royal Mail 48 hour service saying they had collected it on Monday. Arrived before 11am Wednesday and I put it down by front door. What more can you ask?
It's made such a difference to the stairwell that I wish I had ordered ages ago. BUT dogs don't like laying on it!! Ah well...!
Thank you Sally
We ordered a moss green rug but sadly wrong colour was delivered. The problem was corrected and with in 5 days we had the new rug delivered. We are very pleased with the rug it is very good quality lovely colour. Great value for money
We found the Rug House on-line looking for a specific size and colour, the choice was amazing. The rug we wanted was there, easy to order with secure payment. 2 days later it arrived.
Have never really shopped online but just couldn't find time to go around to the shops so sat down one Sunday afternoon for a browse . . . Had an idea of what I was looking for so delighted when I saw a rug that suited. I hesitated since had never bought product like this online but I was impressed enough with website. So later that night went back and made myself take the plunge (with plenty of prayers) and hoped I was doing the right thing! Couldn't believe on Tues morning when rug arrived - delivered by very friendly courier. The rug was even nicer than I had hoped and the quality superb! Have almost finished re-decorating my living-room and can't wait to see the rug in-situ. It will be a central focus and know everyone will think "WOW" Thank you for making this such an easy, simple and straightforward purchase!
It was the first time Id used this site and would fully recommend it to anyone. The lady was very efficient taking my order and even spelt my Polish name correctly!! She explained my new rug would be with me in a couple of days and it was. The postman even got me out of bed to deliver it!! Thanks again!! Mrs Pat Mross.
The service received was fantastic, easy to order very accurate description & pictures, arrived very quickly.
Great quality item and very reasonable price.
I have shopped for ages looking for the right rug for me, this one is just perfect.
I would not hesitate to use this company again.
The website is easy and nice to look at. The delivery was prompt. The carpet of great quality and price ...... and a discount off a future purchase was enclosed. How much better can it get!! Thanks!!
Good value, good product, good,and fast service, would highly recommend A+++++
Picked my rug on the internet but preferred to ring to place order. The Rug House was recommended to me by a friend. Very nice irish voice at the end of the telephone line helped me with my order and a lovely rig was delivered 3 days later.
Very happy with the service and would definately use again.
Excellent service, very quick delivery, (48 hours) for a large item. I was delighted, and even more so when I saw the quality of the rug. It's a shaggy ribbon pile, and I expected the hoover bag to be full of red fluff, but it wasn't. No red bits on my carpet either. I am so pleased with my purchase. I was very reluctant to order online, because it can be so expensive to return items, but I won't be parting with this one, it's great!
I opted to pay extra for the Saturday delivery which I actually think is a very good idea. I could have waited all day but it happened to come at 9 in the morning so my day wasn't wasted. For the money I think the rug is very good quality. Thanks Rug House, I'm actually going to buy another one today as I was so impressed.
Fast delivery, quick reply to my query, excellent quality rug so ordered two more. Colour true to picture. All round brilliant seller and product.
I was very impressed with The Rug House. Ordering the rug was very easy, and it arrived within a few days. The actual rug when it arrived was brilliant. It was exactly what I wanted and the price was significantly cheaper than any others I had seen of the same size.
The rug was perfect and of high quality, it was actually way happy with the rug as I thought for the prise and size it would just do, better than I thought it would be.
Prompt response to my email and polite.
This is the third or fourth time that I have used the rug house.
From the first time till this time I have nothing but praise for the way that I have been treated as a customer.
Using the Rug House is like returning to your family , the staff are so helpful that you feel
like your talking to an old friend.
I would recommend them to anyone who needs a rug.
Never used this site before and delighted with service. Emailed company after I placed order just to be sure all went through ok and was delighted to get prompt friendly reply....thank you again Elaine for your help. Quality good and rug just as I imagined. Would recommend this site to all my friends
Yesterday I received the carpet rug and I am very satisfied . VEry good quality with fast delivery and good communication. Will shop again for sure.Thank you for your wonderful service
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