the best rug I found for design and price at the size I needed. I needed a rug for my daughters aged 4 and 1 years old, not spending a fortune as I know it will be ruined while they are so young. I just need to protect my floorboards until they were old enough. I live in a 400 year old cottages so finding something that would suit a childrens room but complimented the old beams was a struggle. The Rug House ticked all boxes, thank you.
I wouldn't buy my rugs from any other source since I found The Rug House. It was recommended to me by my son and I now recommend it to all my family and friends. The selection is excellent, and the website is easy to navigate to find what you you are looking for. Prices are very competitive and the delivery service excellent, with my well-packaged rug arriving a few days after ordering. My hallway and living room now look complete and I am not afraid that the young children who visit will spoil my cleanable, polypropylene rugs when they choose to play on the beautifully warm and soft surface!
I bought this with some trepidation, I needed a larger size mat with a smaller one, and then a second larger one. I bought the first, then immediately ordered the second.
This is well made with a nice thick pile, but not so deep that the door does not open.
Lovely and soft, well made and it makes the bathroom lovely and comfy. It is the most beautiful colour, but able to withstand hubby coming in from the garden.
From choosing a rug on the easy to use website, the extremely fast, free delivery, the unbeatable low prices, what more can I say? After buying five rugs I would thoroughly recommend this shop to everyone and certainly use them again. Thank you.
Ordered 3 kitchen mats for our new kitchen from this company and i am very pleased with them - the web site was very easy to use - the mats were as the pictures and match perfect - the free delivery service was excellent! - no problems at all - would used this company again and recommend them to my friends and family
First saw the company on eBay but not the colour I wanted so phoned them.
They were very helpful and checked thir stock and had the colour I wanted, it was delivered prior to the stated date.
I was so happy with this purchase I purchased a second rug and received the same good service.
Dealt brilliantly with several requests to return and refund my order (due to change of mind, nothing to do with product) and their customer service is wonderful - friendly, helpful and very efficient. Processed my refunds and sent replacement items extremely promptly. Rug quality is good and the items were each as described - very happy and will definitely use them again!
I bought a mat for the hallway and was so impressed with the prompt service and high quality product that I quickly brought another for the back door.....and was given a 10% discount for being a repeat customer!
This is the second rug I have ordered from the Rug House and am delighted with it. The delivery was quick ordered on a Saturday and had it by the following Tuesday.
Excellent service and will be ordering again.
Recieved the rug very fast. After 2 days of dispatched. Amazingly great product....as described in the website for each product. Got a discount for the next order, which I did eventually use to purchase another rug using the discount. Emailed the customer service to ask few things and was very helpful. Best online purchase ever!
I was very pleased to receive the carpet runner from your company for my hallway, it adds warmth to the place and has been admired by several people. The quality for the price I paid is excellent, I will have no hesitation in recommending your company to other people.
Easy to order, great value for money, excellent product and first class delivery. All expectations were met. This was my second order as the first order was exactly what I wanted as was the second.
Good service, good price and I am very pleased with this mat so far. With three dogs and a muddy booted husband going in and out this mat has its work cut out. The rubber backing holds it firmly down on our tiled floor so no sliding around. Very glad I bought it.
I liked that the rug was available in several sizes and chose 150 cm, perfect for the kitchen. I liked that it was washable, etc. But regret I only picked this design and colour because 150 cm wasn't available in the designs I really liked. I would have opted for a plain colour even, if that were available. I've given it 5 stars because of the size, washability, prompt delivery and the fact that apart from the design, there's nothing wrong with it.
... by Parcelforce and automated service.
Still yet to receive my rug - despite it being ordered this time last week.
Paid for Saturday delivery (which was yesterday). No rug, no Parcel Force - despite spending the entire day waiting.
Emailed the Rug House twice yesterday - nothing received apart from an automated email to thank me for my purchase.
HOPING that the Rug House is paying attention and does take it up with Parcel Force.
HOPING that I do receive my rug and Rug House will give me my money back for a Saturday delivery, that wasn't delivered.
HOPING that Rug House acknowledges receipt of my emails.
Pure professional full service company, they still excist !
I was surprised to receive my order so quickly. The product was what I was expecting and good value for money. Communications were great. I would have no hesitation in recommending the Rug House to anyone.
Excellent products,quality service! The wife and I bought 2 rugs and 4 cushion covers, we were so pleased that I e- mail the rug house right away! You will not be disappointed if you order with this firm,just as we weren't.😃
I was worried about buying on line because I like to see what I am buying. My rug arrived and it is everything the Rug House promised. It has transformed my room. The colour and quality are great. The price is excellent. I am a very satisfied customer and would recommend this rug and company to others.
Web page is easy to use and ordering is straightforward. Product was just as described and arrived in good time very well packed. Would not hesitate to return to this company for any future requirements.
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