The Rug House reviews

The Rug House reviews

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Review by confirmed purchaser

Excellent service

Despite facing a few issues with payment on the website, I called them and received a prompt and professional service with my item being delivered to Jersey within a few days and with no excessive delivery charge. Well done!!
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Review by confirmed purchaser

Cheap but nice

I came by this site by logging onto goggle cheap but nice rugs clicked on this site and found the perfect rug half the price of others I tried delivery no problem came on time and customer services excellent.

Recommended to my family
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Review by confirmed purchaser

great service and fast delivery

I have purchased 2 rugs, the shipping was very fast and the rugs are really nice, very pleased!
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Review by confirmed purchaser

Excellent service, great quality carpet!

I am extremely happy with my purchase with the rug house. The carpet is of good quality and it just completes the living room. Would highly recommend for those looking for good quality carpet at a bargain price. Their delivery was also quick and hassle free.
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Review by confirmed purchaser

cheap and fantastic quality

Rugs are perfect, beautiful coour. very pleased with purchase and quick delivery. Would definantely recommend The Rug House to family and friends.
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Review by confirmed purchaser

very good service, & product

I have ordered 2 rugs, both have arrived very quickly, & they are really nice, very pleased.
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Review by confirmed purchaser

Great product!!

Lovely rug with speedy delivery. No complaints there. Just one niggle, I bought two rugs, the second because I loved the first. On the invoice for the first rug it gave me a 10% discount on the second but there was nowhere on the website to claim the discount when buying the second rug.
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Review by confirmed purchaser

Good value for money

Looked at several web sites before I got here, it was a fairly large carpet, but delivered in a timely manner. Pleased with the product, and will definitely go back for future purchases.
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Review by confirmed purchaser

Fab Setvice Funky Product

I bought this item for a kids playroom and definitely provides a colourful.modern and funky look for all. Good quality product and service was exceptional with speedy delivery. Definitely recommend company.
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Review by confirmed purchaser

...customer support not as good as expected....

..we bought one carpet from Rug House via Amazon. It` s a nice carpet and we decided, two days later, to bought another one ( same colour, some size ) direct from the Rug House direct.
Here the carpet costs only half price and we told The Rug House that we are a bit disappointment. The only suggestions was - ` You can return the via Amazon ordered one, we will refund it and you order it again direct from us `.. - Thats not what we expected
The Rug House

Reply from The Rug House

Hi,

Thanks for your review and I am sorry to hear that you were unhappy with our response.

As previously advised, there is a 50% sale on this range on our website. This is only available for our website customers and we cannot refund prices on Amazon in light of this.

Again I am sorry that you are unhappy with this.

Kind regards
Natalie

Customer Service Manager
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Review by confirmed purchaser

Definitely would use again

Very easy web site to navigate. I was looking for something not too expensive and found it. The prices were astounding. Delivery was brilliant and fast. Being able to track was good but didn't need to as arrived at the door via courier before logging on. I will be using again as I'm decorating and need another rug.
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Review by confirmed purchaser

A great service, received the rug in a very quick time, very happy

A lovely rug that really brightens the room and also the quality is good with a none slip backing, would buy again
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Review by confirmed purchaser

Great service, great products.

We are moving into a new house and decided we needed two large rugs. Having searched the internet, we came to The Rug House because they had a wide range of styles at reasonable prices. When we rang to order, the customer service rep was outstanding, very friendly and very helpful. We ordered, and the rugs were delivered FREE within 4 days. Outstanding when you consider they came from Northern Ireland. We are very pleased with the rugs, which are well made, and they make an excellent "finishing touch" to our new home.
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Review by confirmed purchaser

All is well

Hi,

Thanks. delivered very quickly. Carpets liked. All is well
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Review by confirmed purchaser

Wow! Fast Delivery, great rugs and at super prices!

I was so nervous ordering something like a rug online - would the colour be the same as the photo, had I chosen the right size and would it match the rest of the décor. The answer - yes, yes and yes! It felt like Christmas cutting the very well wrapped packaging waiting to see what was inside. Phew! They were perfect and look absolutely great on the floor. Definitely will be ordering more rugs from you guys.
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Review by confirmed purchaser

GOOD QUALITY

I RECOMMEND TO BUY RUGS FROM THIS COMPANY. AS I HAVE BOUGHT TWO
RUGS FROM THEM AND BOTH ARE GOOD QUALITY AND CHEAPER.
I HOPE TO BUY MORE
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Review by confirmed purchaser

Great rug - exactly what I needed and delivered very quickly.

I bought this rug to fit in a boat as it was recommended by customers services as this one can be cut to size. It's a great looking rug and appears to be well made and should last well. Delivery was very fast and the rug was well packaged. Thank you!
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Review by confirmed purchaser

Great value rug, fast delivery

Stumbled across The Rug House by accident while searching for a rug in terracotta colours. They had a great selection, and were significantly cheaper than others I'd seen, so I chose and ordered. The rug was despatched promptly and delivered by Parcelforce 48 hours later. The rug is great quality and looks fabulous in our living room.
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Review by confirmed purchaser

Excellent quality rugs at great prices & speedy delivery

I bought 2 rugs exactly like pic shown great quality no cheap nasty items bargain prices delivered so quickly. I will be shopping here
again and iv recommended to everyone. Thank you rug company

The Rug House Details

Price Match Guarantee

Seen it for less? We are so sure of our prices that if you see it elsewhere for less we will match the price!

About The Rug House

Welcome to The Rug House online shop. We are a family run business with over twenty years trading experience throughout the UK and Ireland. We pride ourselves in providing a huge range of high quality rugs at low prices.

FREE DELIVERY

The Rug House operates a FREE weekday delivery service throughout the UK and Ireland including the Scottish Highlands, the Isle of Man and the Channel Island.

We endeavour to deliver most stock items within 2 working days.

Priority Services are available.

Visit The Rug House

Contact Us

Call us on: 0845 1656 225
We live here: 23 Shepherds Way
BT35 6EE Newry
United Kingdom

Category

The Rug House is ranked 4 out of 119 in the category

The Rug House is ranked 20 out of 1032 in the category Home & Garden

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