I was delighted with my kilt - it came within a week of the estimated arrival time and was beautifully made. It falls perfectly, and there is no comparison between a fashion high-street kilt and this garment.
However, I measured my waist at 31 inches, thinking there would be a bit of wriggle room but 31 in was the kilt at its largest waist point. So, next time I get one made, and there WILL be a next time, I'll opt for a slightly larger measurement.
thank you Scotland Kilt Company.
Online order and payment without any problems. The only one notice to the Scotland Kilt - I think orderdered jacket should be shipped in the paperboard box not in the plastic bag to avoid its creasing
I would use this company again. The money paid for the outfit was fair but if I'm ultra critical, I would say that the shirt and belt quality were a wee bit less quality than I would have liked.
the thistle on my sporran has arrived broken.
I changed a lot of things on the order, all were here at reception. with no error.
I received their products products, in the U.S., sooner than I thought I would. They were exactly what I was looking for. However, using their Web sight was very frustrating, and I finally had to call them to place the order. Calling my cell phone provider and setting up my phone to make an overseas call was also a pain. However, I would probably use them again...just not the Web sight to place the order.
I received my item & was blown away with it, looked stunning, trying to clip it on to belt it snapped . Contacted customer services & immediately returned, received my replacement yesterday & am delighted. Thank you
I chose this company due to their apparent knowledge and experience of traditional hand made kilts. As an Aberdonian I always look for quality and value for money - 10 out of 10 on both counts.
Thank you for a great service,quality and prompt - ahead of agreed date - delivery -- Thank you
Had good contact by email and they checked my address before dispatch to make sure I got the package.
I purchased a purse for a friend who loves Harris Tweed, your website has a great selection at really good prices.
I found what I wanted really quickly and shopping and payment was quick and easy. Delivery was on time and well packed.
As a Scottish professional photographer working and living in Portugal I wanted something that would make me stand out from the other photographers. I ordered my first kilt from 'The Scotland Kilt Company' a black utility kilt. The service and quality is exceptional and I will be buying many more kilts from them to ensure I continue to stand out.
Thank you again and I look forward to doing continued business with you.
The Sgian Dubh set I ordered was perfect as a gift for my son on his 40th birthday. The quality was excellent, as was the service. Very helpful staff who checked stock and contacted the supplier to ensure I got the gift in time. Indeed it arrived even earlier than expected. A perfect experience!
The Employees were friendly and helpful, and the measuring process went by much quicker than I was expecting. They ship internationally at a fairly low price, and their products are very high quality. I highly recommend The Scotland Kilt Company for anyone who wished to buy a, authentic kilt for themselves.
I ordered a little tartan dress for my grand-daughter ,to wear at a family Christening almost 4 weeks after date of ordering.
I contacted the company when the dress hadn't arrived within stated time for delivery and had an acknowledgement of my concern. It took 2 further emails when I heard nothing and my daughter phoning them, for action to be taken. The dress of our choice could not by then be delivered on time so a different (more expensive) one was supplied with special delivery, at no extra expense to ourselves. However, we would not have chosen this dress as its collar is enormous, so the whole thing was a compromise. Disappointing.
I ordered on-line the casual wear kilt kit - 8 items at a reduced price as a surprise present for a relative. I received instant confirmation when I placed my order. It arrived relatively quickly and all of the items were of good quality and matched their on-line description. My relative is really pleased with it. This purchase may have started a family kilt wearing trend!
Live chat is on the site although it was never 'live' when I tried it. I called 3 times to get a query answered which was never responded to. The order went through and was delivered in just over 2 weeks. Thankfully the jacket is what I wanted in the correct size (which is what my query was about). Such a pity it became a stressful experience. I always like to support the independent retailer but experiences like this don't encourage you. I was impressed to get a post sale follow up call addressing all of my points, giving reasons and action to be taken. I would give them another chance. Long live the independent retailer.
We were very impressed by the speed it arrived. Shame it was not in a nice presentation box!!!!
I am very happy with my kilt and it is very well made and good quality material. I have been looking for a kilt for ages but the ones in the stores are flimsy material and not many pleats at the back so not what I was looking for. I then saw your website but thought they would be too expensive but was amazed to get a real kilt for this price. The only problem I had was I had to return my first kilt as it was too small. I am a size 12 but had to get a size 14 but very happy with the 2nd kilt. Well done for providing quality kilts at affordable prices - keep up the good work.
Took more than 4 weeks to get a product that was "in stock." Did not get notified that there was a problem till it was back in stock and I had to apologise to the recipient whom I thought had already received it weeks ago.
Excellent quality product that arrived without delay.
The Scottish Kilt Company are a very reliable, trustworthy organisation, the Kilts and attire they have are very reasonably priced and are made with great materials. There definitely very customer friendly too as i was in need of very fast shipment and they provided without fail. I would definitely recommend them to anyone interested in buying a Kilt or other scottish clothing.
Fantastic online shopping experience, really great website, high quality products, clear order process with great on-time delivery and communication. wouldn't hesitate to use again or recommend to others.
Bought a black kilt for my husdands birthday, saw cheaper products on-line that were made in china! But I wanted an authentic well made garment, at an affordable price. This kilt is beautiful, arrived only 2 days after ordering. Would use this company again and recommend them to anyone.
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At the Scotland Kilt Company we want you to be entirely satisfied and 100% confident in us and our products. That is why we have, what we feel is the best returns policy of any on-line Highandwear retailer. If you are not satisfied with your purchase, for any reason, you can return it to us for an exchange or full refund within 365 days of your original delivery. The only exception to this our tailor-made, made-to-measure garments, unless they are faulty, due to the bespoke nature of these items.