I was looking for a shisha pipe for myself and came across a few different companies, decided to call these guys up before ordering as I had a few questions and I was surprised by just how much detail the guy went to explaining everything! I ended up purchasing everything I needed and they even chucked in a few freebies to get more going. Checkout process was easy and simply and even got the gear the next day!
Next day, the gear arrived, everything was wrapped and secure (shisha jar is made of glass) the jar was intact, the design was exactly as seen on their site. I was really chuffed by the quality and would definitely recommend these guys!
I ordered a bowl from the website. They emailed me to let me know that the order had been received, and again when the item had been dispatched. It arrived a couple of days later, so overall very good. The only reason I haven't given 5 stars, is because the website can be difficult to navigate. Near the top of the webpage, there are some links to various categories of items. When you hover your mouse over one of them, a drop down menu appears, with further subcategories. However, I found that when I tried to move the mouse over one of the drop down menus, they would often disappear before I could click anything, which was a bit frustrating. A small thing, that could do with being fixed, but not enough to put me off buying from them again.