ordered my watch mid November, the site said in stock and delivery time was 3-10 working days. Only after the order had been placed and the money taken out of my bank did i then get an email saying the watch was out of stock. then after countless emails i sent to them asking when the expected delivery date was, they finally replied saying it should be here by the 10th of January and no later! its not the 14th and i have been waiting more than 5 weeks for this watch! with no reply to any of my resent emails. i would never use this store again or recommend to ANYONE, your better to just go the the Watch hut or the Watch Shop.
Received my Tissot watch within 48 hours - I really can't understand why the odd person is saying they have received a fake watch. My watch is definitely genuine, I own two other Tissot watches and would know if this one was not authentic. It's a great watch and comes with all the correct and complete packaging including a stamped warranty card and paperwork. The Watch Giant are a perfectly decent, professional and reputable company in my opinion. Thank you, I shall be happy to order again.
Was overall very satisfied with the watch giant. The watch was out of stock took a bit longer than expected to arrive but very good communication throughout will recommend to anyone that wants a new watch
Found the 'Red Arrows' watch my son wanted, at the best price by far than other internet watch companies. Despite ordering in November they could not deliver for Christmas, so I cancelled and received a full refund. They had numerous disclaimers on delivery times, so I can't fault them for that, but it should have been plain from the outset that they had no stock of the watch and no prospect of a pre-christmas delivery
Having decided on a Tissot for my wife it was ordered in the morning and arrived 9.30 am next day! Free delivery and a better price than some others! It's a lovely watch, only that Tissot included the wrong instruction manual in the box (second time Tissot have done this - and yes you do need a manual). Would be very happy to order from Thewatchgiant again.
I don't know what was the problem, but sadly I could not get my order from Thewatchgiant. They just never could deliver it. I ordered a watch that was not marked to be "in stock" but after i had waited for a month with no delivery, I canceled my order. I had brief e-mail conversation with the staff, at frst they offered 10% off the price if i waited some more, I did, but for some reason, when I asked again what was the status of my order, they had not sent it out yet. I got confirmation of refund by e-mail and 2 days later the money I had paid was indeed refunded. So I guess you can trust the site - sales people give feedback and if you are unfortunate not to get the watch you ordered, you can at least get your money back.
Ordered a Christmas present for my boyfriend, was a bit nervous about whether to use this website but I had no issues at all. Speedy delivery and an excellent genuine gift and half the price to most other websites. Would definitely recommend to anyone.
I was a little apprehensive purchasing such an expensive watch on line through a company I knew little about. However, I needn't have been. The watch (which was shown as being in stock on the website) was delivered to me the following day. the watch is an original Armani (I have no reason to doubt it's authenticity whatsoever, it is identical in everyway to the same one in the jewellers) in original presentation box . One completely satisfied customer!
Called mid afternoon re citizen Red Arrows Skyhawk A-T shown as in stock. Apparently, received that day for cancelled order. After discussing some aspects and being reassured watch was brand new, and that it would be put on one side for 48 hours while I made my mind up, decided immediately, and ordered via website. Was promised delivery by Royal Mail following day even though order placed approx 3 pm, and it arrived 9 am following day.Beautiful watch, perfect condition, 25% below MRSP.What else can I say?
Ordered a Tissot watch for my wife 7pm Wednesday and received 12pm Friday by Special Delivery. Was initially worried because this is not a long established company but price was so good had to take try. Need not have been concerned as immediate communication /updates and speed of light delivery of a quality product.