I had an experience of purchasing a bottle of brandy from a competitor.. it was not the brandy on the web site that they sent.. it was a version before the product changed several years previous to my purchase. The image on the competitors web site was correct .. but what they sent was wrong..... When I contacted the Whisky Exchange they understood what I was looking for and managed to source me 2 bottle of the brandy and have it with me in 2 days .... what a service.. I will use the again... professional experience and great customer service... YES!!!!
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