The Whisky Exchange reviewed by

1 Reviews

Review by confirmed purchaser
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Previously excellent, poor this time

I ordered a special edition jack daniels for a relatives birthday. All seemed to be o.k. as emails were received saying it was picked and then ready for dispatch. After a couple of days I received email saying product wasn`t available as described, would I like the bottle without packaging or another product. Decided to change product as it was a gift and chose one of the similar options given to me, thinking this would be available and wouldn`t cause more delay as gift was late already.
Then received email saying this batch of this product were all damaged so wouldn`t be able to have this!
Went for another option, finally got this one which arrived fine but by this time was late for the birthday for which I had ordered it.
    The Whisky Exchange
    TrustScore 9.6 / 10
    11,515 Reviews

    Reply from The Whisky Exchange

    We apologise for the inconvenience caused by this, one of customer services team will be in contact to discuss this.
    Comment (?)