The Whisky Exchange reviews

The Whisky Exchange reviews

Excellent
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11521 Trustpilot review(s)
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Reviews

About

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Review by confirmed purchaser

Very efficient.

I like cordon blue.
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Review by confirmed purchaser

Very efficient

Ordered on tues night. There on Thursday morning. What more could you want?
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Review by confirmed purchaser

Excellent on price and here in 2 days.

Company was excellent - cheapest price and kept up to speed on delivery which was less than 2 days later.
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Review by confirmed purchaser

Good service

Speedy delivery. Right price
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Review by confirmed purchaser

Great product at the best price

Quick delivery and well packaged product
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Review by confirmed purchaser

Excellent service

Very easy and efficient start to finish
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Review by confirmed purchaser

Best malts, best prices, fast delivery

Have ordered several times over the years - these guys are the best. Same experience had by friends and family. Sukhinder & co have got the formula right
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Review by confirmed purchaser

Spirits

Best place to go looking for the not so common spirits.
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Review by confirmed purchaser

Great service!

Easy to navigate website. Great choice. Excellent price and super quick delivery.
Item arrived was very well wrapped and packaged. Really pleased.
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Review by confirmed purchaser

Great whisky at reasonable prices.

The whisky I purchased, was for a birthday present. The facility for specific delivery date is a bit wishy washy. In a box you state what date you would like it delivered. This was totally ignored, and the whisky was sent, according to the e-mail I received, it was despatched immediately. Very poor.
The Whisky Exchange

Reply from The Whisky Exchange

Dear Mr Iain Taylor

Thank you for taking the time to leave a Trust Pilot review about the service you have received

We are very sorry that you are unhappy with regards our interpretation of your delivery instructions which read

Please deliver by 21st April 2014, if possible deliver after 6pm.

This instruction lead us to believe that the parcel was required by the 21st And that delivery up to this time would be suitable
Had your instructions advised that the parcel should be delivered as close as possible to the 21st of April then we would have made arrangements for the parcel to be dispatched from us on the 16th of April for delivery on the 17th. This is the closest possible delivery date to the 21st of April Easter Monday.

We are very sorry that the parcel was received early, we do take account of delivery instructions and are very sorry that what you required was not delivered as you expected.

Kind regards

The Whisky Exchange
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Review by confirmed purchaser

excellent service

I'd shop here again if you want something delivered as a gift its a great idea.
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Review by confirmed purchaser

Frisky whisky very quick

This was a very quick delivery - just what was expected and very prompt.

I will use the firm again.
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Review by confirmed purchaser

Excellent as ever!

Quality products at a fair price, prompt delivery, well packaged. What more can one say!
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Review by confirmed purchaser

Product as advertised and sent out quickly

Quality item and sent out very quickly
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Review by confirmed purchaser

Quick delivery - easy to use service - very impressed!

They had exactly what we needed at a good price. It was quick and easy to use the website and it was delivered in really good time. Very impressed with the service online.

We have also been in store or called a few times and the staff are always very happy to help or look into ordering things they don't stock. Overall we would highly recommend this store to all.
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Review by confirmed purchaser

great stockist of irish whiskey liqueur, speedy delivery,

managed to find the only stockist of "dubliner" in london, easy to order + efficient delivery. will be a return customer...thanks!
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Review by confirmed purchaser

Simply the best

Delivery was fantastic no problems great
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Review by confirmed purchaser

Excellent

There is nothing more than I can say except that every order I have made has been handled expertly, payment easy, and delivery on time.
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Review by confirmed purchaser

great service!

both my bottles arrived in great timing....always great service.
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Review by confirmed purchaser

Excellent Service

I ordered three bottles of Elephant Gin - they quoted me the cheapest price, and it arrived well packed. The only problem was their carrier - Parcelforce are a nightmare!

The Whisky Exchange Details

About this company

World's biggest & best online whisky shop & spirits retailer: buy rare, old and exclusive single malt scotch whisky, blended whisky, irish, american, japanese whisky, rum, gin, vodka, tequila, champagnes...

Visit The Whisky Exchange

Contact information

Call us on: +44 (0)20 8838 9388
We live here: Unit 7, Space Business Park, Abbey Road
NW10 7SU London
United Kingdom

Category

The Whisky Exchange is ranked 4 out of 18 in the category

The Whisky Exchange is ranked 3 out of 30 in the category Wine

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