Thinkgeek reviews

Thinkgeek reviews

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Find the product you want here. Order it elsewhere.

Always thought the products at ThinkGeek were unique and cool. Little did I know how long it would take them to process an order, let alone how long it would take to receive an item. Seems there is only one shipping choice, UPS, which takes forever and a day to get you your package with the least amount of efficiency if you choose economy. I learned only after ordering from ThinkGeek that the product that I was after was available elsewhere for $35 less. Yes that's $35, not 3.50. Given the choice to order elsewhere, I certainly would have, had I known. Check the other reviews out. Service certainly isn't ThinkGeek's bragging right.
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Apparently I always catch 'em on a great day :o

Thinkgeek.com is my go-to site for buying gifts when I'm not exactly sure what to get for someone. I use their reward program and I enjoy it. I've never had any need to contact customer service except to thank them because one of my orders came early. Everything has always come as promised and I do refer others to them--I've not heard any issues from friends so I'm not sure about negative experiences. Mine have been nothing but positive.
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absolute worst customer service imaginable

Absolute worst customer service and problem resolution ever. will never buy from them again. Ordered on the 14th and will not even get my order until the 26th if im lucky. They never shipped my order , and never contacted me when it was supposedly lost.they claimed it got lost in transit yet ups tracking states they never even received the package. i emailed them 3 times and never received a response. Good luck calling them either, they dont ever answer. i finally got ahold of someone on live chat and they refused to ship the package with a fast enough speed to get me my order by christmas. Delivery was available yet they chose not to do it! When i asked to connect me with a supervisor , i was told they wont do live chat. She stated that i need to call in. i told her "whats the point of that when no one answers the phone!" i told her to have them call me since they dont answer and she stated they wont make outgoing calls. If they screw up your order, they will not go out of their way one bit to fix it. i look forward to never buying from them again!
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you would think that geeks would be smarter

making a purchase here is like sending your money into a blackhole with the hopes that one day maybe you will get your item, or even a response from customer service when then doesn't happen. don't hold your breath
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WORST CUSTOMER SERVICE EVER !!!

Good luck getting your products! After 3 weeks chasing my order of 8 shirts, and paying for expedited shipping, I found out the order hadn't even left! I had to go to DHL to find out, as the customer service at thinkgeek is so bad no-one ever responds to you. I had to get Paypal involved to get a refund - still waiting on this, hopefully it will come through. They're good at taking your money, but supplying what you paid for - not so much! Don't buy from these guys, they seriously shouldn't be in business, and I've been a daily online shopper for over 12 years. Get your act into gear Thinkgeek or get out of the market. Warning! Don't buy from them!!!
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Great company.

Great company.
You can recover some of your money spent for the purchase and also you will get 5$ to your account. To do this, follow the link and register online Extrabux
Cash back 5% http://www.extrabux.com/r/525e6bcc40
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Bring Back Zombie Products

What happened to the Zombie Blood & Zombie Jerky???? Do you not want us to be prepared for the apocalypse? Seriously though, it seems like everytime I find a product that I like they pull it off the store. I thought that these had been discontinued until I found the manufacturer (Harcos Labs) and their online store where I can buy the blood and jerky.
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dissapointing

Before ordering a Christmas present from thinkgeek i contacted their live chat and was told that it could take up to 3 weeks for my item to be delivered to the UK as it was the 1st December i thought that would be fine, if cutting it a little close. and proceeded with my order

Today (December 20th) i contacted live chat again and was told that it takes 5 weeks over the Christmas period. To say i am disappointed is an understatement. If it had been made clear in the beginning my item would not get to me in time i would never have bothered ordering. I was unsure about ordering in the first place, and certainly will not be ordering again.

Do not bother ordering from this company if you are not in America
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ThinkGeek.com Rocks!

I have been shopping at ThinkGeek.com for years now, and I am always impressed. They have a wide selection of fun, interesting, unique, and helpful products. Despite their name, you don't have to be a geek to enjoy this website and its products. ThinkGeek.com keeps up with current trends, including TV shows, movies, games, and more. They have everything from apparel to kitchen accessories, so you will be sure to find something to delight and please you, a friend, or a family member. My orders have always been received quickly and fulfilled accurately. Plus, with their Geek Points I earn free stuff just by buying the things I enjoy!
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Perfect Gifts for Those Tough-To-Shop-For Friends!

Think Geek is my go-to place when I'm looking for Christmas or birthday gifts for my husband. He has wish-listed at least half of the inventory on the website! Beyond that, at Think Geek I can always manage to find something fun/interesting for those friends that are terribly hard to shop for. They run good sales, they keep up with current geek trends as well as all the classics (Star Wars, Star Trek, Firefly, BSG, etc.), and they ship quickly. All around, they are the real deal.
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Great site for gifts (for people you have no idea what to get!)

We all know the person who is impossible to buy gifts for. You ask them what they want and they just shrug and say, "Whatever." Unfortunately, I have quite a few of those people in my life which has caused me to fall in love with thinkgeek.com
I've lost count of the number of purchases I have made for family, friends, and colleagues from this site, after I've exhausted myself trying to pick their brains for a hint. And despite the fact that I usually stop by as a last resort, every gift I have gotten for someone has been a hit. I regularly see friends and coworkers sipping beverages out of a coffee thermos or beer mug I've gotten them as a gift. It's nice that they use it and enjoy, so thanks, thinkgeek!
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Love this site.

Never had any problems with orders from them. They offer an awesome variety of products and have great customer service.
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Not shipping

I'm givingi this rating just because there is no shipping to the Faroe Islands!
Hoping it will change.
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Pretty Good!

I've never had any issues with Think geek, I've ordered many times from them and everything always comes really quick and packaged well.

The only issue I've had is with UPS always dinging me for shipping charges.

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