ThinLenses.co.uk reviews

ThinLenses.co.uk reviews

Excellent
9.6
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Review by confirmed purchaser

Great service and quality.

To order a reglaze service from foreign EU country can't be easiest. They did a good quality job and shipping was also fast. Thanks from Spain.
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Review by confirmed purchaser

Very Good friendly advice and speedy delivery.

I was slightly worried about ordering glasses on line, but was impressed with the service provided. After placing my initial order, someone contacted me with a query and advice and am pleased they did. The glasses arrived really quickly and they are exactly as I had hoped for. Would recommend and have no worries about ordering again.
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Review by confirmed purchaser

Very satisfied customer with very bad eyesight, glasses are perfect

I was hesitant to order something online and overseas, but the experience was smooth and the product was perfect. I have extreme nearsightedness, and the thinnest glass lenses are the best I have seen, the weight was no issue versus plastic lenses, and the time from order to receving the glasses was very fast, less than the estimation. A very satisfied customer who will be a repeat customer.
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Exceptionally Professional

I made an email enquiry about some 1.74 index lenses that I was looking to order and their response was literally speaking instant. Within a couple of minutes of sending the email , I had someone on the phone giving me all the information I needed. Considering that I sent the email at 19.30 pm, their response within 2 minutes was even more admirable.
That was an extreme example of exceptional customer service. I look forward to doing business with them in the future.
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Review by confirmed purchaser

Could not have asked for more

Shopping online does always carry an element of risk. But in this case all my fears and doubts were eliminated by the patience and attentiveness of the Thinlenses Team. All my questions were answered promptly and in detail, even at the weekend, and when I sent in my frames for reglazing I was kept up to date. It took more than two weeks for my frames to arrive at their lab, but only 3 days for them to be returned to me.
I am delighted with the lenses, especially since I have such a strong prescription. I never liked the thickness of my old lenses at the edge -- I was always a little self-conscious of that -- so I opted for the highest index glass lenses (not available locally). Comparing the edge thickness of the new lenses with my old ones is astonishing. OK, so the smaller frames helped, but still, we're talking about 9mm (old) to 3mm (new) at the thickest point.
I'll be sending in my backup pair for reglazing also. This time it will be with the complete confidence that I'll get exactly what I expect.
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Review by confirmed purchaser

Very impressed - really quick service, good lenses and a great price too.

Have ordered glasses online a few times before - some good experiences, some bad so thought I'd check out reviews first before forking out again for glasses. Thin Lenses caught my eye (no pun intended) as I need to have thinner lenses because of my strong prescription and their prices seemed pretty reasonable. They had a really good choice of designer frames, much cheaper than the high street and a good choice of lens packages too. Ordered easily and they were delivered in less than a week! Prescription is spot on (and the free lens cleaner is a nice touch - thanks). Would definitely buy from again and highly recommend them to anyone. Well done Thin Lenses.
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Review by confirmed purchaser

Well pleased with new thin glass lenses in my old frames

Although the frames I sent in to be reglazed were quite old, they have been fitted very well with new extra-thin glass lenses.
In another pair, I have plastic lenses with the same prescription (from a different online supplier), and I can say that the glass lenses give greater and brighter visual clarity. This was denied by an optician's assistant when I asked about the difference between plastic and glass lenses.
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Review by confirmed purchaser

Top service

Service is efficient and fast. They are always ready to help with advice and guidance. Recommended.
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Review by confirmed purchaser

Outstanding price and service

My son has a very high prescription - they are half the price of the optician. Also fitted lenses into some Rayban sunglasses. They were great but because of the design they were not good for sports. So when we had his Gucci pair done I spoke to the guy and said I needed then asap. He told me the lenses would take a week to come in but would call me so that my son still had them for sports. Sure enough he called. I sent them an hour later on the wednesday lunchtime and had them back on friday morning.
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Review by confirmed purchaser

Great quality, great service!

I’ve never bought glasses online before. I’m really pleased with the quality of the frame and the lenses. I contacted thinlenses and I received helpful and friendly guidance from Ash. Thank you.

I cannot fault the quality or the service. Glasses came within 2 weeks! I would definitely recommend and use again.
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Review by confirmed purchaser

Excellent

This is the third pair of glasses that I have bought from Thin Lenses.
I ordered them by 'phone whilst looking at the Internet site. Ash Metah answered the 'phone and showed immense professionalism, great patience. It was a pleasure to do business with him. I like it very much that your contact stays with you. Ash contacted me at every stage. Personal contact makes all the difference.
The glasses, as always , are perfect and the service unequaled.
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Review by confirmed purchaser

Great and fast

Great and fast service accurate prescription everything did work out. I love my new eyeglasses
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Review by confirmed purchaser

WOW! x 5*

The quality of workmanship and value from ‘ThinLenses’ is just superb!
The type of lens I need is not normally offered without much arguing. No such annoyance here!
Accuracy and lens finish was an absolute necessity. The result - a perfect lens finish with an Excellent Ant-reflect coating.
I ordered what I thought was a cheap frame to keep the price to a minimum but, I needn’t have worried as the quality is better than my expensive frames.
I was a little sceptical about buying glasses online – but now with a company I can now trust I will return again. A very pleasing experience. I’m impressed! Thank you ThinLenses.
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Review by confirmed purchaser

excellent quality lenses so much thinner then iv'e had before from any optician.

The glasses are surprisingly so much better than I was expecting. I was nervous about ordering on-line as I have always bought my glasses from the high street optician's but no need to as excellent quality, amazingly very fast delivery just over a week I normally have to wait up 6 weeks to receive them will definitely be using again.
Thank you for a brilliant service, would recommend to anyone. '
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Well done thin lenses

I have worn glasses for 58 years and was very cautious about ordering on line.

Ash and the lady , I'm sorry i have forgot her name' was very patient.

I phoned up lots of times asking the most obvious questions and Thin lenses answered them with patience.

After going through the ordering process and still more phone calls to Ash I ordered the glasses and they turned up about ten days later.

At first I thought the lenses were wrong . I phoned Ash who patiently talked me through adjusting the frames and :Hey Presto : all turned out fine.

Even though I have worn glasses for 58 years now I realize I still have things I can learn.

The high street opticians are OK but are to expensive

If worried about ordering from Thin Lenses do not worry they deliver what they say

Thank you Thin lenses

Peter Withers. ( I can see )
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Review by confirmed purchaser

Outstanding service..100% happy

I have had years of disappointment with high street opticians ,having a very complex and strong prescription, I have always been disappointed with the (expensive) results of having lenses thinned.
I got an immediate reply after e mailing this company with fantastic advice offered to me..bought some frames, sent them off and two weeks later I was astounded when they arrived. Never had glasses like them before..the lightest, thinnest lenses I have ever owned. I was ecstatic. The price was much cheaper than any amount paid before and I cannot praise and recommend them enough.
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Review by confirmed purchaser

This was personal service of a standard that I would only have expected from a small organisation which thought I was their most important customer.

My wife opened her glasses case to find that one of the lenses was broken. I rang ThinLenses from whom we had bought the glasses a couple of years ago and spoke to Ash Mehta. I asked if he could get me a lense so that I could have the glasses reglazed locally. Ash said that he could do this but wondered if I understood the process of reglazing glasses - I didn't, and when he had explained it I said I would like ThinLenses to do the job for us. Not having a spare pair of glasses we decided to order a pair and Ash was extremely helpful in finding our prescription, suggesting that my wife needed a new eyetest, and helping her choose a suitable frame. We ordered the glasses so that we would have them before sending the other pair off to be reglazed. Ash clearly expedited our order as our need was fairly acute, and we got the new pair within days. We could not be more impressed with the efficient, helpful and friendly way in which we were treated.
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Review by confirmed purchaser

Excellent.

I bought a pair of eyeglasses from ThinLenses with double aspheric lenses. Received them after 2 weeks. Great quality. When you switch between eyeglasses and contact lenses, you notice that with eyeglasses everything appears to be smaller. Not so with double aspheric lenses. I liked them so much that I sent 2 pair of older eyeglasses to Thinlenses, to have the lenses replaced with double aspheric lenses. Turn around time 2 and a half weeks! I highly recommend Thinlenses.
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Review by confirmed purchaser

top notch glasses

very happy with glasses.staff very helpful and would recommend 10 out of 10
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Review by confirmed purchaser

Fabulous service

I will always order my glasses from thin lenses. They are very competitive prices and the whole process is easy. The staff are very friendly and helpful.

ThinLenses Details

About this company

ThinLenses.co.uk is the UK’s premier supplier of prescription glasses online. High Index, Varifocal, Transitions & Single Vision lenses, 70% cheaper than a High Street Optician.

Visit ThinLenses.co.uk

Contact information

Call us on: 020 8150 3484
We live here: Suite 3, 219 Bow Road
E3 2SJ London
United Kingdom

Category

ThinLenses.co.uk is ranked 8 out of 33 in the category

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