Bad coverage and inflexible to deal with
I have a 500min (etc) SIM only deal, with them with 12m to go on my little contract. I wanted to upgrade to a Galaxy 3 but they refused my £36pm unless I agreed to pay £96 cancellation! Barmy! I will stay as I am and then migrate to a better coverage company and get the latest phone cheaper there. Madness. Not like a Hutchison company at all. They don't deserve to survive.