These people try and sell you something each time you get in contact with them. Be it a bother you have with your phone or your account they will not have a clue about it but they will see if you are interested in this item and the next to buy. When i opened an account with them, my monthly bill was never what i was told the amount was going to be. It was always higher and i was never told by the customer services dept what it was that i had spent the money on as it was ok, i still had some left.
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