secretly stole my money for over 6 months
found useful by 1 person
After an account cancellation, they refused to acknowledge this, even going as far as calling me a liar despite my letter of account cancellation. Joke company, hopefully won't be around much longer. Scumbags to the max. After my complaint even tried to ask me to upgrade. Indian man on the phone, couldn't tell a word he was saying and he even gave his name as William Somerset, yes, Morgan Freeman's character from se7en. I'm not kidding. I've been on o2 ever since and i've never been happier.