Three reviewed by

London, GB

5 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

if i had an alternative option i would go somewhere else.

I have been a not so valued customer of Three for nearly 20 years the only reason i stay with them is because of the bundles they supply lots of minutes lots of texts and lots of data at a low price. This i find you dont get anywhere else at such an affordable price and believe me i have looked. If you can tolerate the god awful customer service and the regular low signal due to the constant supposed upgrading being done to the network then yeah Three is for you. There is no point in complaining to them if you have a problem because like most call centres they are based somewhere that isn't England (one guess) there script is limited and they do not deviate from it and more often than not it is the customers fault so they will say.
I have tried getting in touch with their head office in England but to no avail they never respond to a request.
So we have appalling customer service atrocious after care and a not so good network oh and try cancelling that is hilarious i don't think they have ever heard of contractual law, but the packages they offer are substancial and very competative.
but i am afraid to say that every year that goes by i do find myself looking for a new provider offering a simular deal which i am sorry to say just isn't happening so i an now looking at paying a little more for probably quite a bit less in the hope i can get a better service.
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