Ticketbooth reviews

Ticketbooth reviews

Good
7.7
from 0 - 10
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review company
6 Trustpilot review(s)
|
Latest review
ShowHide Rating distribution
Rating distribution

Reviews

About

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Spot on - thanks Ticketbooth

Bought these tickets for my British boyfriend months in advance ... tickets got released nearer the match so i had to wait .... but they arrived by UPS in good time. I will certainly be back and have recommended them to all my friends . awesome & thanks
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Opportunity wasted.

I ordered 3 tickets for a six nations game this year about 3 and a half months before the date of the game. When tickets hadn't arrived under 2 weeks before the game I sent them an email to which they replied promptly saying they were tracking the tickets, and would refund my money if tickets didn't arrive in time.

With a week to go before the game I had received no updates from them at all. I sent another email pointing out the amount of trust I'd placed in them, allowing other opportunities to pass me by, and noting that despite failing to deliver on orders already placed they were still advertising tickets for sale for the game at almost twice the price (I had paid significantly more than face value to begin with). I pointed out that a mere refund of what I had paid would be a massive slap in the face after I had put my trust in Ticket Booth (and paid an additional booking fee which presumably was to ensure everything would be taken care of and nothing left to chance), and that by trusting them to find me the tickets I had effectively committed myself to not getting any, since at this stage the money I had spent would not be able to buy me any tickets from another seller, if I even could find one so close to the day of the game.

Their response did not even attempt to address my point. They merely refunded my money and half-heartedly offered to keep looking for tickets. Thanks to Ticket Booth I most likely will not be able to attend the game, despite making an order and paying for it immediately (it wasn't even as if they waited to receive tickets before taking my money) months in advance. The game is still a few days away at the time of writing but I do not have high hopes of being able to attend.

I am considering approaching the Office for Trading Standards.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

RESULT : Ticketmaster 0-5 Ticketbooth

after being let down with awful service from Ticketmaster, 5 rugby fans turned (with sceptism) to Ticketbooth .... result, awesome & personal service - tickets arrived at location and were better than described ... cheers TB.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Went out of their way to help

so, guess what idiot lost his rugby tickets to the biggest match of the year ... aye it was me! ... but Ticketbooth sorted it out, met me at the match and even bought me a coffee as it was so cold .... i will be back Carla :)
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Smart, fast and informative

Booking tickets online is a nightmare with a lot of scam artists. We took the plunge and chose Ticketbooth and fortunately our trust was not misplaced. Tickets arrived promptly, as described and with other useful info on transport, etc.

Nice one!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

not a problem

tickets arrived as ordered and in good time - some good info provided with the tickets and always fast email responses.did what they said on the tin!

Is Ticketbooth your company?

Get to know your customers. Simply claim your company now. Get real customer insight and respond to your reviews. It's free.

Claim this company Learn more

Is this your company?

Try out Trustpilot's exclusive tools for gathering reviews-- get started with our Kickstart service! And remember, it's absolutely free to respond to reviews. Learn more

Claim this company

Ticketbooth Details

About this company

Visit Ticketbooth

Trustpilot's Commitment

Trustpilot is committed to ensuring better online shopping experiences for everyone, which means we work hard to fight fake reviews. Find out more.

If you notice fake reviews on this company profile, we want to hear about it. Please contact Trustpilot here.

Trustpilot Subscriber

This company subscribes to Trustpilot Business services. Read more about our services for companies here.

No companies can delete or otherwise censor reviews.