I had for a long time desired a compact but powerful laptop. I regularly checked out the latest ultraportable machines but could never bring myself to shell out the considerable investment required. Then one day I happened upon the Tier1 web site. I found Grade A reconditioned Lenova x220's with 9 cell batteries, 8gb of ram and ips screens for a fraction of the price of an equivalent new machine. I had never heard of Tier1 but a check of on-line reviews for the company were favourable. I decided to take a punt. My laptop was delivered promptly and I have been very pleased with it. I found it to be in "as good as new" condition with no discernible wear, excellent battery life and fantastic key board. I would have no hesitation in recommending Tier1 to any of my friends.
I have been dealing with Tier1 for many years and bought at many items for me, my business and family. I have only ever had 1 problem and it was impressively dealt with urgently and reasonably.
If I can buy from Tier 1, I do.
Good products Well presented and after sales service excellent.
I purchased a reconditioned Dell D630 laptop from Tier1 which arrived on time and very well packaged. 10 weeks on and the laptop is going fine. Windows Vista was installed (which is not my favourite by a long way!) and I did have a small issue with the bluetooth which seemed impossible to disable but Tier1 promptly offered to rectify this remotely for me.
I have since installed Ubuntu as the OS and boot up time and general useability is much improved.
This is my second laptop from Tier1 and I would recommend them for value for money and excellent service. *****
I was looking for a new laptop but couldn't afford an ultrabook and didn't like the look of the new laptops in my price bracket. I saw Tieroneonline were selling refurbished thinkpads and having had a good experience with Lenovo at work decided to give them a try. The laptop arrived swiftly and in the condition described (pretty much perfect). It's performed flawlessly since then.
All the grade A Thinkpad T420s had been sold. Then I was told some grade B ones were also available for a bit cheaper. Took the plunge. Unit is almost perfect and looked brand new when opening the box. A very good deal.
Terrific price for a great machine (Lenovo T410). No scratches, scuffs etc. Everything works perfectly as advertised & the battery holds a fair charge (about 2 hrs). There was even a free case thrown in which was pleasant surprise. As always unbeatable value & impeccable service from Tier1 - thanks guys, muchas gracias!
Love your website - it is very easy to use and you feel that you can trust the descriptions etc. The grading part is particularly helpful. And was very surprised at the reasonable cost of postage. The battery life is better that I imagined it would be and the laptop is solid in structure.
Have enjoyed using the laptop that we have purchased. At the beginning a few keys stuck but that seems to have sorted itself out. The only other thing is that it has shut itself down a couple of times without us knowing why. And twice when we have tried to insert CDs it has brought up a blue screen and caused a shut down. This is a little worrying but we will see how it goes.
This website and laptop was recommended to me by a trustworthy friend and he proved himself yet again to be trustworthy in his tech knowledge.
This laptop has been nothing but brilliant since day 1.
The keyboard feels very good to use and the laptop as a whole is very well made and feels very robust and sturdy. I was extremely happy to recieve a very good laptop bag which I didn't expect!
Overall, my experience with the laptop so far is great. I am so glad I purchased this laptop, and from a brilliant company. Thanks so much for your great service.
I choosed a refurb Lenovo x220 and customer team helped me a lot replying to all my questions regarding shipment (I was ordering from Italy). So after my bank transfer (the only option for international customers) the parcel has been sent the same day with a trackable parcel service and arrived at my place one day before the expectation!
The laptop is in very good condition as stated on the website (a Grade A refurb).
Smooth as silk! Great staff!
I've had 6 laptops off these guys over the last few years,
Without exception they've been exactly as described (in fact usually better) and arrived securely packed.
Only had one technical issue, which only became apparent after a week and they replaced the faulty part without question.
Latest purchases were two Lenovo T43s for £79 a piece! These are tough machines and at that price they can be given to the children or thrown under the sofa without fear - unlike a tablet!.
And a T420 - I'm a software developer by trade and these are more than happy running Oracle, SQL server and a heavy IDE. For the bargain price of £370, and in perfect condition (supposedly grade B but It looks fine to me..)
I have been purchasing laptops from Tier1 for a while now and each one has been commented one by my clients as being exactly what they were looking for in a laptop. The quality of the units is second to none with the times of delivery being timed and well informed to me by email.
The care and attention of the whole process is superb and i have recommended Tier 1 to many work mates and friends .
Dealt with Adam, friendly and easy to talk to. Understood exactly what I needed. The kit arrived and to be honest I should have done this years ago. Great quality at less than half the new price. Perfect for my customer's.
I have absolutely no reservations in recommending this company and I fully intend to continue using them for any future needs.
I bought a T410. The laptop itself is one of the best laptops I've ever had the pleasure to use. I bought it for £269 (inc VAT) with 6 month warranty, a bargain compared to other websites I have to say. Did I mention it has a speedy Intel i5 to?
All in all the service at Tier1Online.com has been second to none and I even got a free ruck sack to boot.
I definitely will be buying my future laptops from Tier1Online.com .
This is because I had a problem with the keyboard illumination on one, it went back and was replaced with another laptop. There was no hesitation from the company.
Brilliant, you should be proud of yourselves.
I collected a Thinkpad X220 from the office, order number 220130 . It was ready, very well packed, and, when I started it up, it felt like using a new machine. I have recommended Tier1 to several of my customers, who have all had very similar experiences. You will not be disappointed.
I really like ThinkPads and still use an X60 for travel when space is tight. I bought the second-hand ThinkPad T420 and Mini Dock + Series 3 from Tier1 which arrived the next day. The computer was well specified and in excellent condition - even the battery. After updating the BIOS and Windows 7, I removed the 320 GB HD and replaced it with a 1 TB HD with a Debian Wheezy Linux distro. The new HD was thicker than the 320 GB HD that the computer came with so I had to source Lenovo Hard Drive Rubber Rails 2 (41V9756). I now have an excellent laptop that also drives my 2560x1440 monitor. This was great service from Tier1 and I will use them again.
I am really pleased with my Lenovo T43 laptop which I bought as a present for my daughter. Great value and It's much better than I thought it would be. I was hesitant about buying a refurbished model but I needn't have worried. I ordered it during the afternoon on a Wednesday and it was with me on Friday morning. I was expecting delivery to take a week. Excellent product and service.
I've bought 5 Lenovo Thinkpads from Tier1 now, and they have consistently been excellent quality and very good value for money. The last one I purchased, a Core i5 T400 for around £400 was particularly good considering the spec and condition.
I've had a few issues - one machine had a cracked case, and one PSU was dead - their customer service was very helpful and I got replacements within a few days.
The company has a very good range of refurbished machines at excellent prices. The machines I have purchased have been very clean and fully functional. The shipping is fast and the machines are very well packed for shipment. Unless you need the latest model of some machine (and most applications really don't need the "latest and greatest"), Tier1online may well be able to supply what you need.
Just bought a laptop and it was EASY! Tier1online were helfpul on the phone, easy to order from online, free delivery, arrived exactly when they said it would.
The laptop is excellent, exactly what I need and good quality.
I recommend Tier1online with no reservations, you can trust them 100%
I have purchased a refurbished Lenovo T410 from Tier1 online & was amazed at
the condition of the product & the speed of delivery.
The laptop looks new with no marks that i can see & the help given by Tier1 was
second to none from the office to the warehouse personnel.
I have upgraded the laptop to 8GB of ram & after purchasing a caddy i now have the option of twin hard drives when needed,it handles all my needs & the I5 possessor,
is the icing on the cake.
Would highly recommend Tier1 online anytime.
There are lots of sites on the web where you can get cheap second hand hardware but very few where the service matches the very best available from new hardware suppiers.
In my recent experience Tier1 is remarkably good at providing excellent prices whilst still maintaining a terrific service ... you can even speak to a real, friendly human on a normal landline (I HATE 0870 and 090 premium rate support phone lines, particularly from companies who have 0800 freefone sales lines!) .
Tier1 have never let me down and when I had problem with a misisng cable recently it was resolved by phone without a Spanish inqisition in five minutes.
You can use these folks in complete safety if you want keenly priced good quality second user kit. Thye also have occasional gadget sales, open box ... tablets etc etc ... also very amazingly priced.
I used to wok in IT for Fujitsu so I think that I am a knowledgeable and aware person when it comes to purchasing IT kit .....
So I encourage anyone to give Tier1 a try.
I have no commercial connection or relationship with Tier1 ... I just judge suppliers honestly as I find them!
MD - Endon Services Group - Stoke-on-Trent (God's counrtry!)
Being a computer dummy I telephoned Tier 1 for advice on reconditioned laptops. Very helpful customer service in language I could understand! My purchase has covered all my requirements and arrived well packaged in record time!
Very good price especially with the discount coupon which had been emailed to me (sign up for emails!). Condition and spec as described, arrived quickly and well packed. Tier1 also threw in a laptop backpack which was unexpected but welcome. I haven't had need to contact them post sales (support, tech) but would expect their service to be as good as the sales.
Would recommend to anyone looking for quality and reliability in products, especially when committed to a budget.
Each item purchased has been accurately described and fit for purpose. The only problem I raised was quickly resolved. They communicate well an deliver promptly using a courier who emails you a delivery time which is precise to the minute. I have recommended them to business colleagues on a number of occasions.
Tier1online were honest, prompt and friendly. The laptop I received was above grade A condition, it felt brand new. Really pleased with my decision to buy from Tier1online and will buy from them again in the future.
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