[REPLY]
There was nothing wrong with the product which is of the highest quality.
The Order Dept needs a little adjustment. I oredered two items on the 5th March.. Every time I used the tracking system, it just told me my order was "Processing
On the 14th March I sent an email requesting an update to my order only to find that the items arrived later that morning in the post. Surely a "Dispatched" notification could have been left in my account which would then have allowed me to leave a 5* rating.
As I said nothing tragic, the system just needs a little tweaking to bring Customer Service up to 100% satisfaction.
Ordered a couple of bow ties from this company, found them through a Google search. Not only did the ties arrive on schedule I was kept in the loop through emails regarding progress of the order. Ties are of excellent quality. Will certainly use this company again.
John Foley
We ordered a waistcoat for our wedding plus a cravat. After we finished our order we realised we forgot to order a hankie. In order to avoid paying for another postage we sent an email to the company and asked if they could add the hankie to our original order. They did so without any problem. When we received the waistcoat it was exactly as on a picture. But the size was a bit too big XL (44-46 inch) even though my fiancé wears 44 suit jacket. We asked again for replacement for L size and that was perfect. I must thank David who organised all our requirements. He was great help and no hassle. Thank you again for all your help. Would definitely recommend to the friends.
We ordered 4 waistcoats and cravats for our wedding this year. All arrived in good time and they look great. Excellent quality garments and at a reasonable price, thanks Tie Specialist, I will most definitely recommend you to friends.
Needed a new XXL tie-able white bow tie for a Black & White ball at weekend. Spotted Tie Specialist whilst Googling, ordered the tie on Sunday and it was delivered on Wednesday, top job!
I ordered two ties without having had any experience with this supplier. They were a very high quality product delivered in just a couple of days!
I used Tie Specialist to purchase a large number of ties. I had a tight delivery deadline and found the customer service efficient, friendly and professional. Products are of good quality and in perfect condition upon delivery. Would highly recommend.
Excellent website and easy to use checkout system. Would highly recommend.
Recently, I ordered 9 matching green satin ties for the men at our daughter's wedding. They arrived within 3 days, individually wrapped, in several packages so that they would go throught our letterbox and with the benefit of a bulk order discount. 'Every little helps' as they say, particularly when paying for a wedding. Thank you Tie specialist.
The Website was innacurate regarding the width of tie - wider on website than when received. May not have proceeded with purchase if known. Product seems OK
This is my fourth time ordering from Tie Specialist and I am yet to be disappointed. Everything that I have ordered from the website is of the highest quality and at a great price. The staff for the company are helpful and delivery is prompt. Highly recommended!
I've ordered several times now from Tie Specialist. Quality is always good and my orders arrive quickly. I've dealt with support as well and they were helpful and resolved my problems quickly. Highly recommend.
I ordered some ties from Tie Specialist. Really nice quality, thick silk, English ties. Ties were half price and good value. Order arrived quickly, within 3 days.