There was nothing wrong with the product which is of the highest quality.
The Order Dept needs a little adjustment. I oredered two items on the 5th March.. Every time I used the tracking system, it just told me my order was "Processing
On the 14th March I sent an email requesting an update to my order only to find that the items arrived later that morning in the post. Surely a "Dispatched" notification could have been left in my account which would then have allowed me to leave a 5* rating.
As I said nothing tragic, the system just needs a little tweaking to bring Customer Service up to 100% satisfaction.
Ordered a couple of bow ties from this company, found them through a Google search. Not only did the ties arrive on schedule I was kept in the loop through emails regarding progress of the order. Ties are of excellent quality. Will certainly use this company again.
We ordered a waistcoat for our wedding plus a cravat. After we finished our order we realised we forgot to order a hankie. In order to avoid paying for another postage we sent an email to the company and asked if they could add the hankie to our original order. They did so without any problem. When we received the waistcoat it was exactly as on a picture. But the size was a bit too big XL (44-46 inch) even though my fiancé wears 44 suit jacket. We asked again for replacement for L size and that was perfect. I must thank David who organised all our requirements. He was great help and no hassle. Thank you again for all your help. Would definitely recommend to the friends.
I used Tie Specialist to purchase a large number of ties. I had a tight delivery deadline and found the customer service efficient, friendly and professional. Products are of good quality and in perfect condition upon delivery. Would highly recommend.
Recently, I ordered 9 matching green satin ties for the men at our daughter's wedding. They arrived within 3 days, individually wrapped, in several packages so that they would go throught our letterbox and with the benefit of a bulk order discount. 'Every little helps' as they say, particularly when paying for a wedding. Thank you Tie specialist.
This is my fourth time ordering from Tie Specialist and I am yet to be disappointed. Everything that I have ordered from the website is of the highest quality and at a great price. The staff for the company are helpful and delivery is prompt. Highly recommended!
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