From placing of order until delivery every thing went smoothly, ease of use of Webb site and materials were delivered in time limit specified and substantially packed. For hassle free shopping, will definitely use tile fix again.
Had not used tile fix before so was apprehensive. Don't know why I worried website was easy to use item (underfloor heating controller) was here fast and the instructions were brill as they had a web version that I could practise on before it arrived (was easy though). Good all round & I have recommended already to people. :-)
this is the first time I purchased from tile fix direct. the shower tray that came was damaged by the couriers, tile fix replaced it on a next day delivery, to the site i was working at. It did not slow me down. As self employed this was important to me.
Good firm to deal with. Will not hesitate to use again.
WE BOUGHT WALL BOARD FASTENERS FOR BEHIND OUR NEW (TO BE) SHOWER. THE ORDER CAME QUICKLY. THE WEBSITE SHOWED US EXACTLY WHAT WE NEEDED. EXCELLENT SERVICE. FOR SECOND BATHROOM, WILL NOT HESITATE TO USE THIS COMPANY AGAIN. MANY THANKS
paid extra for next day delievery before 12- it did not arrive till 3 pm- whokle day wasted for tiler -
The company didn't have all the goods available in stock, but they did telephone a number of times tell me this and keep me informed of progress. In the end the goods arrived only a couple of days later than was originally planned. I will certainly use this company again and would recommend them to others as they clearly care about communicating with their customers.
All good except for the courier aspect with cementious boards pigs might fly if i ever got a non damaged board.
I worked out what I needed for my wetroom design, Tilefix also have video footage and help on their web site, this is a great help.
once I went through the materials required, I put my order in and paid on-line,
I couldn't believe the response time from then to delivery at the works property.
it is damn quick,,, I helped the courier check off the items, and was able to get on with fitting, without the wait time.. Brilliant..... have used tilefix previously also. and will do again.
I was recommended Tilefix via a bathroom fitter, who was refurbishing my bathroom into a wet room. I compared the prices of the products I needed, with other online sites and found Tilefix was reasonable. I had to return one product but was talked through how I would be refunded and also received an email to confirm the refund. I would definitely use Tilefix for supplies again.
Excellent service yet again. Ordered sunday evening. Delivered Tuesday morning.
Items were ordered and received within a few days. After having bought the same Genesis products from local suppliers over numerous years, its amazing that the same products can be bought so much cheaper (about half price). We would definitely use them again.
Totally satisfied with the service I received from Tile-fix direct. They even emailed me with alternative products in case I'd selected the wrong item. Many thanks Tile-fix direct for the help and quick service also the economy of the product.
The price was the best I could find and it was delivered quickly without any fuss. Great service.
The site was very straight forward, I ordered the gear I needed on line, made a quick phone call (to a helpful member of there customer service team) to clarify the delivery times. Two days later, my order arrived on site saving me several hundreds of pounds.
I will definitely use this site again
Emailed my order in the morning and was informed dispatched that day, couldn't fault your service. TNT were not quite up to expectations, they said delivery would be Friday so stayed in all day. Package didn't arrive so telephoned TNT who informed me driver said I was out (not true) and no response from neighbours, but delivery Sat morning between 8 - 12. No delivery so told it would be Monday; as I was out from 9 - 11 am that morning I was told to leave a note on the door telling driver where to leave package as I didn't have to sign for this, I queried this as Tilefix said "Sign For". I did this, but when driver arrived around 11.30 he told me if I hadn't been in he could not have left the package as he needed a signature to show TNT he had delivered it. TNT need to get themselves sorted, their employees seem to work from conflicting instructions. Tilefix I couldn't fault., excellent service.
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