Researched good price for these quartz tiles. Found tile mountain the tiles were out of stock I emailed them and they emailed straight back with a date when they would be available. I put in my order with delivery date selected and it all went very smoothly tiles arrived on the day with nice delivery driver whip I carried them in my home despite the stated cur side delivery. The tiles were well packaged and were as expected. Overall I am extremely happy with my transaction and would not hesitate to order from them again
Excellent service, it's very helpful to have the option of free samples! The samples came quickly. Main order was delivered quickly and all tiles were in perfect condition! I would not hesitate to order from you again and have already recommend you. Thank you!
Simply the best online service I have received. Deliveries were on-time, as expected. Tile Mountain could give a Master Class to several other Internet outfits on how to engage and keep customers happy.
Tile Mountain are literally the best on-line retailer i have ever dealt with ! Delivery was unbelievably quick. After a few days, we discovered a few with a faulty glaze, (not tile mountains fault by the way), so i called customer sevice and they were excellent ! They despatched new tiles and i received them the very next day, no questions or hassle. I would definately recommend tile mountain to anyone, our tiles are beautiful and look fantastic !
Great fast / friendly service, I have brought tiles twice already for my two bathrooms, and found them to be the cheapest on the internet as well as of top quality. The tiles also arrived within 3 days, which kept my builders happy.
Competitive prices providing good savings over high street stores. Website is easy to navigate although quality of photos could be improved. It would also help if tiles can be categorized and basic, premium and luxury. Helps to judge quality before ordering samples as sometimes tiles that look great on the website turn out to be ordinary when the samples come in.
I booked a Before 12 delivery and then spent most of the morning chasing it (Tile Mountain couldn't get hold of the driver for an hour). They finally arrived at 1pm and the driver claimed he hadn't been advised that there was a deadline for delivery. Whilst Tile Mountain did refund the delivery charge, it was annoying because I had booked a time delivery for a reason (taking time off work for a half day). Disappointing.
Even though I had changed the delivery date, it arrived a day earlier, so I had to leave my job early to get home to put the tiles away that were left on my drive, the tiles were well packed and secure, the tiles look great, great value for money, still have not laid them , but I know they will look great, Thank You Tilemountain, great service, I will recommend you to my customers.
I looked on the web site, liked a tile so got a free sample, wasn't quite what i was looking for, a call from tile mountain was then hastily backed up by some other similar tiles much closer to what i needed. After a friendly and polite call from them I was then sent even more, which finally had just the Floor tile I was looking for. I looked through the net to see if i could find cheaper, but with delivery costs no one has matched them yet. I have not purchased yet as i have to find a good tiler.... so after sales is an unknown as of yet. but so far Very good.
Excellent telephone ordering service - was called back at a time to suit me and order placed by phone because free delivery didn't come up first time on the 'on line' order - it did later! Delivery itself was very good - driver was much more helpful than 'kerbside only' suggests. Have yet to lay the tiles so can't comment on that bit yet...