Had the free samples by the next day, and was glad I'd ordered them as my "second choice" was actually closer to what suited my kitchen. The "slate" style tiles were thinner than floor tiles usually are, and all 9 had identical surface pattern - not showing the surface variation I had anticipated. however, as they are being used on a work surface, this didn't matter. People at other end of the phone were very helpful.
From ordering the sample through to receiving the shipment of tiles the service was 100%. The tiles were received on the day selected and the driver phoned to let me know what time he would arrive. Would definitely use again and recommend to anyone looking for superb tiles at a very good price, less than half the price of similar tiles from one of the large DIY stores.
Ordered 2 boxes of mosaic tiles ,came very quick but one box was wrong ,called company and next day they were deliverd ,However wasn't too happy with £50 delivery charge for the tiles in the first place . But it was still cheaper than buying them from our local tile shops .PS the tiles were spot on very very nice quality ,would highly recommend these guys .Mrs Millar (Scotland ) thx boys
Tiler very pleased with ease of cutting tile. Home owner very pleased with the price - £1 per tile. Unusual patterned tile much admired by all who have seen them in the kitchen. Tile sample sent by post and visited Hanley showroom - both experiences excellent. Would definitely use again.
Tiles are fab and the price is very good. Fantastic range too, and the sending out of samples alleviates worries re matching with decor etc. The first delivery was fine, but the calculation (carefully measured, asked website to add 10% for waste) wasn't good and we needed 3 more boxes... sadly this meant paying a whopping £25 for delivery, so this is the down side as you can't just nip down to the local tile shop. So we had to go ahead with this but the delivery - due Tuesday - finally arrived Friday. Apparently they tried to deliver Thursday at 5.30 so no-one was home as deliveries take place "between 9 and 5" ... so kitchen delayed, no can decorate over weekend, back to manic job to pay for kitchen, domino effect blah blah blah. Jessica on phone was nice though.
Tile sample arrived very quickly, beautifully packaged. Although it wasn't suitable for our project this time I would have no hesitation about contacting Tile Mountain again when looking for tiles. Excellent customer service.
Delighted with easyvand helpful ordering, received my mosaic tiles next day. The hong kong beige tiles are beautiful and great quality, can't wait to see them on my bathroom wall', highly recommend your company and will be back.
I Bought some tiles last week.While taking delivery I Noticed 2 boxes were Damaged.Told the delivery driver who recorded it .I also phoned to report it.By the day after another 2 boxes were delivered.Without any Hassle I would gladly recommend u 2 anyone Also use your services again Regards Elm
I wanted some multi coloured 100x100 tiles. I looked at a number of different websites but Tile Mountain had the biggest, and cheapest, selection (one third the price of B&Q!). I ordered a whole load of colours and within 2 days they were delivered - still can't believe how quick it was. I've already recommended them to my neighbour who was checking them out over the weekend.
Have been on-line and telephone recently to Tile Mountain looking for kitchen tiles. They all went out of their way to find the unusual tiles we were looking for. Seven samples were sent to us and even the warehouse manager called me to help find the right product! The price quoted was half of any of their competitors and the product is of exceptional quality. It will be Tile Mountain for me every time now....