TLC Electrical reviews

TLC Electrical reviews

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Review by confirmed purchaser

Fast, helpful service after another supplier let us down

First time I have used this company after finding them on Google. The team were very helpful and ensured the quantity of patch leads we needed were delivered direct from the distributor the following morning. Pricing was very reasonable. Would definitely use them again.
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Review by confirmed purchaser

excellent and reliable like electric

fast response and delivery via parcelforce excellent giving 90 mins notice of delivery and friendly service
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Review by confirmed purchaser

TLC so far you cannot beat them for service

Bought some garden lighting and other stuff from TLC,all came fine but 1 light was faulty, e-mailed tlc about it and without any argument sent me a replacement, didn't even want the old fitting back even though it was not useable, been using them for years and will contnue to. Thanks TLC
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Review by confirmed purchaser

Really happy with the service and delivery

Amazing service and fast delivery. I was kept informed about my purchase throughout the whole process, and was even sent a text telling me that it would arrive within 90 minutes, which was really helpful. I am extremely happy with the value of my purchase and will definitely be ordering again!
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Review by confirmed purchaser

Southampton to Scotland next day !

I placed an order at around 4pm and received delivery via Parcelforce by lunchtime the next day A confirmation of the order was sent by email and a text sent from Parcelforce on delivery day .I only paid a standard delivery charge of around £3 and expected it to take 3or 4 days.
This was outstanding service and I would recommend TLC
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Review by confirmed purchaser

SUCH PLEASANT PEOPLE TO DEAL WITH

We have ordered 2 separate items from this company and we have been delighted, not only with the quality of the goods (2 sets of outdoor lighting), but the excellent service. Both items were delivered on time and were exactly as described online and, on the occasion we spoke to them, we were treated with the utmost courtesy
We will certainly recommend TLC ELECTRICAL and will be loyal future customers
Thank you
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Review by confirmed purchaser

Does what it says on the tin!

Excellent hassle free service and will be happy to order again. Thank you :)
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Review by confirmed purchaser

highly recommended, great service.

I'm a regular TLC customer and never fail to be impressed by their in-stock products, prices (on the whole), speedy delivery - more importantly TLC's customer service is outstanding. Thanks to Mark, Luke and others for going the extra mile.
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Review by confirmed purchaser

A company I shall definitely use in future and strongly recommend

I can say that the service I received from this company was second to none, having received goods that were damaged in transit , a replacement was sent out immediately at no cost . It was nice to get this kind of service in this day and age.
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Review by confirmed purchaser

Beat that

A submersible pump purchased last August from TLC went faulty.
I phoned TLC who immediately said they would send a replacement and to return the old
pump separately with a prepaid label sent to me via e mail.
LESS THAN 24 HOURS LATER the replacement pump was delivered.
Beat that for fantastic efficient service rarely seen these days.
What a great firm to deal with !!!!!!
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Review by confirmed purchaser

Nice products, Good price and great service

I live in Sweden and order a lot of stuff from the UK. It doesnt always go to plan, but with TLC it was a dream. Everything was packed properly, so was perfect on arrival. They sent it with a good courier, and even took the time to check in with me to make sure it had arrived OK. I used to buy from them when I was back in the UK and it was always good, so I would thoroughly recommend them for all your electrical requirements
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Review by confirmed purchaser

Offered a very speedy service and no quibbles about goods replacement

Bought a motion sensor / timer extractor fan for the toilet . As it was faulty it was promptly replaced without any problem and return postage paid by this service efficient and reliable firm. I would not hesitate doing further purchases from TLC.
Jameel,Leicester
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Review by confirmed purchaser

excellent service from TLC .

First time that I have used TLC, and it wont be the last, they have a very comprehensive catalogue ,very well displayed.Any thing else I require,will certainly come from them.
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Review by confirmed purchaser

excellent customer service.

I ordered two items that unfortunately did not work when I received them. I telephoned customer services where I received an apology and replacements offered. I also sent an email which was responded to immediately. Goods arrived promptly and fully operational . Certainly recommend this company to all.
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Review by confirmed purchaser

First class service

Items arried very quickly, after fitting, one of the units was faulty so I rang customer services and the response and sending of the replacement was 1st class.
Good company to deal with.
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Review by confirmed purchaser

Very fast accurate delivery, happy customer

All products ordered and supplied as advertised. Very fast delivery.
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Review by confirmed purchaser

SUPERB SERVICE !

The ordered product arrived in good time and well wrapped etc.
However upon fitting it proved to have a factory fault.
Emailed TLC on Sunday, by Monday morning I had emails from them , one downloading a free returns label and the other advising me on returns procedure .
Sent off faulty item on Tuesday and received replacement on Wednesday !!
Also kept fully informed of deliveries at all times.
A fantastic service and I would not hesitate to use again. Thanks and well done TLC !!
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Review by confirmed purchaser

EXCELLENT SERVICE.

PROMPT, ON TIME GOODS WELL PACKAGED.
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Review by confirmed purchaser

Great selection prices and faultless service

I have used TLC before and they have always provided exceptional service. their prices are always great, delivery comes next day without fail and the orders is always correctly filled. You cannot find that kind of service at many companies these days. On Monday I had a problem with one item which I emailed them about at 23:00 in the evening and by 7 o'clock the next morning I had a response confirming dt hat a replacement item was being dispatched and requesting the faulty item to be returned with a freepost label.

I thought I would have an issue as the item was nearly a year old, but I was extremely pleased to see that the issue was resolved without issue or drama and they saved me time and money as I did not have to call out an electrician twice (once to remove the faulty item and again to fix the new item) as they sent the new item foc.

They are a great company that I recommend to others (as was recommended to me) with modern efficiency and convenience but old fashioned customer service. You would be mad to go elsewhere!!
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Review by confirmed purchaser

Excellent communication and super-quick service

I was recommended to this company to purchase tubular heaters and found their service to be second to none.

Communication was good

Quality of product was good

Speed of service was good

No complaints whatsoever

TLC (Southern) Ltd Details

About this company

TLC-Direct Logo

With a reputation for customer care, TLC has become a leading independent wholesaler, importer and exporter of electrical goods.

TLC have over 17,000 product lines and £10,000,000 in stock, so we are able to supply a complete range of products at discounted prices you'll find hard to beat.

Our position as one of the leading independent Electrical Wholesalers has been built on a commitment to customer service, investment in skilled, friendly staff and by offering a huge range of products at a discount price.

  • Fast, Nationwide Delivery
    Express delivery - Next day delivery to most areas.
     
  • Low, low prices on over 17,000 electrical items
    Order online from www.tlc-direct.co.uk
     
  • Free 340 page colour catalogue
    Telephone 01293 42 00 00 or order online from www.tlc-direct.co.uk
     

Stockists of : Aerials and Audio / Alarm Systems / Batteries & Torches / Boxes & Enclosures / Cable / Cable Accessories / CCTV & Door Entry / Christmas Lighting / Computer Accessories / Consumer Units / Cooker Hoods / Disco & Party Lighting / Distribution & Switchgear / Door Bells & Chimes / Fire & Smoke Equipment / Energy Saving Index / Hand Dryers & Hygiene / Heating / Lighting - External / Lighting - Internal & Lamps / Kitchen Equipment / Pond Equipment / Safety Workwear / Security Equipment / Showers & Pumps / Switches & Sockets / Power Tools / Ventilation & Cooling / Water Heating

TLC have 24 Branches Nationwide
Basildon – 01268 523 377
Brighton – 01273 724 288
Bristol – 0117 977 9656
Burgess Hill – 01444 233 469
Cardiff – 029 2074 7733
Cambridge – 01223 211 655
Coulsdon – 0208 763 1177
Crawley – 01293 848 000
Croydon – 0208 656 4823
Eastbourne – 01323 731155
Enfield – 0208 443 0033
Exeter – 01392 20 35 35
Guildford – 01483 450 001
Maidstone – 01622 687 253
Medway – 01634 711 712
Merton – 0208 646 6866
Oxford – 01865 401 234
Penge – 0208 659 5216
Portsmouth – 023 9265 4222
Slough – 01753 531313
Southampton – 023 8033 3115
Swansea – 01792 700 882
Swindon – 01793 533 433
Tunbridge Wells – 01892 515 350

Visit TLC Electrical

Contact information

Call us on: 01293 565630
We live here: Newton Road
RH10 9TS Crawley
United Kingdom

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