Tone World reviews

Tone World reviews

Excellent
9.7
from 0 - 10
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Review by confirmed purchaser

Great service, will definitely use them again!

I didn't get time to go into the shop in Manchester when I was visiting so decided to try their online delivery service. I already knew which product I was after and their price was amongst the lowest listed on the net. Ordering online was simple, next day delivery, the product arrived really well wrapped and in perfect condition. Great job guys, I've no hesitation in recommending you, cheers!
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Review by confirmed purchaser

Effortless and straightforward. Thank you

I will gladly buy some quality gear from you again thanks.
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Review by confirmed purchaser

Excellent service, kept me informed throughout dispatch .

The service was first class. It was my first experience of ordering on line, so was quite nervous about the order, as it was a Christmas present. I had emails from them throughout , from receiving the order to dispatch. Received by first class post in three days, including the weekend ! Excellent ! Would certainly order from them again. Thank you.
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Review by confirmed purchaser

A good website but a little complicatied to buy a gift voucher from abroad

The website, as the shop, is very attractive but it was a little confusing buying a gift voucher from aboad with someone from accounts asking me to give the bank authorisation code (which had already been given in order for me to make the purxchase ...). the only other criticism is that the currency converter online doesn't seem to function very well whjen you actually buy the gift voucher, the price is given in pounds for the same amount of euros that we'd asked for. Otherwsise, I hope that we won't have any trouble using the gift voucher online. I'm sure that the staff will be helpful.
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Review by confirmed purchaser

Great service, prompt delivery with updates.

No quibbles at all.
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Review by confirmed purchaser

Very Good service,

I bought a second hand Boss keely pedal and it arrived quickly and in a well packed parcel and very good working condition I will defiantly shop here again.
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Review by confirmed purchaser

Excellent and prompt service

First time that I've used Toneworld and the service was excellent from ordering through to delivery.
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Review by confirmed purchaser

Happy as can be!

Really good service, great price. Had the product in my hand within 24h, can’t fault any part of the purchase process.
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Review by confirmed purchaser

Emailed to let me know it was back in stock, ordered it, had it the next day, free delivery.

I was recommended the Germ Drive overdrive pedal by a friend who'd also bought it from ToneWorld. It was out of stock so I filled in a form to be notified when it was available, which I was. I ordered it and it arrived the next day, free delivery.
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Review by confirmed purchaser

Ordered on Friday received on Monday in excellent working order!

I wouldn't necessarily ordinarily buy a guitar blind but it was a Martin and therefore quality was assured but what was really good was though I didn't request next day delivery the guitar arrived very soon after I'd ordered it….excellent service...
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Review by confirmed purchaser

Perfect

no reservations, I would recommend this company to anyone.
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Review by confirmed purchaser

Great quality,easy purchase.

Took an online punt for an Eric Johnson strat.No need to worry,guitar is brilliant and the guys at Toneworld actually take pride in what they do.I will look at Toneworld first for any other online purchases,great to deal with.
Many thanks
Dave Arthur
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Review by confirmed purchaser

Super fast and reliable service! Thanks!

I've ordered from Toneworld two times. I live in Denmark and the packages arrived both times faster than many webshops in Denmark would be able to.
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Review by confirmed purchaser

superb ltd edition wah!!

very very pleased with this little gem of a find at tone world! will return for more tasty wares!! great price lovely item .thank you!
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Review by confirmed purchaser

Prompt, well packaged, good deal.

Very good service.
Thanks.
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Review by confirmed purchaser

great service

quick, easy purchase. 5 stars.
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Review by confirmed purchaser

Simply brilliant

I bought an Yamaha amp from toneworld at 2.30 pm and it was delivered before 5pm the next day. Great
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Review by confirmed purchaser

Slow to respond to emails. Some requests for information were never answered.

I gather that the shop is better than their on-line presence.
Tone World

Reply from Tone World

Hi John,
Sorry to hear about the initial issues you experienced and we are glad this is now rectified
Regards
Tone World

John Harvey
My initial experience of Tone World on line appears to have been a hiccup in an otherwise flawless operation. Having recognised the problem, the TW guys moved quickly and efficiently to remedy matters, obtaining the purchase directly from the manufacturers. Well done! We all drop the ball on occasion. The quality of the service is in a company's willingness and effectiveness in picking it up again. For that, they get 5 STARS. I'd use them again.
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Review by confirmed purchaser

experts on the ball

Quick and first class service would use again.thanks guys.Steve
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Review by confirmed purchaser

fast service

the item purchased was qiuckly despatched and was exactly as expected...a good service,there were also contact numbers and a site to view the progress of the order,highly recommended!

About Tone World

About Tone World

Tone World are committed to providing exceptional customer service, we love what we do and aim to give you the best service possible. We have a hassle free returns policy, we want you to be happy with your purchase and will do everything possible to help you find the right product

Visit Tone World

Contact Us For More Information

Call us on: 0161 605 0871
We live here: The Flint Glass Works, 64 Jersey Street
M4 6JW Manchester
United Kingdom

Category

Tone World is ranked 10 out of 37 in the category

CUSTOMER SERVICE

We are committed to providing exceptional customer service, every item purchased from us is thoroughly checked before dispatch and packaged securely. We love Gear and what you to be 100% happy when you receive your new toy!

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