I bought a American Deluxe Tele from Toneworld - I've visited thw shop, they are nice people, but they didn't have in what I really wanted.
Some months later, I saw that they had a Tele in stock, perhaps I missed it when I was in the shop, so I ordered it online late at night. They rang me up next day to check what set up I wanted, string height, string thickness. The Tele arrived the next day, beautifully packed.
Great service and not the first time I have bought from Toneworld. I bought a Mono gigbag from Toneworld last year and it arrived next day too.
I live in the US, and ordered on Monday and received on Tuesday, how much better can it get??
Unbelievable quickness and professionality, kindness and perfection!!!
Product arrived within 24 hours, well packaged and as specified.
My only complaint was that for the price, £105.0,0 a mains adaptor was not included with the pedal, so was not ready for immediate use
I accept that this is a manufacturer issue and does not reflect on Toneworld, in any way
Easy to deal with - good guys who know there stuff!
These guys really know their products and how to supply. The Rolls Royce of music shops. A1
My search for a decent compressor pedal took me from Switzerland, to the USA, then back to my homeland and indeed homecity of Manchester, UK. Bought the Rothwell Love Squeeze compressor, handmade in Bolton, Lancs from newly opened Toneworld in Manchester and it was unbelievably by me in Switzerland the very next day!
Very helpful snd helpful team too
I ordered several items, they arrived super quick, well protected and Gary went the extra mile to make sure I got the equipment I needed,
Great Team, superb customer care, I'll be using these guys moving forward for everything
Ordered a Mission rewah pro on the Thursday evening turned next day early!
Great service, as for the mission rewah pro its the most versatile wah i've used full stop and the sound and tone from it is in a different league to all other wahs i have tried, modded or custom built myself. The 16 internal switch options give an incredible tonal range from vintage Hendrix sound to heavy bass wah to funk to crisp wah. The only downside is that the switches could be on the outside, easy mod to do though and the switching is true bypass with the option to fit an on LED built into the SPDT switch PCB. The guys at Mission Engineering are great engineers and responded with all the info i needed. All round fantastic service from Tone World & Mission Engineering. Thankyou my wah hunt is over and its been a long one!
Bought a PRS guitar from toneworld with a really good discount, guitar is amazing and excellent value, but the setup is to die for... You can tell these people are guitar players selling guitars to people who play guitars. I would definitely buy from here again.
Product - an PRS SE Bernie Marsden guitar - arrived on time and was excellently set up. Played beautifully right out of the box. Having viewed the virtual tour of their premises on their website, I'll certainly give them a visit next time I'm in the area.
It pays to hunt around on line. Tone World didn't immediately show up on my browser but I found it via e-Bay. The price was competitive, the product was exactly what I was looking for and I was delighted with the rapid delivery of the amplifier. Increasingly surcharges apply for delivery to certain areas of Scotland, despite them being less remote than parts of England. That would be enough for me not to buy a product from a company irrespective of the price. Tone World obviously understands that to have a genuinely UK wide market you can not discriminate on delivery pricing in this way. Now that I am aware of it, I will be back browsing its website sometime soon.
Its tricky buying a guitar online, especially one I hadnt even seen in the flesh before let alone played. It couldnt have gone better!
Im not an amazing guitarist but I do appreciate quality. Im 50 this year & figured Id treat myself to a top acoustic. Old giffers do things like that. My new Martin D-18 arrived safe & sound and set up to perfection. I cant stop playing it, which has just got to be right hasnt it? What a tone! Comfortable feeling neck & beautiful Sitka top. Im never gonna let go of this one. When I pop me clogs, my 2 lads are gonna have to fight for it.
Top marks to Toneworld. Best price on the net & a fantastic service. I felt compelled to call them to thank them & I got the feeling they really appreciated it. Ooh it makes me feel all warm inside :-)
I highly recommend them. Bostin.
I ordered two guitar straps from Toneworld. They quickly confirmed my order and reduced the shipment costs doing only one parcel.
As one of the straps was damaged, they sent an email stating there was some delay to get a new one in stock. This was done in two days and the straps were quickly shipped to France where I live.
Great customer care, great communication and lightning-fast shipment. I will shop again at Toneworld.
Well what can I say about these guys !.
I think I've bought three or four effects pedals from them and apart from having one of the best selections of standard and boutique pedals in the UK, along with competitive pricing and a family business feel, which I love, they go that extra mile in terms of customer service.
Several times I've ordered late for next day delivery and had to change the delivery address and they have consistently come up with the goods.
As a gigging musician this is an invaluable service and one I will come back to time and time again.
Why would you go anywhere else !.
The item I was looking for was out of stock so i took the "email when back in stock" option. The day i received an email from Tone World i went online to place an order. The item arrived the next day. Great service.
I contacted toneworld to order a RJM mini effects looper as they had listed them as out of stock, it turns out they had one left in stock which i bought and recieved the next working day.
I will be using toneworld again for sure.
I was looking for Tremolo springs for my Strat. Tone World had a niche market upgrade set in stock, at a fair price.
delivery was as promised. Easy to recommend.
Mission VB-1 volume pedal. Quick delivery, nice personal service. What's not to like ...?
Also, love the web site - eg. so nice to be able to 'hover over' a pic of a second hand FX pedal and see the pic flip over so you can see if it has velcro on the underside, etc.
Great stuff - I'll be back ...!
I had been after a Exotic EP Booster for a number of years and they were always sold out as soon as I had seen them for sale, so as soon as I saw them in Tone World I had to strike. Ordered on line and the next day had one in my grubby hands. The EP Booster is everything I had hoped and the service from Tone World was second to none. Things don't get cooler than that.
Easy to use website, friendly and fast service. I rated them a four only because their website failed to mention the need for a 9v psu for the item I bought (no batteries as one would have assumed). This is only a small problem and doesn't take away from the quality of service. Highly recommended
Ordered my Euphoria Overdrive on the Friday...it was with me on the following Monday. Website was safe and secure with a fantastic array of Guitars..Amps...Effects ect on display. Spoke to "Rick" on the phone who was most helpful. Will defiantly be using Toneworld again in the near future... And will recommend to my musician buddies !!
To reply as a company, please log in to your business account.
We are committed to providing exceptional customer service, every item purchased from us is thoroughly checked before dispatch and packaged securely. We love Gear and what you to be 100% happy when you receive your new toy!