Tons of Tiles Ltd reviews

Tons of Tiles Ltd reviews

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Review by confirmed purchaser

An excellent range of great quality very reasonably priced tiles.

I've been very impressed with tons of tiles and would recommend them without question. The tiles we bought are beautiful high quality and considerably cheaper than the same tile available in other high st stores. Customer services were extremely helpful and friendly. Delivery was swift and the delivery man carried the tiles inside for me. They have just been fitted and look truly lovely. Fantastic all round.
Tons of Tiles Ltd

Reply from Tons of Tiles Ltd

Hi Stephanie,

Thank you for such a great review. Please keep us in mind for any future orders.

Kind regards,

Tons of Tiles
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Review by confirmed purchaser

unacceptable packaging!

The tiles are nice and the delivery was smooth, however I am deeply disappointed with the packaging. The tiles have, each one of them, a layer of wax/plastic stuck on top. They told me it is applied to avoid them to scratch during transportation. Of course they need to be protected, however there are better methods to do so. I will have to spend hours to clean them before they can be fitted on the wall. Please think twice before buying from this seller. If you order many you will have to take into account the extra time needed to get reed of the stuff/glue they put on top. Good luck to anybody in my same situation.
Tons of Tiles Ltd

Reply from Tons of Tiles Ltd

Hi Diana,

Anti-scratch protection is a standard procedure applied to nearly all tiles at the time of production to avoid any damage to the face of the tile during transit. Tiles purchased from any retailer will normally have some type of protective coating on them and this is not unique to our stock.

We can also assure you that NO EXTRA TIME will be needed when applying these tiles. The tiles can be applied to the wall and grouted as normal. The anti-scratch protection will wipe off easily at the same time as cleaning off any excess grout.

We hope this helps to explain that there really is no need for you to spend extra time cleaning the tiles before they are applied.

Please do not hesitate to contact our team on 01752 785623 if you require any further assistance.

Kind regards,

Tons of Tiles
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Review by confirmed purchaser

Fantastic

First time I have used Tons Of Tiles... Absolutely faultless.... Great value, quick postage and not one broken tiles!! I never leave reviews but thought it fair for this company!! 5 stars! Thank you!!!
Tons of Tiles Ltd

Reply from Tons of Tiles Ltd

Hi Christopher,

We are so glad to hear you were happy with our service! Thank you for taking the time to leave us a review.

Kind regards,

Tons of Tiles
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Review by confirmed purchaser

Great choice of kitchen tiles

Great choice, easy to use web site and samples sent quickly and arrived in good condition would use again
Tons of Tiles Ltd

Reply from Tons of Tiles Ltd

Hi Jessica,

Thank you for leaving us such a great review,

Kind regards,

Tons of Tiles
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Review by confirmed purchaser

From ordering to delivery---First class

Order was taken and within a week,we received the order delivered by a very pleasant and efficient young man. Excellent service and quality all round. Would recommend Tons of Tiles to anyone. First class. Yours Faithfully , B.Rogerson.
Tons of Tiles Ltd

Reply from Tons of Tiles Ltd

Hi,

Thank you for taking the time to leave us such a great review,

Kind regards,

Tons of Tiles
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Review by confirmed purchaser

Totally impressed - I wish every company was as efficient and helpful as Tons of Tiles.

I have been hugely impressed by Tons of Tiles - both by the range of tiles and ease of the website. The sample arrived promptly, the staff to whom I spoke were helpful and knowledgeable and my delivery arrived within 10 minutes of the estimate arrival time. In future, unless I cannot find what I am looking for, I will certainly not use another company.
Tons of Tiles Ltd

Reply from Tons of Tiles Ltd

Hi Wendy,

Thank you for such a great review.

Kind regards,

Tons of Tiles
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Review by confirmed purchaser

Excellent quality great prices

Really impressed with quality of tiles. I would have given 5 stars but had to reorder 7 extra tiles and was charged a second delivery fee so would definitely suggest ordering more than ten per cent extra just to make sure you've enough.
Tons of Tiles Ltd

Reply from Tons of Tiles Ltd

Hi Marcella,

Thank you for your review,

Please keep us in mind for any future projects.

Kind regards,

Tons of Tiles
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Review by confirmed purchaser

Very disappointed that the sample tile sent wasn't a full tile. It has been cut so I had to order more samples in order to get the desired effects

Very disappointed that the sample tile sent wasn't a full tile. It has been cut so I had to order more samples in order to get the desired effects. I'd be happy to pay a bit more money to get a full tile. It wasn't detailed when ordering a sample that a full tile would not be supplied.
Tons of Tiles Ltd

Reply from Tons of Tiles Ltd

Hi Jo,

Thank you for your review.

Unfortunatley we are unable to send out tiles larger than 20x20cm due to the size and weight. We believe that the cut pieces we send are large enough for customers to judge the colour and finish of a tile.

Should a full tile be needed, customers are welcome to contact our team on 01752 785623. We will be able to get a price of sending out a full tile for you.

Kind regards,

Tons of Tiles
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Review by confirmed purchaser

generally very good

I have not yet purchased tiles, just ordered samples from this company. However I am very impressed by the quality of the samples sent and also, the prices quoted. Quality is easily on a par with some of the high end brands and prices very reasonable. Prompt service too
Tons of Tiles Ltd

Reply from Tons of Tiles Ltd

Hi Maria, thank you for such a kind review.
Please contact us is you have any further questions before placing an order.

Kind regards,

Tons of Tiles
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Review by confirmed purchaser

good value tiles, no fuss, delivered on time in perfect condition, very happy with quality and experience

I was very happy with the cost and quality of the tiles - I didn't think I'd be able to afford to tile my hallway. The whole ordering process was easy and the calculator on the site was helpful for knowing how many tiles to order. Very happy with my experience
Tons of Tiles Ltd

Reply from Tons of Tiles Ltd

Hi Alex,

Thank you for such a great review, good luck with your hallway!

Kind regards,

Tons of Tiles
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Review by confirmed purchaser

kept me up to date when order placed but order not available

Good customer service friendly and helpful. However they were nir able to fullfill my irder by the date they said. I was ordering floor and wall tiles. Wall tiles nit available but they also stopped the floor tiles being delivered as they said they normally deliver on 1 pallet. Had to chase to get floor tiles delivered before the weekend as my tiler was already booked to lay the tiles .
Tons of Tiles Ltd

Reply from Tons of Tiles Ltd

Hi Jeanette,

Please accept our apologies, occasionally we do run low on some items but will always do out best to get your tiles to you as quickly as possible.

Kind regards,

Tons of Tiles
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Review by confirmed purchaser

tons of super tiles

We saw tiles elsewhere but they were out of our budget but then found tons of tiles and within 24vhrs had our dream ones
Tons of Tiles Ltd

Reply from Tons of Tiles Ltd

Hi Gillian,

Thank you for such a great review, glad to hear you found your dream tile on our site! :0)

Kind regards,

Tons of Tiles
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Review by confirmed purchaser

Fantastic service they do everything they say and I would not hesitate to recommend them to other.

The tiles are if the best quality exactly the same as can be found on the high street but at a fraction of the price. I will not be going anywhere else to buy tiles in the future it will always be tonsoftiles.
Tons of Tiles Ltd

Reply from Tons of Tiles Ltd

Hi Susan,

Thank you for such a great review, please do keep us in mind for any future projects!

Kind regards,

Tons of Tiles
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Review by confirmed purchaser

Better than all the other tile companies!

We are having our new home renovated and had many bad experiences with other tile companies - wrong tiles delivered, "suddenly" being out of stock, long waiting times and appalling customer service. Delighted to find Tons of Tiles online, I spoke to one of the girls on the phone and she was very friendly and helpful. Ordered online and my tiles arrived the next day as advertised. Well packed and of high quality, everything was done professionally. Very pleased and I think this is one of those companies who should be rewarded with more business! Highly recommend anyone to try!
Tons of Tiles Ltd

Reply from Tons of Tiles Ltd

Hi Monica,

Thank you for leaving us such a great review,

Kind regards,

Tons of Tiles
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Review by confirmed purchaser

Very quick delivery of sample tile but came chipped, cream rather than white

I was a little disappointed that the border tile was a different colour to the tile. I feel like I wasted my money. The metro was creamy rather than white and it came chipped which hasn't filled me with the greatest confidence when ordering.

I havent decided whether to use them yet, still awaiting a couple more samples.
Tons of Tiles Ltd

Reply from Tons of Tiles Ltd

Hi Miss Ward,

Thank you for your review.

We have checked your order and the "baker street" dado border you have ordered is in fact a cream tile. The one which will match your white tile is the "swiss cottage" dado border. We will despatch one in the post for you today.

Kind regards,

Tons of Tiles
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Review by confirmed purchaser

Fantastic company to deal with.

Founder the tiles we wanted cheaper than any other company. Easy to use website, good email communication and fast delivery. Only issue was that the delivery was sent on a 24 ton wagon, to a narrow street. The wagon had to block 2 roads to off load, therefore not giving time to check the tiles. this was all sorted via email with no complaints.
Tons of Tiles Ltd

Reply from Tons of Tiles Ltd

Hi Andy,

Thank you for taking the time to leave us a review,

Kind regards,

Tons of Tiles
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Review by confirmed purchaser

Brilliant Service

I've just ordered tiles form Tons of Tiles Ltd and have been very impressed with their service. The website was easy to navigate even telling me how many tiles I required by inserting my room measurements. Initially, I ordered a sample tile which came the next day which we were happy with. I placed an order and within an hour, I had a phone call from the company regarding the delivery date. I received an invoice via email. My only improvement would be if a tracking order number could be emailed once despatched so that the customer can be given an idea of delivery time on the day.
Tons of Tiles Ltd

Reply from Tons of Tiles Ltd

Hi Pamela,

Many Thanks for taking the time to leave us such a kind review,

Kind Regards,

Tons of Tiles
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Review by confirmed purchaser

Great service very fast

Great tiles and fast sample service
Tons of Tiles Ltd

Reply from Tons of Tiles Ltd

Hi Laure,

Thank you for leaving us such a great review,

Kind regards,

Tons of Tiles
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Review by confirmed purchaser

Fast, faultess service.

I would recommend to anyone without hesitation. Lovely product, delivered quickly and at a reasonable price. Delivery charge fair with no gimmicks, tiles received well packaged with no breakages. Will certainly use again in the future.
Tons of Tiles Ltd

Reply from Tons of Tiles Ltd

Hi Eileen,

Thank you for taking the time to leave us such a kind review, please ekeep us in mind for any future projects.

Kind regards,

Tons of Tiles
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Review by confirmed purchaser

Great service and choice.

Great service and choice.
Tons of Tiles Ltd

Reply from Tons of Tiles Ltd

Hi Anne,

Thank you for leaving us a review,

Kind regards,

Tons of Tiles

Tons of Tiles Ltd

About this company

If you’re giving your space a makeover in the new year, you’re sure to find the very latest tile designs for your walls and floors at Tons of Tiles. One of the UK’s leading importers and distributors of quality ceramic and porcelain tiles, the company’s products are imported directly from leading factories in Spain, Italy and Portugal, so its prices are competitive too. Although Tons of Tiles specialises in crackle glaze and metro tiles, there are hundreds of up-to-date designs and finishes to choose from to give your room scheme an on-trend look, including flat and Victorian metro, polished porcelain, glass mosaics, slate and metallic finishes. All the designs are sold through Tonsoftiles.co.uk, and you are guaranteed quality customer service – including next-day delivery on all product orders that are placed in the UK* before 1.30pm on the previous day. You can try out different styles before you buy, with samples of all tiles available for only 99p each, with free postage. These will arrive within 48 hours** and it’s the perfect way to ensure you’re happy with your choice before ordering. Once you’ve decided on your tiles, placing an order is simple. You can buy through the website or alternatively call 01752 785623 to speak to one of the Tons of Tiles customer service team.

Visit Tons of Tiles Ltd

Contact information

Call us on: 01752 785623
We live here: Units 3-4, Drake Mill Business Park
PL6 7PS Plymouth
United Kingdom

Category

Tons of Tiles Ltd is ranked 42 out of 141 in the category Bathroom

Tons of Tiles Ltd is ranked 61 out of 119 in the category Decoration and Interior Design

Tons of Tiles Ltd is ranked 9 out of 20 in the category

Tons of Tiles Ltd is ranked 350 out of 1032 in the category Home & Garden

Tons of Tiles Ltd is ranked 41 out of 95 in the category Kitchen

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