fist class tool at a very good price ,shame about the carrier , supposed to deliver on a Thursday be tween 11.45 and 1245, but buy 6.00 pm no show and no phone call , checked the carriers web site said they were running late but no apology .
checked web site the following day found that date and time had been changed didn't make the time so another day wasted waiting for them , so folks if your delivery firm is parcel line be warned they are rubbish .
Just ordered a cordless drill from Toolbox After shopping around for a week in various stores and on line suddenly came across Toolbox where i found just what i wanted at a very good price Had delivery within 3 days of my order Have already passed site address to some of my friends
Thanks again for prompt service
I 'Googled' electric patio heaters and Toolbox came up. They had exactly the sort of heater I wanted and at a great price. The item was delivered as promised 2 days later and I was able to track the delivery.
Overall, I was pleased with the products when I received them.
But my one criticism was that on opening the box the workbench box was contained in I found the silverline box full of holes and the plastic bag split in several places and some of the washers,bolts in the main packaging box, plus some paint chips on the workbench frame.
Not worth returning as I found all the washers and bolts.
Place an order and it arrives without fuss all as promised.
No issues. Large range, reasonable delivery cost and some good prices too.
They may not have everything, but they can and do have some of the best prices from a large-range stockist, as well as continuous changing special offers. You won't find everything at rock-bottom price though, so it is worth checking around if you don't need to obtain it all from just one source.
Excellent shopping experience. Goods arrived promptly and as ordered. Thank you.
My only gripe, and I have this with quite a few other online retailers, is that the courier company expects the customer to set a side a whole day whilst awaiting to take delivery. Surely in this day and age (21st IT lead century) it is not beyond the realms of possibility to notify via email or text the expected time of delivery. Most deliveries are scheduled the night before so it'd not impossible and although it's not, totally, Toolbox's responsibility they can influence and affect change.
A good range of products with clear descriptions. Prices compare well with othe sites and the products are always delivered within the stated time scale. They notify you of the progress of the order and delivery.
Slow delivery, then the item that came did not work.
Emailed to say that it was broken and to replace it. I had to wait ages (including a wasted day when they had failed to book the delivery) for collection, then wait ages more as instead of refunding or replacing the item they insisted that they were going to have to send it back to the manufacturer to repair it. Many emails later, and after waiting over a week (a month since I had paid for the item) I told them to refund my money or send me a replacement. They failed to do this so have had to get my credit card company to refund the money.
Appalling customer service.
Don't shop here!
I Recently bought the DCD985M2 with tool box to work around the home. So far l'v used it to drill holes through joists , brick as well as using it as a screw driver and it's a pleasure to use. The 4ah batteries have a 3 light power level indicator on the end which is handy and are interchangeable with same voltage Dewalt power tools . If l had to find a con and l'm being picky l'd like to see a reversible ended screw driver bit that slots on to the drill somewhere so you've always got it with you. Overall it's a quality bit of kit with 3 speeds , reverse and a fully adjustable clutch so you don't strip the heads off screws, you get what you pay for.
10.8v dewalt impact driver ( slightly better spec. batteries than other places i looked ). Arrived within a few days, ordered thursday and got it tuesday, this included bank holiday. I searched a lot of places and ended up on the toolbox site. Prices for power tools in general appear unbeatable. I also like the website, its very easy to examine what you are looking at before you buy. Will definately use again.
The service was really great, ordered it and it was delivered within days.
The prices were good, we didn't search the whole net before ordereing but were happy with the price compared to others we looked at.
This company use the biggest bubble wrap I've ever seen - great bonus fun after unpacking!
We ordered a gasless Mig welder - most competitive price we found. Delivery was within 4 days and there has been communication afterwards to check that we are happy with the purchase. Definitely use them again.
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