... only to find it's a boring "they did what it says on the tin" comment.
Decent service and speed. Expecting a pain in the arse delivery from one of those couriers that didn't have the sense to leave a parcel with the neighbours when the first delivery failed, but was thankfully proved wrong. Much appreciated that I didn't have to give my Saturday morning up to collect this.
ITEMS AS ORDERED. ONE DAMAGED IN TRANSIT. MAIL SENT, REPLY IN LESS THEN 24HRS. NEW EXCHANGE ITEM SENT & DAMAGED ONE COLLECT AT THE SAME TIME. PERFECT CUSTOMER SERVICE.
PRICE OF ITEMS BROUGHT WAS BEST DEAL ON THE NET.
THE ONLY ITEM I DID NOT ORDER FROM TOOLBOX AS FOUND CHEAPER, TURNED OUT TO BE A NIGHTMARE.
FIRST CLASS SERVICE, KEEP UP THE GOOD WORK :-)
I recently purchased a 5kw wood burning stove from toolbox.co.uk. The service was excellent with the product delivered promptly.
I would recommend purchases from toolbox and wouold use them again :)
I ordered it, it arrived , no drama
I was on the lookout for a firepit cover and toolbox.co.uk had just the thing, at the right price. Delivery was quick and full tracking information was provided which gives an element of peace of mind. I will happily use them again.
We bought the Barbeque set from toolbox a couple of weeks ago. It was an easy buy for us as the instruction set and full dimensions were on the website.
What we received was exactly as described well packed and the follow up email asking if everything was OK was a nice touch.
I ordered a Beefeater BBQ and have now used it a couple of times, this is a great product, it looks quality and produces very good results.
I used Toolbox to get a new mower (McCulloch) at best price. Excellent service, polite, professional attitude with customer care that is way above most other large company. Kept in touch and informed me by e-mail of all developments of stock availability, card clearance, dispatch and delivery progress. Even the carrier delivery chap was brilliant and was happy to wait while I checked the mower for condition. PERFECT. Even checked all was OK after delivery! Thanks to all involved.
I always manage to find what I want and more often than not at a competitive price. The service speed meets my needs and I feel valued as a customer.
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