I saw what I wanted and ordered it, got an email, to say the order was done and then an email telling me when to expect it with optons for a neighbour etc. It arrived on time and I got what I had ordered. No complaints so great.
First class all the way through the buying experience.
After trying to source an old style 3 lever door lock from the usual sources I found 'Tooled-Up.com' by entering a rather vague descrition into a search engine. I liked the way their website was able to take my description, filter it and help me find the right product in stead of sending me in circles (all too common). Having found the correct model I did a further search and they were still the cheapest online. Purchased securely online and it arrived the following day. Good quality and critically it matched the dimensions described . Job done!
Hoping for next-day delivery, I was unable to obtain any info except " order being processed" when I tried using the order-tracking facility. I was then notified of a later delivery date ( when I would be away) and changed it. The new date was ignored and delivery took place when I was out!
Price and quality of product ( apart from a loose screw inside) was fine, but their order processing can only be decribed as lackadaisical and chaotic.
found the web site was very easy to use found what i was looking for with options of other attachments chose the one i wanted and went to checkout this was also very user friendly ,got conformation of order right away and recieved my goods within days all in all very satisfide well done.
1 problem .noe the window cleaner is recharged ,I have to clean the bloody windows !!!!!!!!
I was in a bit of a rush for a replacement pressure washer, after already planning a job. The pressure washer I already owned had finally died after many years good service - leaving well & truly up the creek!!
I ordered it on the Sunday, the day before a Bank Holiday Monday. I needed it by Thursday & it arrived Wednesday. For once, everything went to plan. I can only give praise to Tooled Up for a perfect service, quick delivery & at a very good price.
Would recommend to anyone.
It is easy to find products on this site as the search engine is excellent.
The product descriptions have exactly the amount of detail I need.
Placing the order is easy and the delivery service from DPD is the best there is.
Especially because DPD always text me at around 7:30am to let me know the one-hour period during which delivery will be made.
And it always is.
Perfect service from the Tooled-Up website, the Tooled-Up company and DPD.
I wanted a traditional gas BBQ with volcanic rocks and Tooled-up had the best deal I could find. The item was very well packed as a box within a box with nylon strapping which prevented any damage or loss. The courier DPD gave me a one hour window by text on the delivery day which was brilliant. It meant I could at least plan my day around the delivery. It arrived on time.
The BBQ went together well but I had to add one fixing but this was a minor inconvenience. Bring on the find weather, if that's not too much to ask!
Having just recently ordered and received a Draper empty Hosereel Carrier I have nothing but praise for this company, it is the first item that I have ever purchased from them but I doubt that it will be the last.
The packaging and condition of the Hosereel were top class and the delivery time was fantastic, they informed me both by Text Message and E-Mail when the item would be delivered and that it would be within a one hour time slot so if this was inconvenient one could arrange another time, I was slightly dubious of this delivery promise from past experiences with other companies but my worries were unfounded, needless to say delivery was absolutely bang on time. I personally have never come across a service like this before and it shows that Tooled-Up are definitely leading the way in customer care.
Brilliant and well done Tooled-Up.
This review has been reported to customer service by the company for only being about the product.
Customer service is in the process of investigating this review.
Following this investigation, it will either be deleted or returned to Trustpilot.
See our review guidelines here.
Easy to navigate, simple payment gateway and quick delivery.
You'd be a tool not to use 'em!
It was the cheapest. Easy to order, well packed and delivered on time. Never heard of them before, but would use them again.
Easy searching on the web site & products at low prices prompted me to buy
Very pleased that items arrived quickly and would recommend this company
Ordered and received item exactly as described. Delivery made by a company that quoted the day and hour slot they would call, and gave options to change time and place of delivery to suit. That's as good as it gets in my view, so we'll do business again. Recommended.
You order, you get told delivery date. On day of delivery, you get texts and emails informing you, to the nearest hour, when your goods will be delivered.
I haven't ever had better service !
Next time you buy a tool you ought to check these boys out
To reply as a company, please log in to your business account.