TopCashBack reviewed by

2 Reviews

Review by confirmed purchaser
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

YopCashBack didn't pay referral, so I'll stick to [external reference].

My firend referred me to TopCashBack and I met the minimum earnings requirment but TopCashBack didn't pay the referral fee.

A Google search suggests that this is quite common.

I'll stick to [external reference], who seem more trustworthy.
    TopCashBack
    TrustScore 8.7 / 10
    4,198 Reviews

    Reply from TopCashBack

    Hi Jan,

    I'm really sorry you're unhappy with how our referral bonus works. You do need £10.00 of eligible cashback in your Earnings at any status for this to track in your referrer's account. Your cashback then needs to become 'payable' for your friend's bonus to follow suit.

    It may be that some of your cashback doesn't count towards the £10.00 threshold. I'll pop a link below that details the few merchants whose cashback doesn't count:

    http://www.topcashback.co.uk/account/Referrals/terms

    This could also be a case of the tracking chain for the bonus being broken, or if you signed up on an iPhone the bonus won't track to your friend's account (however we can check this and re-instate the bonus).

    If you'd like us to take a closer look at your account and this bonus please send an e-mail in to contact@topcashback.co.uk with the e-mail address of the friend who referred you.

    Best wishes,

    Jessica

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