Never used them before and was a little sceptical. Website was very easy to follow. Did all they asked and when could not charge phone let them know. Response was very qucik and really helpful. This service could not be simpler.
This review has been reported to customer service by the company for violating other Trustpilot Guidelines.
Customer service is in the process of investigating this review.
Following this investigation, it will either be deleted or returned to Trustpilot.
See our review guidelines here.
Did everything they said they would, everything was clear about what we needed to do, and they were very prompt and stuck to all their deadlines, keeping us informed of each step. I would definitely recommend them.
The TopDollar website is simple to use, and the instructions easy to follow, just
1. Wrap up and post your phone
2. Receive an email receipt.
3. Accept the cash!!
You can't go wrong...............
this is the second time I am using Topdollarmobile services and have been very satisfied with the whole experience.
I found the website very easy to use to register and sell my mobile phones.
the prices offered are much better than the competitors and the money are paid straight in my bank couple of days later. no questions no hassle.
Very easy process. Completed form on-line and used printed postage label. Response to receiving phones was quick and payment made a few days later directly into my bank account.
Would definitely recommend Topdollarmobile and would use again without hesitation.
Never had a problem with Topdollaermobuile. Used three times now.
Always good service and always a speedy payment!
This is the second time i have used this site and you get top class service.
I printed my own label and posted my phone to them got an email within 2 days to say they had received my phone and a payment confirmation 3 days later at the price they stated which was more than any others offered me.
Top service would not hesitate to use them again.
Topdollarmobile offered more money for my old phones than any other site. The prepaid envelopes arrived very quickly and I was kept up to date by email throughout. They did everything they said they would and the money arrived in good time. I was sent the full amount promised. I have heard that other companies make deductions and claim that your phone was in bad condition but there was nothing like this with Topdollarmobile. Very happy with the service.
Topdollarmobile paid the full amount originally quoted directly into my bank account. Having read comments made by other people about other recycling sites I was pleasantly surprised how straightforward it was with this company. Will definitely use them again.
A quick way to get cash for your old mobile.
I went through a comparison site to"sell my phone" completed the info about the phone and top dollar mobile came up as the highest price.
On the website all you have to do is enter the details of the phone, condition and IMEI number, they send a prepaid bag for postage, you post the bag (get proof of postage)
and you will shortly receive an email informing you of its receipt,soon afterwards, payment is made. They keep you updated every step of the way.
I have used other similar sites and been conned but have had no concerns here.
My old mobile was just sitting in a drawer and I read good reviews about Top dollar in a magazine. It was easy to register details on line - they sent me a pre-paid envelope and all I had to do was securely pack my mobile and send it off. I was paid the amount stated on their website within a week so very happy.
Bij Topdollarmobile.nl kreeg ik in verhouding het meeste geld voor mijn kapotte BlackBerry 9900. Na een envelop ontvangen te hebben en de telefoon kosteloos opgestuurd te hebben, had ik het geld na een paar dagen op mijn rekening. Verder wordt je via de e-mail op de hoogte gehouden van wanneer je telefoon is ontvangen en wanneer het geld is overgemaakt.
I'd never heard of this company, but then someone said try them out - impressed by the prompt service, regular updates and so easy, all I had to do was put the phone in a bag and post it! thank you
After upgrading my phone, I did significant research of several online options for selling my old phone. Top Dollar Mobile had the highest payment price by far, which made me skeptical. Why could they offer so much more than everyone else? After reading multiple good reviews about the company, though, I took a leap of faith and submitted my phone for sale. I'm so glad I did! Less than two weeks after hitting the submit button (and some of those days were delays on my part), I have the exact payment as promised in my PayPal account. Great service! I would recommend this company to anyone!
Topdollarmobile paid the best price by far for my mobile. It was so easy and the money was paid directly into my account within 4 days. Fantastic. I will definitely be using this service again, thank you.
I would recommend this company to anyone, great service
As someone who has been caught out before by a mobile phone recycling company I was very reluctant to send another phone away only to be let down. I am so glad I used topdollar mobile this time. The customer service was first class. In only 1 week after sending my phone I received my cheque for the full amout quoted. Very happy customer & wouldn't hesitate to use Topdollar mobile again. First class service!
Highly recommended, paid double compared to every one else!.
OK thats £20 instead of £10 but what a difference. Money in account a week after phone sent.
Found this company on-line. Very happy with the outcome of the transaction . Excellent customer service,keep you fully updated on the progress of your transaction via e-mail which is very reassuring in today's climate. Would definitely use this company again and would recommend to anyone looking to sell mobile phones.
Brilliant easy to use website. Topdollar made the best offer on my phone. Recommended to me by a colleague and I would recommend them to anyone without any doubts.
Before TopDollarMobile respond stating they paid the price offered and paid out within their stated timeframe, I will be the first to say they did.
However, in the time they took to process the order and make payment I submitted 5 phones to Mazuma Mobile and received payments for all 5. The whole process from creating an order to receiving payment took 7 days. Mazuma took 19 hours for each phone. In this competitive market there remains no reasonable excuse why TopDollarMobile would take a week to do what a rival can do in a day.
This suggests something else is going on behind the scenes.
If you are desperate for the extra money offered by TDM (and it isn't guaranteed nor is it always the best offer) and you are prepared to wait for a week, be my guest. If you want your transaction dealt with in 24 hours, go elsewhere.
It should also be highlighted that I printed my own postage and sent it by special delivery at 17:00 on 9th September 2013, they received the packge the next morning so they had no reason to delay the completion for a further 6 days.
Yes they did what they said they would do, but come on, a week to do what Mazuma can do in under 24 hours?
To reply as a company, please log in to your business account.