Topshop reviewed by

7 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Average Website with a Few Criticisms

I've ordered from Topshop no end of times and can honestly say that I've never been impressed.
The clothing is fairly expensive for something that is usually of average design and/or quality. The website is easy to use but a little bit too minimalist. The delivery charge is pretty ridiculous for such a large company/brand. Delivery itself is average, bordering on slow.
Returns aren't simple (as you have to log in and request a return number) and refunds take a while to clear.
I've often taken returns back to store for a refund or even an exchange but it has always been a hassle. Tried 3 different stores and the staff in all 3 have usually been unhelpful.
Overall I much prefer to shop elsewhere and only buy items from Topshop occasionally.
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