Reply from Total Displays
[REPLY]
- Reviews (64)
- Sarah Irving
- 1 Review
Brilliant service
Love this company - always give 100% everytime I deal with them. Special recommendation to Account Manager Hannah James, who puts up with my frantic phone calls and always goes the extra mile to help. Thank you!
- Debbie Ludlam
- 1 Review
Very easy to communicate with, friendly and delivered on time
I was really pleased with how total displayed handled our order.
They were professionaol and fast to respond to queries. The products were delivered on time and without any problems
I would recomend them
- Susan King
- 1 Review
Good company to deal with - excellent customer service
I little slow to respond to my original request but once appointed Karl as project Manager everyone ran very smoothly. Clear and concise with timescales met. Aerzen are very please with the end result.
Reply from Total Displays Ltd
Thank you so much for writing a great 5 Star review for Total Displays, we are pleased that Karl was able to help meet your requirements in a way that demonstrates the great service that we are proud to shout about!
We are sorry to hear about the slow initial response to your query, it was unfortunate that we had a team member leave us during this time, but we have now put a process in place to prevent this from happening in the future.
We welcome all feedback of this sort to constantly strive to improve the service to our customers and look forward to working with you in the future!
- Origin Lighting
- 1 Review
You're Awesome!
I have dealt with Total Displays on a few projects now and on each occasion they performed amazingly, with good quality product delivered when they said they would. A special thanks to Hannah, well done!
- Hannah Platts
- 1 Review
Innovative, quick and understanding of our needs
Total Displays were fantastic, we were offered some last minute exhibition space and had 2 weeks to produce a 9 panel shell scheme and counter unit. We had no basis with which to work from and a strict budget. Christine at Total Displays was fantastic, coming up with a solution that looked great, met our needs and came within our limited budget.
Total Displays will be our first port of call for all our display needs.
- http://www.ashmanhypnosis.co.uk/
- 1 Review
Great work that displays my company perfectly
It is rare for me to ever put pen to paper or text to screen to applaud service because quite frankly in the UK it really isn’t often worth shouting about. Well here’s a company that is worth shouting about, Total Displays.
I first met Layth and Simon a couple of years ago as a salesmen for a software company. At that time I remember being impressed by the set up in Peterborough and although never doing business at the time their company stuck in my mind until I now run my own. In brief I needed a display pop up for a range of shows and some supporting posters and with little in the way of design skills I needed help.
At first I surfed the web and found a dozen or so companies with flashy but impractical web sites. At Total Displays I got what I wanted, pictures of the right product and ball-park pricing to get me thinking about what I really needed. A quick email overnight turned into a definitive price and a tidy discount (every little count’s these days).
I remember seeing the proofs on my Blackberry only a day later and they blew me away, so much more than I could ever have achieved alone and with a couple of tiny amendments I’d signed them off.
I’m pleased to say the delivery came today, on time and as ordered. I can’t wait for my next show to put them to good use and project my business even further. I would just like to say a big thank you to the team at Total Displays. This is a business I would strongly recommend.
Steve Ashman
Ashman Hypnosis
- I Stewart, Sabio Ltd
- 1 Review
Great products & accomodated our tight deadline!
Return customer. Great experience with Total Displays, they accomodated us every step of the way.
Efficient, attentive and easy to do business with - will use again!
Strongly recommend Total Displays & our Account Manager James Martyr.
Brilliant banners
I have worked with this company on numerous occasions at my previous and present post and they never disappoint. Efficient, value for money and great looking displays!
- Therapy Box Ltd
- 1 Review
Went the extra mile
I would definitely use Total Displays again. High quality printing, excellent customer service and happily organised special packaging for my work
- Helen Peplow, Event Manager, WRVS
- 1 Review
Excellent Value, products and Customer Service - The full package!
WRVS initially started working with Total Displays as they offered a required service and product at great cost and as a charity, this is extremely important to us whilst still receiving great quality. We have now worked with Total Displays for coming up to 12 months and I regularly work directly with our account manager there who deals with every enquiry, request and query impeccably. Over the past 12 months we have sent a number of ad hoc requests through that have required extremely quick response and turnaround times as well as delivery to various locations across Great Britain. The Total Display team have dealt with these requests seamlessly.
When I have queried any products, invoices or deliveries I have received an immediate response and my query resolved. I find their account management second to none, the team are easily accessible and extremely efficient, whilst being friendly and helpful in all instances. I would not hesitate to recommend Total Displays to any organisation.
- Bluestone 360
- 1 Review
Went the extra mile to achieve our objectives in difficult circumstances
James was superb at managing a difficult project, with constantly changing deadlines, specs and artwork. Final prints of the point of sale were great quality.
- Gavin Powell
- 2 Reviews
Fast and prompt
Total displays have offered a fast and very reliable service with good advice. Their products have been of excellent quality and well priced. Very happy!
- Sylvia Jarman
- 2 Reviews
Great product good customer care
Saw Total Displays at Marketing Week Live and thought the inflatable XGloo would be an eyecatching addition to our college events. Karl at Total Displays was very understanding as he talked us through the various options and we've not been disappointed with the product.
We made a mistake on the pump order and, whilst we had a problem with the replacement pump, I'm really pleased with the outcome. Obviously a company that takes customer service seriously and keen to get things right - well done!
- Bourne & District Round Table 896
- 1 Review
Super fast service!
Bourne & District Round Table urgently needed a pop up banner for some promotional charity work we were involved in that had been arranged at the last minute. Total Displays were able to turn our order around in 24hours and were very helpful on all aspects of the order process.
- Idox Group
- 1 Review
Third parties let the overall service down
Both Karl and James have been great as was Simon, however couriers let the service down for us.
- Anthony Harrison
- 1 Review
Fast, efficient service
Best stand/graphics company I have used. Fast turnaround, competitive pricing and efficient service. Use these guys and save yourself some time.
- Notasuch Films
- 1 Review
Great service, delivered on time.
Friendly service, cost effective with attention to detail and good quality - would happily recomend.
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- Ian Poynton Snowsport England
- Loughborough, GB
- 1 Review
If you want something done quickly & professionally call them!!!
As a National Governing Body for sport we were looking for products that could promote us and in a short space of time. I've got to say that Simon, James and Clive right from day one got us what we wanted, both visually and in the time required. Great job
- Webbased
- 1 Review
Great customer service
From the initial quotation stage through to receipt of the final product, contacts at Total Displays were very helpful and amenable. They listened and responded to our requests and feedback, going above and beyond to ensure we were happy with the stand before sign off.
Once the stand was produced we were happy with the quality, and (after some initial confusion on our part!) it was fairly easy to put together. Good value for money.
Any issues that we did have, were fairly minor and were ironed out quite quickly and easily.
Have already recommended Total Displays to colleagues.
- Lemon Ribbon
- 1 Review
Great Personnel Service
Hannah and the team were great in helping us with our exhibition stand display. Strongly recommended
- Jennifer
- 1 Review
Really helpful staff, good price and swift delivery
A previous supplier had let us down with a large quantity of counters we needed for recruitment events. I approached Total Displays and not only did they say they could provide the counters and get them delivered within our tight timescales, they were also really helpful with all my queries and any artwork problems. Will definitely be using them again.
- Contenur UK Ltd
- 1 Review
VERY GOOD SERVICE
From start to finish we received very good service from Gary and his team who dealt with our requirements efficiently and in good time.
- Egniol
- 1 Review
Great Service, Efficient and Communicative
I delt with Karl at Total Displays when producing and printing an exhibition stands artwork. Karl was very informative and kept me up to date on a regular basis of the progress that was being made, which was great as I was under tight time contstraints.
Product arrived on time and was of a very high standard.
I would recommend Total Displays to any company looking to produce promotional material.
- Sixth Form College Farnborough
- 1 Review
Excellent service and printing but stand & bag not so good.
I received excellent prompt and helpful service from the company. The printed banners I ordered were good quality however the body of one stand was damaged and the bags awkward to put the stand away in. The erection of the stand is not all that easy and I'm concerned about their durability.
- Classic Travelling
- 1 Review
Great quality banner stand
Wonderful colours, great quality and so easy to put up and down. Very eye-catching and I'm delighted - thanks.
- Butler Tanner & Dennis
- 1 Review
Great product, arrived fully assembled, ready to go.
Good value for money, ready assembled. Although finding it really hard to get the protective film off the shelves!
- JM Heaford Ltd
- 1 Review
Roller Banner Kings
I have ordered several roller banners from Total Displays and the order process is simple, roller banners are just as required, price wise they are competative and delivery has always been on time. I would certainly recommend them.
- Amy Marley, Capita Resourcing Ltd
- 1 Review
Efficient, thorough and great value
I have been very happy with the swift and efficient service we have received from Hannah at Total Displays and appreciate the attention to detail paid to our orders.
- BCMS
- 1 Review
Absolutely amazing service from Hannah and Simon plus outstanding finished products.
The service we received from Total Displays was outstanding, so much so that we went on to re-order with them for our display needs. I tendered to achieve the best price possible for our business and they were able to accomodate this and offer some price flexibility. A good bunch to deal with and high quality products/ service!
- Bill PearceStills Marketing
- 2 Reviews
Totally professional
I found the service at Total really good. They printed out the infil panels and delivered on time. A really good job. Thanks guys!
- Rate Validation Services
- 1 Review
Big and Beautiful
Great manufacturing and excellent delivery service - thoroughly recommended!
- EON Energy
- 1 Review
Great product, good people
Simon and Total Displays have provided a great service, keeping me up to date on all matters, providing additional training and kit as requested, willing to negotiate and offer a fair price, friendly and professional in all dealings, good add on service such as training on location.
- Security Cleared Jobs
- 1 Review
Great service, excellent product
We have ended up with a great (isowave) banner and have had much praise from other exhibitors at the events we have been to so far. The service that we received was faultless and would happily recommend the services of Total displays to anybody.
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- Jay Norton
- 1 Review
Fantastic!
Where do I begin? Well I contacted Total-display by phone after viewing their products on-line and was greeted by a very helpful customer service agent who put me through to Simon W. who is now handling my account. Simon answered all questions that I had and promptly supplied me with my desired materials. From the very start of receiving my quote to manufacture updates right through to delivery I could not fault the level of customer service. So much so I have now placed a second order with far larger quantities which has all been handled in the same manner.
A huge thank you to Simon W.
Excellent people to do business with, financially competetive as well as highest customer service levels
From the outset, it was really easy to work with Total Displays. Their customer focus and attention to detail took one of the pressures of organising our first trade show under our new corporate designs away and allowed us to focus on our own business.
The service levels were perfect and the product they produced for us was of the highest standard.
We would have no reservations in recommending them to others, or in using them again.
- RCI EME
- 1 Review
- PPG
- 1 Review
Great experience working with Total Displays
Many thanks to Ricky and the team at Total Displays for the FANTASTIC service you provided for us at Bodyshop Awards 2012. The exhibition was stunning, perfectly put together and looked awesome.
Total Displays' attentiveness, level of support, flexibility and cost consciousness made the whole process from start to finish so easy. It is refreshing to work with a company where each stage of the process is so slick and professional. Thanks again for such an outstanding job
- CMT - London
- 1 Review
From the initail call to the delivery of the backdrop the service was professional & efficient.
Give them a call, tell them what you need, how much you want to spend and sit back & relax, they will do all the hard work............
- G Shepherd Animal Health
- 2 Reviews
Would not hesitate to recommend Total Displays to anyone....
The quotation and sales process was always professional with Gary only ever wanting to sell us what we required and not over promise and under deliver. The design process was easy, listening to our needs at all times and delivered exactly what we asked for. The end result was a professional and informative trade stand that without doubt helped us achieve our most successful trade show to date. Keep up the good work Gary!
- NFU
- 1 Review
Great product and great service
Great communication from Gary at Total Displays - I was kept up to date on prices, design and delivery.The service was also brilliant with their friendly yet professional style and a smile was always thrown in for free!
If the opportunity/need arises I would not hesitate to use Total Displays again and would definitely recommend to a friend.
