I got a very quick email reply to a query about one of the products. The stick, bag and gloves I ordered arrived in a few days and were well packaged. Very happy with both service and products.
I would definitely use this site again as excellent service and accurate description of goods supplied. Good quality.
We were very pleased with the excellent service and the prompt delivery of the items ordered.
Delivery as stated. No problems with selection. Every item as described. Would definitely use again. Only hitch would be postage cost to Ireland. OK if you are spending a lot of money - otherwise dear. Lots of companies do free P& P.
Gloves exactly what I was looking for and fit perfectly. Promptly delivered. Thank you.
Order came just a few days after ordering it was delivered in tip top condition would use this company again with no hesitation.
The mouthguard I ordered for my daughter arrived quickly with minimal packaging, thank goodness. Immediately following my order, a customer services representative emailed to say that the colour I wanted was out of stock, helpfully suggesting alternatives. All in all, a very good service!
Website had a great choice but I managed to find what I wanted in the sale which is a bonus. Arrived promptly and just as described.
Great value - would use again and recommend
I placed two separate orders online but at the same time. One order to be delivered here and the other to my daughter. I rang just to clarify the situation and spoke to a delightful gentleman who reassured me it was fine. An hour later I received an email to say that both orders had been dispatched. The goods arrived, both with me and my daughter, two days' later. Very pleased with the quality of the goods, the efficient and friendly service and would highly recommend them.
I was delighted to find all I needed quickly and when I need to add to my order I found the customer service to be polite, helpful and efficient.
Didn't have one of the items in stock - which hey... it happens.
But the way it was handled was the best. I was called to see if I wanted an alternative, or if I was happy to wait.
Whilst this was going on they managed to get the stock delivered directly as the item was a present for my daughter - really did as much as they could to help
Cannot recommend them enough!
Excellent service, price was great, product write up helped me et exactly what I wanted. The address I used had an error so rather than leve me to chase it a lovely man called to conform and I got it the next day
Had a great choice of products at a good price. Website easy to use. Choices however were a gift and it cost me more to post than to buy. :( Would use the site again however would arrange my own postage
They have an incredible range of kit, they are always refreshing it and they are always discounting something. If you want the best possible stick for you, and you can afford to wait, research, compare and contrast, Total Hockey is the place to do your research and to buy the stick. If you lose your astros and you need a cheap pair in a hurry, Total Hockey will point you straight to what's on discount this week and get it to you in time to play on Saturday.
Huge range, right brands, great information, competitive prices, simple website, great service, very quick turnaround and completely professional. The only promotional emails that I save to browse through.
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