A mate of mine had been after a jetboil stove for ages,but could'nt find a good deal on one any where!
He asked me to look online, as i do most of my shopping that way. iIfound total access by accident, but am very glad i did.The stove was in stock, at an unbeatable price, with really fast delivery.
Needless to say, he's well chuffed!
Have already recommended site to other mates too!
I ordered 2 items. One directly from Total Access and one from Amazon which was being serviced by Total Access (I didn't know this at the time of ordering). Anyway, I emailed them and asked them if they could put both orders together and they were very happy to oblige.
Too many internet retailers forget that there are real people at the other end of the network, and that we want good communication with regards to despatch/delivery times, and issues resolved rapidly. Total Access managed all this easily.
Total Access provided a first class service and I can and will whole heartedly recommend them to firends, family and colleagues in the future.
Everything happened as planned, to within a few minutes. I was sent a text to confirm delivery and offered change options. I replied with my preferred change. This was confirmed, and I was given a one hour window for the delivery.
It arrived 3 minutes into that hour, clean, fast, simple, accurate.
The service received from Total Access could not have been better. From the friendly sales staff on the telephone, to the prompt order amendment via email, to the next day delivery. I can honestly say it is the best service I have ever had for climbing gear.
excellent service, very helpful on the delivery of the out of stock items
I have used total access afew times now, mainly because they have stocked the item i am searching for and i continued to use them as they have always provided me with a friendly & speedy service.
Ordered online, confirmation was instant. They notified me when the items were dispatched, gave me a delivery date and time then stuck to it. The items arrived in excellent condition. I'd definitely use them again
Avoid at all costs.I ordered A harness and ropes on tuesday the 26 March rang a week later to see where the goods are only to be told the were waiting for the goods to com from abroad. Why put items online for sale when you clearly do not carry stock after all a rope is not really a spelised item.
Generally very pleased but would have been good to get the dispatch email that was promised in my order receipt. Not a major issue though.
Best prices, quick dispatch, text-message to announce the delivery time within an hour, delivery happened on time and the product is as described/expected. The ordering process was smooth and I haven't been spammed with newsletters and special offers, little more I could ask for!
i had ordered fall arrest gear, i needed itquickly, tgey provided. As simple and straight foward as that. No fuss and all products came with documents of conformity. Simply brilliant i will use these guys again
Easy to use, very informative, covers the subject matter well, end test ensures a good knowledge of the course.
Ordered a Singing Rock Franklin seat for a customer. The item was in stock, dispatched quickly, recieved and forwarded on to my customer. He's happy, I'm happy.
I shall look forward to ordering again with "TOTAL" confidence
I got one item from eBay and later get told out of stock, got a refund.
Saw on eBay something else, paid for it then get an email saying that is just been sold,
So I got a refund, but the PayPal hassle this caused was a lot.
I will not use them again.
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