Came across Total Warehouse when trying to find a pair of wellingtons and they were the only website that had them. Great communication regarding the delivery as told day, time and when it would be delivered. I would certainly order from them again.
Would definitely use this website again.
For garden items I cannot rate Total Warehouse too highly. I ordered a 12 litre sprayer late on a Thursday afternoon. I was advised to expect delivery within 3 to 5 working days. However before midday on Friday it was delivered to my home.
driver read house number wrong, they were out and so left at the neighbour of the wrong house! other than that service received great with good updates as to delivery time, well packaged product which looked even better than on the intranet. would use again
Speedy delivery, products arrived well wrapped and were exactly as described on the web site, in fact I would probably say the quality of the cat bed exceeded my expectations - would use this site again
Had difficulty finding `these` Briars gloves, and I thought they may have been discontinued. Then I found them on Total Warehouse.....saved! Quite a bit cheaper than I have paid over the last 2 or 3 years from Garden Centres etc. No more having to trek from place to place. Fast delivery, no fuss shopping. Thankyou Total Warehouse.
This was my first order with this company and I was well impressed by the great speedy delivery which was within less than 12 hours of placing the order. The product, being a cat shelter was easy to assemble and of good quality wood and the design is practical and in an attractive design. I like the fact that extra screws were provided.
We bought a large, quite heavy garden mirror for an excellent price from TW - it was much cheaper than on Amazon or Ebay. The delivery charge was just £2.99 and the mirror arrived the very next day. We are extremely pleased with the mirror, the service was great and I would certainly use Total Warehouse again.
A welcome change from my recent experiences with other sites where orders were taken and not dealt with for several weeks. Keep up the good work!!
I was looking for a quality and sturdy litter box for my cat but didn't like the ones I saw untill I found this one in Total warehouse website and not only it looks cool but ticks all the boxes,my cat is happy with it and so are we!
Total Warehouse has a customer friendly website and a brilliant product range.
I compared the prices to Amazon etc and there was a big difference.
I got my order promptly and they emailed details of dispatch dates dailly.
I found really good products that I cannot get from my usual providers. It is a pity the range of products for pets is not so big, otherwise I would buy more from you.
After my purchase I contacted you through the chat (great way to offer customer service) to add another item into my account and as it was late, I left the message. The next morning a really helpful assistant contacted me and help me well.
I received messages indicating the status of my order and I have been requested my opinion (again that is good customer service)
The only complain would go to the delivery company. Not well organised, do not follow delivery instructions and complicated to re -arrange.
Very pleasant and easy buying experience. Good quality products, very quick delivery, and excellent service.
Really good service , emailed straight away to say product out of stock and would be in within 7-10 days. Decided to wait and was delivered within the 10 days . Unfortunately it arrived broken phoned total warehouse and they apologised and sent a replacement straight out! And well packaged this time.
This company is very organized. After ordering my item online I was kept fully up to date, via emails from them. Informed by email that my order had been dispatched, and a text message to inform me of the delivery time. My item arrived on time and within the time slot given, well packed as described and of the quality I expected.
A very fast and efficient service, and would recommend them to anyone.
I had been looking for something different to sit on my patio table, so when I saw this outside table garden solar mosiac light on total warehouse site I couldnt resist, it reminded me of my holdiays in Turkey sitting having a meal outside watching the world going by, and it would match the rest of my blingy lights in the garden, looks fab sitting there, glowing away in the dusk light. Makes me want to book another holdiay!!
My outdoor lighting arrived and several of the bulbs were smashed as the spares were taped to the outside of the box. I rang and they quickly ordered replacements which arrived the next day - all very well packaged this time. Customer service were polite and apologetic and it was a complete no quibble response - excellent - thanks guys
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