Very fast and efficient service, it was delivered within 3 days. Very well made and good value, although as yet my cats don't appreciate it, maybe as the weather is too hot. As with children the cats ignored the cat house and got inside the box it came in. Looks really nice in the garden and has been a topic for many conversations.
I would totally recommend these guys fantastic delivery, dedicated time slot
Searched for Cat Litter box on Google and Total warehouse came up with the best price, I liked the box, a nice bright base and it looked really sturdy so I ordered one. Was delivered within a couple of Days and there were no problems at all.
I placed my order on the 8th of July. My card was debited for the full amount. My status said that my goods had been shipped on the 9th and I should receive it in 3-5 working days. It is now the 17th and my goods have not arrived. I tried phoning the number on the website but both times just got an answering machine. Left a message for them to call me back but I still haven't heard from them. :(
The plug and play garden lighting system is easy to use and to adapt to an almost infinite nuber of configurations,
Total Warehouse has the products and the staff know how which should enable this product range to be a best seller.
Well done and thank you.
You only need to read the header to get the message
One of 3 of the heater tubes I received had a small dent and all of the boxes were worn down and torn in a couple of places. I have installed 2 of them in a customers house and have had a report of smoke coming from the end cap so want me to replace it.
I ordered a Draper Expert garden tree pruner from Total Warehouse, choosing them as their price for the item and their delivery charge were each very competitive. In fact the total price was the best on the 'net.
The pruner arrived the day after ordering. On opening the blow-moulded package that enclosed the head of the pruner, I found that a plastic part was broken. Not only that, two bits of the plastic had broken off but were not in the package so the damage must have occurred prior to the pruner leaving the factory.
It would have been very difficult for Total Warehouse to have been able to spot the damage prior to dispatch as it wasn't easy to see the detail through the blow-moulding.
I told Total Warehouse about the damage by email that night, together with a couple of photos of it, and suggested that I retain the (still usable) pruner but receive a partial refund of £10 to compensate for the damage. I found next morning that not only had they immediately already actioned a refund but it was for £15 rather than the asked-for £10. They (i.e. Becky) also sent a very pleasant and personal email of apology.
Recommended without reservation!
The site was east to use, they kept me informed if what stage the order was at and it arrived in double quick time. The products were as ordered and in perfect condition. A great example of hassle free Internet shopping.
I ordered a pet carrier for my rabbit, just in case she needs to go to the vets. I ordered in in the morning, and in the afternoon I received a call to say it wasn't in stock. I was ok to wait the two week, but when I said to the lady who called that it was for the rabbit who is a tad large, she immediately offered me the next size up which was in stock, at no extra cost. It was delivered next day! Excellent service, and I'd recommend them to anyone.
What can I say, nice speedy well packaged delivery and at a great price.
What more could you ask for? Delivery could have been made by a bevy of half naked ladies wanting their plumbing inspected, but I guess that only happens in the movies.
Maybe next time, maybe next time.
Speed of delivery - I could not have asked for better
This Company are efficient and their products are of good quality. The only
criticism I have is that their couriers are not very good, especially when
you pay for next day delivery and don't receive your goods until 6 days later . I
contacted the company and was told I would be refunded the postage - THIS
DID NOT HAPPEN!
I HAVE RECENTLY NEEDED TO REPLACE SOME BLUE LC DECKING LIGHTS AND I FIND THE PRICED FOR INDIVIDUAL UNITS QUITE HIGH COMPARED WITH THE PRICE FOR THE PACKAGE INCLUDING TRANSFORMER . I DON'T MIND PURCHAsing the complete kit but when replacement units are required i think they should be more reasonably priced. I hve some 40 lights in my set up/
I phoned my order through and got great friendly service. The lamps I ordered came within a couple of days and I was able to liaise with the delivery company to get a timed delivery. All worked out well as I'd left it to the last minute....again!
Will definately use again.
i had made a hash of the order and double ordered an item which I was going to sort out the following morning,when I did I found that they had already spotted my mistake and had already sent an email to me pointing out a possible over order on my part and giving me alternative solutions.
I had not been looking forward to having to go through being push from pillar to post trying to sort my mess up out but to my surprise the staff were helpfulness itself and everything was sorted out super fast.
I am a very 'Happy Bunny'.
i would recommend Total Warehouse for total costomer satisfaction based on my experiance with them. delivery is first class and the way they handled my queries over the phone was first rate.
Excellent service arrived almost as I signed off.
Very satisfied with the goods exactly as described on the site.
Only minor criticism the packing in the parcel was very dirty and made a mess when opened, hence 4 stars not 5
Sid loves the colour purple and so i had to find a purple litter tray at a reasonable price and this price was perfect and he loves it he also loves his new scratch mat which has a mouse attached
Needed a pet feeder quickly - and Totalwarehouse delivered!!!! - was advised when the package would be with me - gave me an hour timeframe - 10 minutes within that hour - it was delivered - fabulous! many thanks!!!
It was very easy to fit, works well and looks good. An Alan key was provided and the only other tools needed were a screwdriver, spirit level and wall drills. The biggest drawback is that it is a quite noisy but as it is dries hands quickly, it is only for a short time. In addition, I thought it was reasonably priced.
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