I purchased a Dehumidifier through the Total Warehouse web site. I found the site easier to use and check-out was straight-forward. I received regular updates via email on the status of my order. Dispatch was prompt and there was no problem with the delivery. I'd would buy from them again.
Brilliant ! Ordered late in evening arrived less than 3 full days later. the ordering process was straight forward and easy. The product I requested was delivered and fitted within 3 days from my online ordered
The items were delivered very quick., nice quality not shoddy second rate goods. Very reasonable prices. On the downside my Email address and phone number were printed on the address label on front of the goods for anyone to see !!
My order was confirmed and then a second e-mail advised that it was ready for dispatch, then, several days later, an e-mail to say it was out of stock and no further supplies could be obtained and that I would get my money back. I have no reason to suppose I won't and await my next credit card statement. I did e-mail them to complain that the series of e-mails was very odd if they didn't have the stock in the first place and received a reply to say someone would contact me. They haven't.
i cant sa how impressed i was with total warehouse i was kept in the loop with every part of the deivery from order recieved to order awaitinging despatch to order despatched and then given a text to ask if i was available for a morning delivery then an hr before i was told delivery was between 10.00 and 11.00 am best delivery experience from mail order ever what a change in this day and age well done
The goods I'd ordered turned out to be awful quality (Fallen Fruits aged ceramic range for the garden). But Total Warehouse's Customer Service proved to be excellent in dealing with the problem, so although this particular purchase didn't work out, I would still rate Total Warehouse as a trustworthy company where you can buy with confidence.
I searched everywhere for a new feeder for the dog and came up with Total Warehouse. The staff were very helpful and the product everything I (and the dog!) wanted, and the price was great. I would try them for anything before I looked elsewhere..