I needed to replace a couple of 12v garden lights and couldn't find the design I wanted at a sensible price - until I found just the thing on the Total Warehouse website. The type I wanted - the Lorus - was shown as out of stock so I sent an email asking to be told when stocks arrived. A reply the next day told me stocks were again available. My order was quickly despatched and the lights are now installed. I'm very happy with the quality and appearance of this product - and the value for money.
I purchased two dirt trapping mats for the entrance to a farmhouse. This entrance gets a lot of traffic, people who don't always remove their wellies and dogs who never wipe their feet before they enter. These mats are great, they capture nearly all of the dirt and moisture before they reach the kitchen floor. I highly recommend them!
We buy a lot on line and can honestly say we have never had better customer service I placed my order the lady said let me check if the items were in stock because the order was large and I will ring you back she called within 5mins and confirmed, we had the order the next day.
I will always check with total warehouse first before I go to any other supplier, they are a brilliant company with excellent customer service which is not found very often in the uk. You get the impression that they really care.
Delivery was the day after ordering on the internet, I was astonished.
The product has only been used once so far and all is OK. I do however have a comment regarding being able to see how full the water tank is, it is virtually impossible to see how full the tank is and where the markers are for the litres if somehow this could be improved I would be even more impressed.
I hope the product can stand up to repeated use.
My order was placed on 27th May and was delivered on the 29th May!! No-one could ask for better service than that. The item arrived in perfect condition and I would not hesitate to recommend this company to anyone.
Was looking for a mirror as a birthday present to use as a garden feature and found just what I was after.
Ordering and payment was simple and it was delivered promptly - the birthday girl was delighted with her present.
Unfortunately, my order arrived badly damaged and, despite the best efforts of Becky, we were unable to obtain another one in time for our needs. Cannot emphasise enough how impressed we've been by the level of service, trying to get it right (change courier service?!), however.
The mat is just what I wanted, good quality, just as advertised, and a good price.
However, I paid for Next Working Day Delivery, ordering the product on Thursday, and expecting it to arrive on the Friday, or Saturday at the latest.
It arrived the following Tuesday (mind you, the Monday was a bank holiday).
I could not be bothered to make a fuss and claim the extra postage back.
This is my second set of these lights. They create a brilliant pool of light for a patio or pergola. The only slight niggle would be that the set came with no spare bulbs, so you might be best to order some extras at the same time.
This was the first time that I had used this company, so was a little unsure about it. However, everything was very straightforward. I price-checked the particular item, and it was cheapest at Total Warehouse. I have since used them again.
I was very impressed with the way I was kept informed of the order process and the speedy and efficient way it was delivered..
Ordered a PIR detector for a stairway light. Found one easily on the website, received it sooner than quoted delivery day, well packed, no hassle at all. Hope they will perhaps extend their electrical accessory range.
ordered and they turned up the next day as promised - no fuss/no hassle
Came across Total Warehouse when trying to find a pair of wellingtons and they were the only website that had them. Great communication regarding the delivery as told day, time and when it would be delivered. I would certainly order from them again.
Would definitely use this website again.
For garden items I cannot rate Total Warehouse too highly. I ordered a 12 litre sprayer late on a Thursday afternoon. I was advised to expect delivery within 3 to 5 working days. However before midday on Friday it was delivered to my home.
driver read house number wrong, they were out and so left at the neighbour of the wrong house! other than that service received great with good updates as to delivery time, well packaged product which looked even better than on the intranet. would use again
To reply as a company, please log in to your business account.