Touch of Ginger reviews

Touch of Ginger reviews

Good
8.7
from 0 - 10
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30 Trustpilot review(s)
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Reviews

About

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well done

speedy delivery, well-packed, excellent value
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Very pleased

I too had a problem with the number of candle holders via KGB deal, however a quick email and the rest arrived without any hassle whatsoever!
Very pleased with the candle holders too...very different and vey nice! :)
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The BEST customer service team EVER

The staff at Touch of Ginger are just fantastic.

I ordered the kgb orchid candle deals like other on here, and also had problems with the candle count....after phoning them, they organised dispatch but it didnt arrive....after speaking to 2 different staff members during the course of the week, a member of staff then kindly took it upon himself to personally organise the dispatch and delivery for me, sending it overnight.

I was very impressed with this company, all staff there were friendly, helpful and patient at all times....(I'd love to work amongst this professional and fun team!)

They went above and beyond the call of duty for me, therefore I happily recommend them to anyone.
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Brilliant Service!

I ordered a few things from this company as christmas presents. They arrived in 2 days, with free p&p! Very happy service, fantastic communication.Will definitely buy from them again, and recommend to friends!
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Very happy with service

Delivery was reasonably speedy and the product lovely - would have liked some sizing guide, however. Other than that, would highly recommend.
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Brilliant customer service

kgb deal orchid t-lights. Company was very responsive when I realised (belatedly as I did not check when I first received them) that they had sent 1 not 3.
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First class customer service

I give 5 stars even though I received 3 candle holders instead of 9. But a phone call put this right and the extras were delivered the next day. Thought they were well worth the equivalent of £1each as very pretty and safe, but would not have paid 3 times as much. But customer service was brilliant! I shall look at site for other gifts.
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touch of ginger

kgb deal orchid t-lights. Although they only sent 1 set instead of 3, after a phone call and very helpful staff, the other 2 sets arrived within a matter of days. I was happy with the free delivery, quality and the helpfulness of the staff.
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Lovely Website

Great free delivery, ordered candles through Groupon, really lovely, but maybe not worth full price. Lovely web site I have it bookmarked.
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Quick but not value for money

Delivery was quick, but I ordered candles through kgbdeals. They are probably worth a £1 for the quality, had to pay a £9.99.
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KGB deals candles

Quick delivery, excellently packaged. Lovely unusual candles. Very happy with price paid in deal, but not sure I would have paid RRP. Free delivery is great
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kgb deals, candles.

Very quick delivery. Happy with product.
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kgb deal - candles

ordered some candles from this company, good communication throughout, order delivered quickly and well packed. The items are great quality, very pleased.
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Requested by son for birthday. Delivered quickly

My son wanted the item for his birthday. It was cheaper here than Amazon. It was delivered almost immediately. Happy people all round.
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Review by confirmed purchaser

Great and Handy

Great product from Touch of Ginger, ordered a mini flight travel pod, Satisfied with the product, however, to be fair I believe there could have been more for the money. But the description of the product was exactly what you got.
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Review by confirmed purchaser

Quick and easy - fast delivery, great products

Just what I wanted for a 17-year-old lad, and well-appreciated.
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Review by confirmed purchaser

Excellent

Goods despatched in excellent timescale. Goods ordered are as description. Thank you.
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Review by confirmed purchaser

Touch of BRILLIANCE

The products are great and the service is fab, we have been using Touch of Ginger for little pressies for the past few years and have never been left down. The quality and orginality of their products cannot be faulted and neither can their mail order service.
www.touchofginger.com

Reply from www.touchofginger.com

Maz - thanks very much for your great review!
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Review by confirmed purchaser

Clever Products, Poor Shipping Time

Touch of Ginger carries very clever products, but it took them a long time to get to my house. Granted, it was international shipping, but it took the products over a month to arrive.
www.touchofginger.com

Reply from www.touchofginger.com

srobins42 - thanks for review. We're trying very hard to sort out our shipping times with our delivery partners and hope that next time you shop with us things will be a bit quicker.

Thanks again.
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Review by confirmed purchaser

Excellent !

I loved the unusual items in the catalogue and was delighted - and amazed - when the gifts I'd ordered arrived practically before I'd sent the email!
My family were equally delighted with their presents - and asked where they'd come from. (More orders coming your way?)
THIS is the way to run a business.
www.touchofginger.com

Reply from www.touchofginger.com

Thanks for your review Bethan.

www.touchofginger.com Details

About this company

Gifts and Accessories for Modern People
We have always believed that good design should be at the core of what we do and creating innovative designs using novel materials and manufacturing processes is what we do best. Our business has grown steadily, gaining industry awards for excellence along the way. Today we work in partnership with some of the UK's leading retailers to deliver our brand message and we now export our products to Europe, Japan, Australia and even India!

Visit Touch of Ginger

Contact information

Call us on: 0870 701 9596
We live here: Lion Works, Station Road East
CB224NL Whittlesford
United Kingdom

Category

Touch of Ginger is ranked 52 out of 144 in the category

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