This is the second time I have bought from this company. The service is unbelievably good and the quality of their product is second to none.Their towels are streets ahead of M and S, Debenhams and Next.
You have to have one of these dressing robes, they are so soft and comfortable. I feel like I'm at the spa when I have showered and put one of these dressing robes on. They feel so luxurious, I would recommend them to anyone who wants to feel special. The customer service I received was excellent and my order was with me the next day.
I bought these towels looking online I wanted jumbo bath sheets, I have always bought from a well known company who now have stopped making this size, I am so happy with my purchase and will be back, Thank you.
I bought a towelsoft robe for an anniversary present. I spoke to them before i ordered saying my wife was a size 8. They recommended a size S. I ordered it, had the embroidery done, but when we opened it - it was too large. I sent an email which was ignored. I spoke to a man who promised to get back to me and never did. I phoned and left messages but never received a reply. Finally i spoke to [name], who at least responded to my concerns, however then i received the email back (interestingly a reply to my previous email that had been ignored for 4 weeks!) saying they still believe the gown should fit a side 8 (Never in a million years) and drawing my attention to the terms and conditions which say i had to return in 7 days, or not at all if embroidered. An absolute disgrace.
So glad I stumbled onto this company.Ive been searching for good quality bath robes all over. I just could not find the quality I wanted. Now I have and I'm very happy. Service and delivery has been second to none. Thank you