Towels R Us reviews

Towels R Us reviews

Good
8.6
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About

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Review by confirmed purchaser

excellent quality

good service , prompt delivery, warm towelling robe for my son ...he loves it ..
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Review by confirmed purchaser

A COMPANY YOU CAN TRUST

RECEIVED MY PURCHASE ON TIME, QUALITY VERY GOOD. WILL USE AGAIN.
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Review by confirmed purchaser

Fast delivery, good quality

I was very pleased with how quickly the product came, the quality of the prodcut and how well it resembled the pictures on the website. I would use them again, particularly good for personalised presents.
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Review by confirmed purchaser

Not good enough Towels R Us.

Having ordered an item and received a confirmation email I expected my goods to arrived within a few days, as this was my previous experience. Making contact weeks later I discovered that there was no record of my order anywhere, and they didn't know why.
They couldn't fulfill my order anyway as it was out of stock. I won't waste my time with them in future.
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Review by confirmed purchaser

Just perfect

I finally found pillows I am confortable with and I can sleep really well. The personalized towel I ordered will make a great present.
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Fantastic Service and Great Quality Items

I have just made my first order and as with everythign it was last minute, TowelsRUs enusred that it was delivered the next day and the dressing gown is fantastic.

Will definitely be ordering from here again.
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Review by confirmed purchaser

Good quality + good service

I have Massage Therapy shop in Brighton, providing a good massage, quality products and best service for my clients.

I used towels from towelrus company for my treatments. They were soft and feel nice when you touch. All my clients loved it.

I would recommend this to anyone.
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Good delivery

Was impressed with website and delivery, the massage couch covers were a little thin but atleast they fitted my couch.
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Review by confirmed purchaser

Just what I wanted.

Bought my wife a new dressing gown with a cat logo for her Mother's Day present. (Don't know why; she's my wife not my Mother!) Any way, she was chuffed to bits with the design, fitand material. The cat was very please withe the comfortabler lap to sit on and I was chuffed with the price and the service. A five smiley purchase.
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Review by confirmed purchaser

Excellent

Top quality towels and personalisation. Fast, reliable delivery (ordered thursday evening and received Monday morning) and brilliant customer service. Will definitely use again!!!
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Review by confirmed purchaser

Good value

Product as ordered. It took just over a week to arrive, but that wasn't important to me.
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Review by confirmed purchaser

Excellent Customer Care matches their quality products

I was a little late organising my anniversary gift for my wife. Just one email, asking them to process asap, which they did happily made my wife very happy and leaving me out of the dog house.

Thanks
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Review by confirmed purchaser

Amazing service

The dressing gowns I ordered from towels r us were absolutely amazing. They were a wedding gift and the bride and groom were extremely pleased with the outcome. The service I received was great and I even received a call to check the colour thread I wanted. Towels r us made sure they were delivered early than the estimated date so that I could give them the day of the wedding.

Thank you
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Review by confirmed purchaser

bath sheet

They are a little thin and touch smaller than I expected but I'm happy with colour.
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Review by confirmed purchaser

Excellent quality and service.

Great company to deal with.
The towels arrived in good time and were of brilliant quality. Definitely recommend this company - especially after the shocking service I received from one of their competitors....
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Review by confirmed purchaser

Good service

I purchased some couch covers which arrived within the allotted time and were as described. I opted for the less expensive covers as I will not be using them that regularly and they are fine for me, however if you intend to use your covers and so wash them regularly you would probably better off paying a little more and getting a slightly better quality product.
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Review by confirmed purchaser

Damaged in delivery and no response to compliant

I ordered a towel from towels are us as a gift and so was very disappointed when it arrived and its box was very damaged and beaten up- it looked second hand and was ripped and squashed. I emailed towels r us directly to complain but have still not received a response after 2 weeks. I am very unimpressed with their customer service because of this as well as their bad packaging meaning it wasn't protected. I had to take the product out of the box and wrap it up but I will have to explain when she opens it what it is etc as the box would have done this which will ruin the giving of the present for me as it also looks very weird that it has no box. Unimpressed isn't the word especially as the postage was quite overpriced anyway - maybe they should spend some of that money on packing them better.
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EXCELLENT

I purchased beautiful Egyptian Towels in the sale, they were delivered quickly and I love them. I believe they are a trusted company.
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Excellent quality, design and delivery. Website has a few hiccups!

I ordered 4 personalised bathrobes as gifts for family members, giving towelsrus only 3 days to come up with the goods! As usual, they did not let me down with their reliable delivery. What's more, the recipients of the gifts having been raving about their dressing gowns, saying that they're the best engagement presents they received.

Well done, towelsrus.

Only 1 little snag, which I was reassured over the phone was going to be rectified. The website doesn't have the facility to let you know if something is out of stock, so you may be searching for an item which the website says it sells; then when it comes to ordering it, it's not on screen. Also, when looking at items, it seems to register your interest each time as an item for your basket. So, by the time you get to checkout, you may find multiple items on your list which you initially looked at, but didn't intend to order. However, the company knows that this is a problem and are hopefully going to put this right. I certainly hope so!
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Review by confirmed purchaser

Great quality product; fast delivery

I am delighted with the dressing gown you have sent us - the cotton is really good quality, colour is great, and my 5 year old is thrilled he has got his name on it too.

Towels R Us Details

About this company

Towelsrus stock a huge range of towels, beach towels, children's towels, childrens bedding, blankets, throws, football blankets, towelling products, bedding, bedlinen, linen and luxury bathrobes & dressing gowns. You can even customise your items with...

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Contact information

Call us on: +44 (0)1903 201251
We live here: Aztex House, Ivy Arch Road
Bn14 8BX Worthing
United Kingdom

Category

Towels R Us is ranked 72 out of 141 in the category Bathroom

Towels R Us is ranked 41 out of 67 in the category Beauty and Wellness

Towels R Us is ranked 42 out of 107 in the category Bedroom

Towels R Us is ranked 16 out of 32 in the category Hair Products

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