Towels R Us reviews

Towels R Us reviews

Good
8.6
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Reviews

About

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Excellent service

I also have ordered various items over the years and have been delighted with service, quality and delivery.
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Review by confirmed purchaser

EXCELLENT QUALITY AND SERVICE

Very quick delivery, great quality products
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Review by confirmed purchaser

excellent value for money, will use them again

The ordering process was easy and straighforward. The towels arrived promptly and are of excellent value. I will certainluy use the firm again in the fuiture.
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Review by confirmed purchaser

All good!

Slippers are high quality and good value for money, delivery was speedy. No complaints.
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Review by confirmed purchaser

Terrible - I will never order from them again

I ordered 2 hand towels but found the website slightly misleading in that I mistakenly ordered 3. I rang the company the next morning to apologise and asked if they could help. The man that answered didn't seem that bothered however he did state they would alter the order and refund the price of one towel to my account. He later sent a seperate email to say this had been done. I am still waiting for the refund weeks later and have sent 4 emails to complain. I have offered to send in my bank statements as proof. They have never replied to any of my emails and I have never received my refund.
Towels R Us

Reply from Towels R Us

Hi Dawn,

Thanks for the response and obviously I`m sorry to of learnt the problems you have
had with ordering with the company. In this respect I can confirm that I have refunded you for one towel today and in the meantime will investigate further to find out why the issue had not been resolved before. Perhaps you could e-mail me directly (fraser@towelsrus.co.uk) to confirm that the refund has been received.

kind regards

fraser
towelsrus.co.uk
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Review by confirmed purchaser

better than best

they were better quality than i could of wish for plus they wash well and fluff up nicely. recomend them to anyone
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Review by confirmed purchaser

Courteous and prompt service

They couldn`t supply the colour I ordered so they phoned to ask what I wanted to do. Delivery was soon after with a second colour choice.
The towel was good quality and a reasonable price
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Review by confirmed purchaser

quick delivery and good service

quick delivery and good service. good price - quality
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Review by confirmed purchaser

Excellent

Superb quality, lovely wrapping, excellent value
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Review by confirmed purchaser

Good product and good service.

Towels as described so as expected. Arrived on time. Thank you.
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Review by confirmed purchaser

Quality Robe

The item I ordered was out of stock. I was promtly emailed and an alternative arranged. the item was dispatched within their time scale. As for the bath robe it was as described, very good quality and double stitched. A++
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Review by confirmed purchaser

super service

I found the process of ordering and receiving the goods very fast and have had no problems. Will defo use Towels R Us again.
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Review by confirmed purchaser

excellent product and great service

The bathrobe was excellent guality and service second to none my wife was very impressed
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Review by confirmed purchaser

white cellular blanket

I was really impressed with the speed of the delilvery; it is exactly what I wanted.
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Review by confirmed purchaser

Fabulous service, would buy again!

I ordered a king size duvet cover and it arrived speedily and in perfect condition. I would definitely recommend this company!
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Review by confirmed purchaser

Speedy, Reliable and Quality

I have ordered towelling slippers several times from Towels R Us and found the service excellent. The slippers are great value for money and the order arrived very quickly. Hand towels are of excellent quality and I will certainly use again. When I phoned for advice the assistant was very friendly and the information accurate.
Highly recommended.
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Review by confirmed purchaser

excellant in all aspects

I have purchased 3 products from Towels R Us, all three have been excellant quality, and unique gifts, very much appreciated by recipiants.
1 product was late in arriving due to christmas post, nothing to do with the company, but Towels r us were extremley helpful in trying to help with my deadline for delivery.

Will will order from them again.
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Review by confirmed purchaser

Great quality & service!

Have used Towels r us before for the hooded dressing gown and I love the quality, service and efficient delivery. Perfect gifts for all occassions. Highly recommend and waiting for someone to purchase one for me :)) x
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Review by confirmed purchaser

Excellent embroidery - shame about the quality of the towelling

The prompt service was excellent. Unfortunately we didn't think that the towels themselves matched the quality of the embroidery,
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Excellent Quality Towels

The set of towels I recently bought from Towels R Us arrived well within time and I have been really pleased with the quality and how true the colour was to the pictures on their website.

Towels R Us Details

About this company

Towelsrus stock a huge range of towels, beach towels, children's towels, childrens bedding, blankets, throws, football blankets, towelling products, bedding, bedlinen, linen and luxury bathrobes & dressing gowns. You can even customise your items with...

Visit Towels R Us

Contact information

Call us on: +44 (0)1903 201251
We live here: Aztex House, Ivy Arch Road
Bn14 8BX Worthing
United Kingdom

Category

Towels R Us is ranked 72 out of 141 in the category Bathroom

Towels R Us is ranked 41 out of 67 in the category Beauty and Wellness

Towels R Us is ranked 42 out of 107 in the category Bedroom

Towels R Us is ranked 16 out of 32 in the category Hair Products

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