Toyday reviews

Toyday reviews

Excellent
9.1
from 0 - 10
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review company
64 Trustpilot review(s)
|
Latest review
ShowHide Rating distribution
Rating distribution

Reviews

About

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Quick turnaround even with a missing tail!

I ordered a mechanical mouse which arrived without a tail!
Toyday quickly rectified this and I was happy with the speed it arrived.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

product was not what I was expecting - much smaller than expected!

The website and delivery experience was all good but I was disappointed when I discovered the item was so small. The item is much smaller than others on the market despite the price suggesting it would be similar or bigger even allowing for the wood content which would make it more expensive than plastic-only varieties. The graphic was also misleading in this respect.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Excellent -- choice, price, delivery and service!

Really delighted with child's set of gardening tools. The delivery was very prompt, even over a Bank holiday weekend and the quality is great. Terrific value for money when I compare what we paid three years ago for a similar set for grandson number one from a different company. Also fascinated by range of products available from same company advertised on their flier--- we shall be looking at this for further birthdays and Christmas presents
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Fantastic - enough said!

I ordered from this company and also asked for a specific variation - was actioned and delivered extremely quickly - dont hesitate - order!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Super fast and excellent service

Super fast and excellent service and encourages you to return with an excellent discount.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Extremely helpful with superb customer service

The product arrived the day after ordering, there was an issue when trying to order online but my email was answered in a matter of days and I was given a discount code for my next order, which was very thoughtful. The product itself (humming spinning top) was in great condition when it arrived through the postand I'm sure it will be loved by the recipent.

Overall I'm very impressed with thecompany and will buy again in the future.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Great product, delivered without fuss

Easy to order, easy to pay, well packaged, arrived on time. Will definitely shop here again.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Prompt and efficient service with excellent choice and great customer care.

Love the selection of toys and all are competitively priced. Thought I had left it a bit late to order but everything was received within a couple of days. Kids loved the toys when they opened their stockings from santa. I will definitely order from Toyday again.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Fab range of products, delivered super fast at a great price! What more could you want?

I have ordered twice with Toyday and both times have been seamlessly easy.
Wouldn't hesitate to recommend and will definitely do business with them again soon.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

A well worth Vintage Toy Company!!!

This company is a worthwhile company for Vintage toys of the 70s, 80s and even the 90s.

A really great Service and they deliver well as well!!!!!!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

great service and product

I ordered a dolls house for my granddaughter for christmas. It arrived quickly and I am very pleased with it. My granddaughter has not seen it yet but I am sure she will get many happy hours of play from it.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

excellent delivery time....

my 6 year old had asked for some worry dolls as i had been very ill in august and was due to go back into hospital. I ordered them i think on the friday evening and they arrived monday morning which was fantastic as i went back into hospital on tuesday.....she was/is very pleased with them and i am extremely pleased with the service
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Great Service!

Website easy to navigate - a good range of products - delivery prompt - items as described - the only niggle maybe the packaging needs to be looked at, but satisfactory for what I ordered. If more delicate items maybe not.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Rare to find a company with good customer service!

Good quality products and quick delivery. The website could be a little improved via the option for giftwrap (I found this confusing), however I was contacted straight away to make sure my order was correct, wrapped and gift message added. Quick response and personal service, highly recommended.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Quidco issues, now resolved

I only used this company as they were offering 7% cash back via custom from Quidco. I did not receive a tracking email as per normal so I went on to Quidco to raise a claim and was advised that this retailer does not accept cash back claims. In that case then they should not be enjoying the extra custom of quidco users - I would not have shopped with them if I had known this in advance so they are conning you to buy from them offering a discount which you can not claim.

Update - I have added a star to my review as ToyDay have contacted me and refunded me the 7% - however I had to write this review to get what I should have been able to claim through Quidco. If ToyDay start accepting Quidco cashback claims for customers who's tracking failed then I'll review my score accordingly again, as this remains an issue for me. Retailers who gain customers this way should accept that technology sometimes fails and the customers should not be penalised by not being able to claim what is rightfully theirs. I will be more careful who I use on Quidco in future - no retailers that do not accept claims!

Update 2 - Further communication from Toyday and they are addressing the issue of being able to claim on quidco going forward so I have adjusted my score accordingly. Seemingly they are an online retailer who listen to customers feedback and respond both promptly and effectively. Can't knock them for that. I also realise that I have not reviewed the items I purchased - which were as ordered and in excellent condition after transit and arrived in a timely fashion. I have to change my view here and say that I would now recommend this retailer.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

toy tins

I was happy with the service and how flexible the girls were when I called them for help. I will def keep buying toys there again
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Quick and reliable

The toy was delivered very quickly and in perfect condition. Very pleased with my purchase and would recommend using Toyday.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Worry dolls - tiny!

I bought some worry dolls for my daughter. The concept of them has worked, so far, however, the dolls were much smaller than I imagined, like matchsticks and the quality of the box was a bit shabby. However, I only paid a small price and they seemed to have worked.

Toyday Details

About this company

Traditional toy shop - Wooden toys for your baby & educational toys for the older child. We have toys & games for adults too, like our tin plate toys. Discover traditional and classic toys you thought had gone forever.

Visit Toyday

Trustpilot's Commitment

Trustpilot is committed to ensuring better online shopping experiences for everyone, which means we work hard to fight fake reviews. Find out more.

If you notice fake reviews on this company profile, we want to hear about it. Please contact Trustpilot here.

Trustpilot Subscriber

This company subscribes to Trustpilot Business services. Read more about our services for companies here.

No companies can delete or otherwise censor reviews.