Helpful, considerate, does exactly what a good supplier should do.
We required a specific scanner which had been recommended for our office and checked out Trade Scanners on the internet.. Price was good.. Ordering off their web site was easy and the delivery of the scanner was trackable and indeed delivered next day as promised... What more can I say!
As always didn't ask the question and bought a machine I thought would do the job. Realised it was missing some sort of driver which would link the scanner to our software. My fault entirely, telephoned and asked if I could exchange the machine. I sent the item back and they checked it had not been used, and then allowed me to offset the full price against a machine that would do the job (which was recommended by them). No restocking fee charged and we now have a machine that does the job perfectly. Machines both were delivered in a very timely manner and all staff were extrememly polite and helpful. Couldn't have asked for more.
I would recommend this entire experience
An excellent scanner at a very reasonable price, delivered within 24 hours of my order and works perfectly.
A minor paperwork issue on the invoice was corrected immediately so I can fully recommend Tradescanners.
When comparing the scanners online TradeScanners came out at the top with the cheapest price. I then called up to place the order and we recieved the scanner the next day - very impressive service. The Scanner is now in full working order and is great. I would definately recommend this Company to all work colleagues.
Great product and service - especially for today's lack of customer service
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