Transair Flight Equipment reviewed by

1 Reviews

Review by confirmed purchaser
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Product not available

I went through the process of 'buying' an iPad mount on the web site and going through the check out process (which takes a while). I wanted it for the weekend so bought it in good time.
It was a day or so later that I was informed the product was not in stock and I would have to wait seven days before it would be back in stock!
I obviously cancelled my order and bought it from another store.
But due to the delay in telling me it was out of stock I was not able to purchase another in time for my flight.
Why I was not told the product was out of stock during my purchase process I will never know. Very frustrating.
    Transair Flight Equipment
    TrustScore 9.3 / 10
    1,144 Reviews

    Reply from Transair Flight Equipment

    Dear Daniel,

    Thank you for your review.

    I have had a look at your order and can see that it was placed towards the end of the working day. We contacted you the following morning to advise you of the delay, however please accept our apologies for not being able to advise you sooner.

    Although the website does not currently show real-time stock, we hope to have this available soon. Again, please accept our apologies for any inconvenience caused by this matter.

    Best Regards

    Andrew Bacon
    Customer services
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