This truly was an exceptional experience . From collection to delivery I knew exactly where my parcel was and so efficient delivered 2 days quicker than estimated. It only took 8 days from Scotland to Canada amazing. I have already told friends about this service and would recommend it to everyone if sending packages overseas. Thank you to all the teams.
I used Global Express to send parcel to son in America and was amazed it arrived in less than 24 hrs.I used to use the post office to send parcels out costing twice as much and taking 2-3 wks to arrive, never again.Global express everytime from now on.
I sent a parcel to my son in Australia, I texted him a few days later to say keep a look out for a delivery. Too late he was already munching on his chocolates! Thank you Transglobal Express for such brilliant service, will be using you in future..
Try them - you'll be pleasantly surprised.
We were sending a parcel to China for the first time and found the service from start to finish excellent. The only disappointment was the £14 surcharge my family had to pay to get the package, is this a con?
I needed to send a small cooker to my son who is at Dublin University. I have never sent a parcel before, went on line ( new to the computer) and discovered Transglobal.
Never heard of the company before (because I have never had the need to send a parcel), attempted to fill in the request, got stuck, rang Transglobal and they helped me out. UPS came on time to collect and the parcel was delivered in tact. Brilliant!!!!
Would not hesitate to use they again and again. Thank you.
I have used Transglobal Express on 5 occasions now and each time I have not been able to fault the service they provide. They have proven to be unbeatable on courier pricing and I only wish that I had discovered them years ago as I would have saved myself a fortune on Royal Mail rip off prices. I also find the tracking service very reassuring. It's nice to log in and be able to see exactly where your package is in the world. Don't hesitate to give Transglobal Express a try. You won't regret it.
I recently had a parcel that I needed to transport to Australia as quickly as possible. I found the courier service websites that I considered confusing and difficult to use and then someone told me about Transglobal.
I was impressed with the website layout as it was informative and easy to navigate. When I needed help I called the support line and received a very friendly and professional response to my query. With just a few pieces of information I was able to see a list of courier options with clearly laid out pricing and delivery details from which I selected a UPS Express Saver, input my details and that was it.
I received my order confirmation, parcel labels and customs documentation for printing in the comfort of my own home and with my collection slot booked all I had to do was to wait for the courier to come and collect the parcel between the 1 and 5pm slot I had booked, and which they did just minutes after 1pm.
The whole process was so simple and my parcel arrived safely with my friend just 4 days later!
I wouldn't hesitate to use Transglobal again and will certainly recommend them to others. If you want a no hassle transportation service, then this is for you.
Sent a package to canada with christmas presents.Completing details of the shipment on line easy and documents provided for printing for air waybill and customs.Collected am following day delivered by UPS in the morning two days later as promised.
Excellent service by both Transglobal and UPS and all at almost half the cost of royal mail.
My parcel was picked up 5pm friday from the UK and delivered to its destination in semi rural Canada monday morning I dont know how you did it but I am highly impressed .very smartly dressed and polite courier driver was most helpful as well.
From time of initial telephone call to transglobal, the service all the way through, placing order, collection, delivery to relative, all staff and service of transglobal, first class.
The service on line was easy to use.
The welcome pack received was very helpful and the customer service department were extremely polite, professional and willing to assist with my enquiry when problems were experienced with my parcel being stopped by customs in South Africa.
I sent a parcel from the UK to America. I could not believe how low the price was at a third of the cost of other companies.
I was also able to track the parcel from uplift through to delivery.
Very happy with the service offered by Transglobal Express and can highly recommend to others.
If your looking to post anything to Australia I would recommend transglobal, and I presume from the service I have experienced that it would be the same wherever you are posting to. From ringing up making the first inquiries, to my parcel being picked up by the driver, I received courteous, polite, patient service. I will definately use them again for any other parcels I may want to send out to my family in Australia. I found the tracking service novel and useful, being able to tell my family when to expect the parcel particularly helpful. Highly recommended, well done transglobal.
excellent communication via webchat
was very happy with service,BUT very dissapointed to find out my son had to pay 5000 baht( £100 English pound) import taxes to receive the parcel,as it cost £60 to send and the value of the box was only £120!!!!
Transglobal Express has looked after us and our parcels on three different occasions. Having relatives living abroad is not always easy but having Transglobal Express makes sending parcels simple and stress free. Whether booking collections/delivery online or over the phone - it's no trouble at all (many thanks to staff) along with being unbelievable value. Our telephone calls have been dealt with efficiently and nothing seems to be any trouble for this company.
The tracking service is a pleasure to use and when Transglobal say they deliver, they do. Looking forward to using the service again.
A young lady explained the labels to me which I found a bit complicated due to circumstances beyond my control at the time but she was patient and kept her cool - and sense of humour so they were sorted.Driver was also helpful and checked everything over for me. To cap it all the tracking was done for me due to my explaining my husbands sudden illness so the young lady gave me a date for delivery which has occurred right on time for which I am very grateful to all concerned. Top class service Mrs M. Mills
Forget Royal Mail and Parcelforce unless you have money to spare and time of delivery is not important. Sign up with Transglobal, it costs you nothing, and cut your overseas postal charges by at least a half. More to the point you can track your parcel and expect delivery in a third of the time. Also you can select which carrier you prefer
and the time it takes to deliver.
This is the first time that I have used this kind of service & the lady on the other end of F the phone talked me through every stage. She made it so uncomplicated & did not make me feel as though I was an idiot!
Excellent service for my first experience of using Transglobal for a shipment to Canada. It was also pleasing to receive a courtesy call form a Transglobal member of staff after my registration to ensure I understood the procedures and customs declaration required for that first shipment.
I will certainly use this company again and have no hesitation recommending them in the future.
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