Transglobal Express reviews

Transglobal Express reviews

Excellent
9.3
from 0 - 10
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Review by confirmed purchaser

MARVELLOUS QUICK SERVICE. I AM VERY PLEASED.

I WAS VERY PLEASED WITH THE CUSTOM OF THE COMPANY. MY PARCEL SENT TO USA WAS DELIVERED
RIGHT ON THE GIVEN TIME. I WILL USE THIS COMPANY AGAIN.
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Review by confirmed purchaser

Excellent service and the quality.

I sent 2 parcels through Transglobal Express and Parcel2Go at the same time. It turns out that Transglobal's service is so much superior compared with the later one. Now this parcel has been successfully delivered oversea, while the one from Parcel2Go is still wandering around in their warehouse with too many surprising comments of mistakes not sure what's going on. In the future I would not hesitate to choose Transglobal though it is a bit more expensive, but it is the quality and service to get.
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Review by confirmed purchaser

Just brilliant

Straight forward and peace of mind! Best customer service I have received in years!
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Review by confirmed purchaser

Brilliant Service

Easily to get quote, easy to process paper work, great value for money, recommended to everyone
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Review by confirmed purchaser

Was held up!

I was very impressed with the service when booking and the collection went fine. I had been told that the parcel was to arrive by the Friday. However, only on tracking the parcel it didn't arrive. My daughter was extremely disappointed as it contained things from home that were slightly spoilt by the extra time taken. The parcel was eventually delivered on the Monday. I felt let down. The excuse was import clearance which apprarently is out of TGE or UPS's control. Very disappointed as I was told it would be there by Friday.
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Review by confirmed purchaser

Fantastic, efficient from pick up to delivery and tracking

My daughter recently moved to Australia and I wanted to send her a decent sized parcel for her birthday. I had never used a parcel delivery service before and certainly not all the way to the other side of the world! My daughter recommended this company and after checking out other companies and getting quotes went ahed with using this service. I was very impressed with the help of the office staff who printed my documentation and posted to me as I had problems with my printer. The driver who collected my parcel showed me what happens to the paperwork and said don't worry it will arrive safely. And he was right delivered ahead of time in perfect condition. Thank you for excellent service and I will be using you again.
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Review by confirmed purchaser

Very good company, more professional than Interparcel

Excellent communications, superb prices. I always use them for overseas shipments
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Review by confirmed purchaser

Excellent service, cannot be faulted A1

As above, superb service and delivered ahead of schedule for what could have been a tricky pick up from China - highly recommended
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Review by confirmed purchaser

EXCELLENT service - not a single complaint

Efficient service, wonderful customer service - answering the phone very quickly and always helpful and polite . Prices very compatible - we stopped working with couriers directly.
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Review by confirmed purchaser

Good service

We place orders daily and the service really works for us.
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Review by confirmed purchaser

Does what it says on the tin

Efficient booking service, parcel collected promptly by UPS the next day and it arrived as stated in Bavaria, soon after we arrived to see the family; most impressive.
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Review by confirmed purchaser

Fantastic service

Very prompt service. Courier man was very friendly and parcel was delivered on time as promised.I will definitely continue using transglobal services.
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Review by confirmed purchaser

EXCELLENT SERVICE

Excellent service again from Transglobal
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Review by confirmed purchaser

disappointed

Paid for express delivery as essential birthday present got there by specific date. Parcel did NOT arrive as stated. Huge disappoint for me.
Transglobal

Reply from Transglobal

Hi Norma,

I apologise for the problems you have come across with regards to your parcel delivery. I understand that given the post code the goods were being delivered to in Australia, delivery would have been expected after 4 working days. However, I can see from the tracking information that your shipment was subject to customs clearance which caused a delay, resulting in the shipment being held back by 1 working day. Unfortunately delays such as this our out of our control, and while we can give a transit time for how long your shipment should take to arrive, please remember the transit times we give are estimates and do not take customs clearance into consideration. I hope this help for any future shipments you send.
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Review by confirmed purchaser

Excellent.

Always great service at all times.
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Review by confirmed purchaser

always amazing

i have been using transglobal for about 2 years now since i moved to germany from the UK to send things from the UK over here... never had a hiccup, never had an issue, these guys are a god-send.
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Review by confirmed purchaser

I hate the wait.

One is required to wait up to 8 hours for parcel collection; that's a long time during which one can't operate normally.If I take to Royal Mail at 9 A M, I lose a maximum 30 minutes.
The system seems geared solely to 9-5 commercal premises.
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Review by confirmed purchaser

Service with a smile :)

I rang for advice as I have no printer for the label. The assistant was extremely helpful with advice for nearest drop off points or for rearranging collection. In the end I needed neither. The driver arrived earlier than anticipated and was so patient whilst I completed the label process and even took the time to stick them on and check the taping. This was a delicate, valuable and treasured item which we had reservations about sending. However, I would highly recommend and will be using again in the future. Their overseas parcel rate. .. through UPS... was the cheapest and fastest for my destination and both organizations working in conjunction did not disappoint. They both have one happy customer at this end and one relieved and happy bride at the other.
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Review by confirmed purchaser

Got the job done but not as fast as they said they would

Used transglobal to courier some docs to South Africa and was quoted for two days transit time. Then when I tried to track my order two days later it didn't show me anything after the first 24 hours! And when I called them to ask where it is they said it's not even arrived yet! Still in Germany and would only arrive on thursday!!6 days later! No apologies just told they can't control those things. Not impressed.
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Review by confirmed purchaser

Excellent fast reliable service.

No need to carry heavy box to post .friendly staff pick up from your house and within 3 days there are 3 happy little children in America eating sweets and gifts from home in Ireland .price is very good value too.

Transglobal Details

About this company

Transglobal Express is an independent courier and freight company, specialising in cheap parcel delivery & International Couriers, get a free no obligation quote from DHL, UPS, FedEx & TNT

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Category

Transglobal Express is ranked 4 out of 51 in the category

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