Travelbag reviews

Travelbag reviews

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This review has been reported to customer service by our fraud and coarse language detection system for missing proof of purchase.

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This review has been reported to customer service by a Trustpilot user for violating other Trustpilot Guidelines.

Customer service is in the process of investigating this review.

Following this investigation, it will either be deleted or returned to Trustpilot.

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This review has been reported to customer service by our fraud and coarse language detection system for missing proof of purchase.

Customer service is in the process of investigating this review.

Following this investigation, it will either be deleted or returned to Trustpilot.

See our review guidelines here.

This review has been reported to customer service by our fraud and coarse language detection system for missing proof of purchase.

Customer service is in the process of investigating this review.

Following this investigation, it will either be deleted or returned to Trustpilot.

See our review guidelines here.

This review has been reported to customer service by a Trustpilot user for missing proof of purchase.

Customer service is in the process of investigating this review.

Following this investigation, it will either be deleted or returned to Trustpilot.

See our review guidelines here.

This review has been reported to customer service by a Trustpilot user for violating other Trustpilot Guidelines.

Customer service is in the process of investigating this review.

Following this investigation, it will either be deleted or returned to Trustpilot.

See our review guidelines here.

This review has been reported to customer service by a Trustpilot user for violating other Trustpilot Guidelines.

Customer service is in the process of investigating this review.

Following this investigation, it will either be deleted or returned to Trustpilot.

See our review guidelines here.

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Satisfied despite hiccups

My Wife and I used travelbag services to book a trip to Penang from 8th Jan. to 26th March. We were pleased with the arrangements made on our behalf until, on the return leg, Malaysian Airlines flight to Heathrow was delayed by 2 and a half hours resulting in a missed Aer Lingus connection.

Our satisfaction stems from the fact that,because of the way travelbag planned our trip,we ended up staying the night at the Heathrow Hilton being vouchered by the airline for an evening meal , bed and breakfast. ( The evening meal was awful - Not their fault of course - but the breakfast was great.) Our luggage arrangements worked like a charm, which relieved us of a deal of bother. All in all, while we recognise that the airline was bound to look after us due to their delay, causing the missed connection, the way travelbag dealt with our overall package made sure our travel difficulties were minimised. For that, they deserve credit!
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Loved Oz!

As I have a day off today I thought I would give some feedback on our trip. The Airbus 380 is the way to travel-- Emirates even provided my favourite champagne Veuve Cliquot all the way to Dubai. Dubai airport was a nightmare, had to walk miles, up elevators, down elevators, on a train for miles then up elevators, down elevators and got to Gate only to discover that Buisness lounge was on other side of building. Gave up at that point and sat at gate till flight called-- after another ( now 3) search finally boarded. Flight to Perth in smaller plane very comfortable but not so luxurious!!

All airport transfers were very efficient on whole trip.
Loved Perth and Fremantle, Miss Maud has my vote for best hotel of trip. Rooms small but all I needed including free WiFi, breakfasts superb and food in restaurant fabulous, also on main shopping street so all bases covered. Pinnacle tours very good, trip to Pinnacles a bit long, met others who did it by 4WD and went dune driving on the amazing white sandhills on coast, would have loved that, a must do if I go back. Also long way to Wave Rock but saw Rabbit Proof fence and on way back had Outback tea with Lemingtons!! at CWA hall, great idea. Then driver put on DVD of film Rabbit Proof Fence which I had seen before but enjoyed in that context.
Esplanade Hotel was undergoing refurbishment and my room with balcony on street at side of hotel uninspiring but OK. Rock concert in park opposite was very loud and as 4 bands were playing at any given time difficult to avoid or enjoy! Main bonus that it is beside Shipwreck Museum which was Wonderful, Tour of old Fremantle Prison also good ( surprisingly), loved street life in Fremantle, sat in street and listened to really good blues in evening, also flaming bagpipes had to be seen to be believed! Enjoyed trip to Margaret River (as far as I can remember) after liberal wine tasting and buying a botte at each vinyard.

Trip to Melbourne great, loads of room in economy seat and efficient transfers. Dolly concert WONDERFUL!! What an entertainer, amazing voice and VERY smart woman. Felt a little left out as I wasn't wearing pink cowboy hat and boa but Hey I'm Irish !! Melbourne was under pall of smoke from bushfires but had great time catching up with friends and went out to see Ramsey St ( not Neighbours fan but had to do it), Hotel Windsor disappointing, central location and was able to walk home from concert but very shabby and in need of refurbishment, not worthy of 5 stars. Miss Maud much better!

As always NZ was like coming home, has really gone upmarket with Peter Jackson film studios in Miramar where I used to work, food great and did tour of North Island visiting friends along way-- as Kiwis say *God's Own* and loved it!

Discovered firm who rent V W * hippie* campervans at about same price as cars so will know that for next trip when I hope to go to South Isalnd again.
Flight back through Sydney uneventful, 14 1/2 hours Sydney to Dubai-- they even gave us pyjamas and I had a great sleep! Saw all recent movies including Philomena which was only on on Wellington to Sydney leg.

Had a wonderful holiday and many thanks to Travelbag for all your hard work in arranging it all for me.
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Flawless Sri Lanka holiday

We would just like to let everyone know that my husband and I had a wonderful holiday in Sri Lanka, the organisation of Travelbag was excellent, and we would have no problem is recommending them to any prospective traveller.

Their rep at the resort (who we knew as Mr Nigel) could not have been more help and was always available, polite and well turned out. Overall delighted with the service we got from start to finish.

This review has been reported to customer service by our fraud and coarse language detection system for missing proof of purchase.

Customer service is in the process of investigating this review.

Following this investigation, it will either be deleted or returned to Trustpilot.

See our review guidelines here.

This review has been reported to customer service by our fraud and coarse language detection system for missing proof of purchase.

Customer service is in the process of investigating this review.

Following this investigation, it will either be deleted or returned to Trustpilot.

See our review guidelines here.

This review has been reported to customer service by our fraud and coarse language detection system for missing proof of purchase.

Customer service is in the process of investigating this review.

Following this investigation, it will either be deleted or returned to Trustpilot.

See our review guidelines here.

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Positive Experience

Booked a flight only from Heathrow to Tokyo with Travelbag, they were the cheapest result on SkyScanner when i did the search for the days i could travel. Everything seemed fine and no cause for alarm, however ive just seen all the 1* reviews on here. I can only go on my own experience which was positive.
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scumbags

Tried to book a flight to Phnom Penh 4 months ago via there website. Rung me 45 minutes later asking for an extra £40. I refused and was shouted at that "It's only an extra £40. Why am I making life hard?". I said the price was £640 already and I could get it cheaper through [External Reference] otherwise. Preauthorised my card and missed my cheaper fare. Scumbags. Should be out of business. Would always go direct through carrier or [External Reference] are very good.
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Had to pay more for my flights

I booked with SkyScanner who took me though to Travelbag where i completed my booking, got an email saying the details were being checked and id be contacted within 3 days. I found this a little bit annoying, but guess it must be pretty hard keeping tabs on all the flights out there.

Anyway, within the hour id had a phone call to say that there was no availability on my fare and there was a £15 per person increase - again somewhat annoying but hardly the end of the world. They were still the cheapest out there despite the cost increase.

The man who dealt with our booking was really nice all the way through even tho it was bad news he was telling me.

Booked and paperwork arrived within 24hrs. Overall happy and would use again, but maybe be prepared for a small increase.
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Thank you so much

We were left in a hole at short notice as our booking with another company went pear shaped and out of pocket. Wish we'd been with Travelbag from the start - polite, clear, prompt and reliable. We travel in May and will leave another review after travel, however pre-travel i can say Travelbag have been outstanding.
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First Ever Cruise

We booked a Caribbean Cruise 2 months ago with Travelbag - Just to say we had the most amazing cruise experience. Thanks to Travelbag for all your help - you gave us good advice as it was our first ever cruise we werent that sure what to expect. Very Happy Cruisers!
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DO NOT BOOK WITH THIS COMPANY

I just booked two flights to Dubai with them, I, like everyone else on the reviews then received a 'Booking Request Received' confirmation. I called them immediately and was told that my payment had not gone through and the flights were now £15 each more expensive. It was literally 10 minutes after I had booked them. I cancelled immediately.

Very disappointing. Avoid at all costs. Total scammers

Travelbag Details

About this company

Travelbag, tailor made holidays created for you. Great prices on amazing tailor made holidays. Cheap holidays, flights, hotels and tours to worldwide destinations.

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Travelbag is ranked 22 out of 26 in the category

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